Cleaning The Printhead, Platen Roller, And Media Sensors
Upper
Media
Sensor
1.Rotate the deck lock lever clockwise to open the pivoting deck and remove any media and ribbon (if loaded) to gain access to the printhead assembly heating element area.
2.Gently rub the felt tip of the cleaning pen or a cotton swab with isopropyl alcohol across the printhead heating elements (light brown area).
3.Allow the printhead to dry for one minute before reloading the media and ribbon.
4.Clean the platen roller.
5.Clean the upper and lower media sensors.
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