CANNOT PRINT WITH LPR AND FTP
Turn the printer off for 15 seconds and then on again. Check there is a response to the ping command. Check the network cable is correctly connected. Change the cable and try again.
Check the host name and IP address are configured in the workstation.
Check the printer port name is configured in the workstation.
There are three port names: lp, euc and sjis. Use lp by default as euc and sjis are specific to PostScript printers.
INCORRECT USER NAME ON THE BANNER PAGE
If printing with lpr, the user name printed is unknown and the filename printed is the Spool file name.
If printing with FTP, the user name printed is the user name entered during FTP login and the file name printed is the transmitted file name. If the print directory name is indicated in the put command, the file name is not printed. The printer name printed is the logical directory name.
NETWARE
PRINTER CANNOT FIND THE NETWORK INTERFACE
Turn the printer off and on again.
Confirm the network interface is enabled on the printer.
Check that the network cable is correctly connected and that the green LED close to the printer’s network interface is lit. If not, change the cable and try again.
If the standard configuration utility is used, check the NetWare network number in the environment settings.
If the NetWare protocol is disabled, set it to Enable.
Reset the network interface card to factory default settings.
Troubleshooting> 88