RAS
Ticket
6034
6036
6039
01ZZ
0200
1001
1101-
1128
1129-
112C
Display Message
Drive n Tape Alert 34. Download Fail
Drive n Tape Alert
36.Drive
Temperature
Drive n Tape Alert
39.Diagnostics Required
Diagnostic number ZZ failed.
Initialization of the robotics failed.
Failed moving the robotics.
Failed to stow at slot n
Failed to stow at drive n
Description
interface.
The firmware download has failed because you have tried to use the incorrect firmware for this tape drive.
Environmental conditions inside the tape drive are outside the specified temperature range
The tape drive may have a fault.
The diagnostics number ZZ failed.
The robotics failed to complete the calibration or the inventory sequence.
The robotics was not able to move.
The robotics is not able to stow the cartridge to the magazine
Failed to insert cartridge in drive
Suggested Action
Obtain the correct firmware and try again.
Verify that the drive CRU fan is running.
Check for availability of diagnostic information and run extended diagnostics if applicable.
Check the tape drive users manual for instructions on running extended diagnostic tests and retrieving diagnostic data
Reboot the loader and retry the operation.
Reboot the loader and retry the operation.
Verify that the magazines are locked.
Turn off the loader and try to remove the magazines by using the emergency eject pin.
Contact your service representative.
Reboot the loader and retry the operation.
Reboot the loader and retry the operation.
Remove the magazine if possible. Remove all cartridges.
Verify that the cartridge is not damaged.
Insert empty magazines.
Power cycle the loader.
Retry the operation.
Retry the operation with a new magazine.
Reboot the loader and retry the operation.
If failure persists, insert the cartridge into a magazine slot, remove the magazine and verify that the cartridge is not damaged.
If failure persists, replace the drive CRU.
Interpreting LEDs
LEDs provide a visual indication about the status of certain library components. LEDs can sometimes communicate that a problem exists when the RAS ticket cannot. For example, an LED can indicate a firmware problem that prohibits the library from generating RAS tickets.
70 | Troubleshooting |