Tandberg Data T40 manual Problem Media, Problem Scsi problems

Page 83

Table 11. Troubleshooting Matrix

Problem

Media

Media barcode labels

Data cartridge incompatible with drive

Cannot write to or read from tape

Table 12. Troubleshooting Matrix

Problem

SCSI problems

Media with Solution

Solution

Make sure the barcode labels are applied in the correct orientation on the cartridge. See Labeling Cartridges for the Barcode Reader.

Make sure there are no wrinkles on the label.

Make sure that StorageLibrary specific labels are used.

If all of the above are OK, replace the label with a new one.

If problem continues, contact your service representative.

Make sure you are using a data cartridge that is compatible with the drive. See the tape drives reference manuals for details.

The SW backup application detects if an incompatible data cartridge is used, and communicates this to the user.

Remove the cartridge from the library.

Make sure that the cartridge is write enabled (move the write- protect switch to the enabled position).

Make sure that the cartridge has not been written using an incompatible format.

Make sure that the cartridge is an acceptable format for your drive type. See the tape drives reference manuals for details.

Make sure that the cartridge has not been exposed to harsh environmental or electrical conditions and is not physically damaged in any way.

Many backup applications do not read or write to cartridges that were created using a different backup application. In this case, you may have to perform an erase, format, or label operation on the cartridge.

Make sure you understand any data protection or overwrite protection schemes that your backup application may be using, which could prevent you from writing to a given cartridge.

Retry the operation with a different, known good tape.

Clean the tape drive. See Cleaning Tape Drives.

SCSI with Solution

Solution

Changed SCSI ID, but the host server system does not recognize the new ID

The tape drive does not respond on the SCSI bus to the host

Make sure that all SCSI devices on the same bus have unique ID numbers.

If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are available.

Make sure that you reboot the library after changing the SCSI ID.

Reboot the host server system.

Verify that a SCSI terminator is attached to both the last and first SCSI device on the SCSI bus.

Verify that the SCSI cables are connected to the rear of the library. See Connecting Library Cables (SCSI).

StorageLibrary Installation and User Guide

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Contents Installation and User Guide Copyright 2006 Tandberg Data ASA Table of Contents Information about the Operator Interfaces Updating Firmware Approved Drive Types Figures Tables Product Model Number Explanation of Symbols and NotesAbout This Guide Waste Electrical and Electronic Equipment DirectiveGetting More Information or Help Other Documents You Might NeedTape Drive Support Product OverviewProduct Description Front Panel Data Transfer RatesMagazines Control Buttons LED IndicatorsStandby Switch Rear PanelADI Bridging and LUN Library FeaturesOperator Interfaces Simple Network Management Protocol Snmp PartitionsControl Path StationBrowser Requirements Unpack Unpacking the StorageLibraryFinding a Location for the StorageLibrary Page Remove the Transport Locking Screws Installing the LibraryMounting the StorageLibrary in a Rack Rack mounting Kit with Rack mount Ears Right figure Mounting the Rack mount EarsInstalling the Right Rail Assembly Installing the Rails in a RackInstalling the Left Rail Assembly Step Mounting the StorageLibrary to the RackConnecting Library Cables Scsi Installing the LibraryConnecting the Cables Connecting Library Cables Fibre ChannelGuidelines for Connecting the Scsi Cables System Power-on Labeling Cartridges for the Barcode Reader Page Scroll Function Information about the Operator InterfacesFront Panel Interface FPI Menu Trees Remote Management InterfacePage Reports Library Operations Assign Media Import Media Setup Setup WizardTools Prepare to Ship Restore Default NetworkLicense Key RAS Tickets Statistics Operations Export Media Setup SlotsDrive FW Upgrade System Test Cycle test Reset Web Password Reports NetworkPage Import Media Network Operations Assign Media Setup Setup WizardTools Maintenance DiagnosticsTools License Key Notification Web Password Reports NetworkHome Screen RAS Tickets StatisticsRMI Home Screen Operator PrivilegesWord Symbol on FPI DescriptionSymbol Description Words Commonly Used on the FPI and RMIMap Menu Status Page Using the Default Administrative User Account Administrator Configuring the LibraryAbout the Setup Wizard Setup Wizard Tasks Using the Setup WizardConfiguring Network Settings Applying a License Key Remote AccessFrom the FPI, select Setup Activate License Configuring I/E SlotsConfiguring Cleaning Slots Creating Partitions Configuring PartitionsFrom the RMI, select Setup Partition/Drive Changing Partition Modes Reconfigure PartitionsModifying the Control Path Setting Drive IDConfiguring FPI Password Configuring AutocleanConfiguring Barcode Scan Configuring RMI PasswordConfiguring Menu Timeout Setting Date and TimeConfiguring E-mail Notification Configuring Audible AlarmConfiguring Snmp Page Importing Cartridges Running the LibraryLogging Logging OutImporting Cartridges via I/E Slot Import Cartridges via Bulk Loading of Magazines Exporting CartridgesLoading to Tape Drives Unloading from Tape DrivesExporting Cleaning Media Cleaning Tape DrivesImporting Cleaning Media Cleaning Media HandlingTaking a Library Online Manual CleanTaking the Library Online/Offline Magazine HandlingRemoving Cartridges from the Magazine Removing the Magazine from the UnitInserting Cartridges into the Magazine Manual/Emergency Release of Magazines Inserting a Magazine into the UnitStandby Functionality Getting Status and Information Viewing Library SettingsViewing Partitions/Drive Settings Viewing Statistics Viewing Network SettingsViewing Log Page Required tools None Power Supply UnitRemoving and Replacing a Power Supply Adding, Removing and ReplacingRequired tools Screwdriver Tape Drive UnitAdding a Tape Drive Removing and Replacing a Tape Drive Permanently Removing a Tape DrivePage Updating Library Firmware Updating FirmwareUpdating Drive Firmware From the RMI, select Tools Drive SettingsFrom the FPI, select Tools Drive Settings Page Handling Cartridges Properly Working With Cartridges and BarcodesBarcode Requirements Installing Barcode LabelsWrite-Protecting Cartridges Viewing RAS Tickets TroubleshootingAbout RAS Tickets Display Message Description Ticket Suggested Action Closing RAS TicketsSupported RAS Tickets Supported RAS Tickets Parameters and PriorityDisplay Message Interpreting LEDs Item name Maintenance MenusDiagnostics Menu Verifying HardwareVerifying Recent Changes Troubleshooting MatrixSoftware Checking Problem Power Solution Problem Cartridge Movement Problem Scsi problems Problem MediaProblem Cleaning Problem Library PerformanceProblem Solution Errors Displayed on Front Panel Problem Write or Read IssuesProblem LED Error Messages Problem Forgot Password Problem Remote ManagementReinserting the Transport Locking Screws Shipping or Transporting StorageLibraryTransport Locking Screws Marked with Red Plastic Tab Packing the StorageLibraryT40 Library 4U control module SpecificationsWeight Library DimensionsLibrary Component Weights DimensionsClimatic Specifications Power RequirementsPage Europe Safety and Regulatory InformationSafety Approvals EMC ApprovalsAustralia/New Zealand Conformity DeclarationsJapan CanadaApproved Drive Types
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Manual 5 pages 53.87 Kb

T40 specifications

Tandberg Data T40 represents a significant advancement in data storage technology, offering users a robust and reliable solution for managing and preserving their information. This external tape drive is designed for small to medium-sized businesses that require high-capacity backup and archiving options. The T40 seamlessly combines efficiency with cutting-edge technology, making it a favored choice among IT professionals.

One of the standout features of the Tandberg Data T40 is its native capacity, which supports 1.5TB of storage per cartridge. With data compression, this capacity can effectively double, allowing for up to 3TB of data to be backed up in a single cartridge. This high capacity minimizes the number of tapes needed for extensive data storage, streamlining the backup process.

The T40 utilizes LTO technology, specifically LTO-5, LTO-6, or LTO-7, depending on the model. LTO, or Linear Tape-Open, is known for its high performance and reliability, offering fast data transfer rates. The T40 can achieve transfer speeds of up to 140MB/s, significantly reducing backup windows and enhancing overall productivity. Its backward compatibility ensures that users can access data stored on previous LTO generations, providing additional flexibility and security for businesses transitioning to newer technologies.

Additionally, the T40 features a simple, user-friendly interface that facilitates easy operation and maintenance. Equipped with a built-in LCD display, users can easily monitor the status of the tape drive, eliminating unnecessary guesswork. The drive's design supports extensive connectivity options, including USB 3.0 and SAS interfaces, making it compatible with various systems and infrastructure setups.

The Tandberg Data T40 is also designed with durability in mind. Its robust construction includes features that protect against dust and other environmental factors, ensuring the longevity of the device. Furthermore, its energy-efficient design helps reduce operational costs, making it an economical choice for budget-conscious organizations.

In summary, the Tandberg Data T40 is a powerful external tape drive that combines high capacity, fast performance, and reliability. Its LTO technology, ease of use, and durability make it an invaluable asset for businesses looking to safeguard their critical data while maximizing storage efficiency. Whether for backup or archiving needs, the T40 stands out as a versatile and dependable solution in the data storage landscape.
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