Printronix SL5000r manual Contact Information, Printronix Customer Support Center

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Contact Information

Contact Information

Printronix Customer Support Center

IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center:

•Model number

•Serial number (located on the back of the printer)

•Installed options (i.e., interface and host type if applicable to the problem)

•Configuration printout (see “Printing A Configuration” on page 52)

•Is the problem with a new install or an existing printer?

•Description of the problem (be specific)

•Good and bad samples that clearly show the problem (faxing of these samples may be required)

Americas	(714) 368-2686
Europe, Middle East, and Africa	(31)	24 6489 410
Asia Pacific	(65)	6548 4114

http://www.printronix.com/public/servicessupport/default.aspx

Printronix Supplies Department

Contact the Printronix Supplies Department for genuine Printronix supplies.

Americas	(800) 733-1900
Europe, Middle East, and Africa	(33)	1 46 25 1900
Asia Pacific	(65)	6548 4116
	or (65) 6548 4182

http://www.printronix.com/public/supplies/default.aspx

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Contents Quick Setup Guide Page Page Software License Agreement DefinitionsTermination of License Agreement Communication Notices CanadaCE Notice European Union Declaration Of ConformityTaiwan Lithium Battery Warning Trademark AcknowledgementsTable of Contents Table of Contents Unpacking And Installing The Printer Unpacking The PrinterUnpacking And Installing The Printer Removing The Internal Packing MaterialInstallation InstallationControls And Indicators Power SwitchControls And Indicators Control PanelLiquid Crystal Control Panel Keys JOB Select KeyDown Key in Menu mode Menu Key Control PanelLoading Media And Ribbon Loading Media And RibbonLoading Roll Media Loading Roll MediaMedia Roll Media Hanger Guide Media Width Media Damper Loading Roll Media Lower Media Sensor Fixed Guide Media Width Notch Loading Ribbon Loading Ribbon Loading Media And Ribbon Printing Adjustments Printhead Pressure AdjustmentPrinthead Pressure Block Adjustments Left Pressure BlockPrinting Adjustments Positioning The Media SensorsPositioning The Media Sensors FeedCalibrating The Printer Running Auto CalibrateCalibrating The Printer Running Auto Calibrate Making a Media Profile Printout Gap Sensing Making a Media Profile Printout255 191 127 Advanced Gap Sensing Paper Out075 Configuring The Printer Changing The Active IGP EmulationQuick Setup Menu Quick Setup MenuCont. from previous Quick Setup Menu Items Print ModePrint Intensity Print SpeedQuick Setup Menu Items Media HandlingPaper Feed Shift Label LengthLabel Width Ver Image ShiftHor Image Shift OrientationEdgetopTheof isimagethe thetoparallelleft theofedgemedia Quick Setup Menu Items Gap/Mark Sensor Gap Sensing for Smart LabelsAuto Calibrate Save Config Validator FunctActive IGP Emul Power-Up Config SMT StatusSMT Sel Toolset SMT Select ToolSaving The Configuration Auto Save ConfigurationSaving The Configuration Selecting The Power-Up Configuration Loading a Saved ConfigurationPrinting a Configuration Printing a ConfigurationRun a Barcode Demo Test Cleaning General CleaningCleaning The Printhead, Platen Roller, Media Sensors ExteriorPlaten Roller Cleaning Media Sensor CleaningMedia Damper Cleaning Cleaning The Printhead, Platen Roller, And Media SensorsCleaning Upper Media Sensor From Printhead Heating Elements Repacking The Printer Repacking The PrinterMedia Cover window side Straps not supplied Contact Information Printronix Customer Support CenterPrintronix Supplies Department Contact InformationFor More Information Corporate OfficesCorporate Offices Page Page 178423-001