3.5Warranty terms and conditions
· Warranty period
The warranty period is five years from purchase of the solar inverter by the end user. Please complete the enclosed war- ranty card and return it to Sunways AG. Please keep the original invoice with the date of purchase in a safe place. This will be required as proof, in addition to the warranty card, in the event of a claim.
· Conditions
During the warranty period, the solar inverter will be repaired free of labour and material costs in Constance. Instal- lation costs are borne by the customer, unless agreed otherwise. The completed warranty card must be sent to Sunways AG, Constance within seven days of purchase.
Please notify us of any warranty claims by telephone (technical hotline:
+49 7531 99677577), stating your name, address, telephone and serial number, and your email address if applicable.
Sunways AG must be allowed the necessary time to eliminate the defect. Sunways AG will endeavour to eliminate the defect within 14 days of receipt of the unit. If this is not possible, the customer will be infor- med of the reason and the time when the defect will be eliminated will be specified.
Please preserve the original packing, even after expiry of the warranty period. Carriers may only accept solar inverters in
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