Savin 1232 appendix Machine Does Not Print, Possible Cause Solutions

Page 38

Troubleshooting

Machine Does Not Print

 

 

Possible Cause

Solutions

 

 

 

 

 

 

Is the power on?

Confirm the cable is securely plugged into the power outlet and

 

 

 

the machine.

 

 

 

Turn on the main power switch.

 

 

 

 

 

 

Is the machine online?

If not, press [Online] on the display panel.

 

 

 

 

 

 

Does the printer function

If so, check the error message on the display panel and take the re-

 

 

status indicator stay red?

quired action.

 

 

 

 

 

 

Is there a warning status or

If so, check the error message or warning status on the display

 

 

error message on the dis-

panel and take the required action.

 

 

play panel?

 

4

 

 

 

 

Can you print a configura-

If you cannot print a configuration page, there maybe a machine

 

 

tion page?

malfunction. Contact your sales or service representative.

 

 

 

See p.52 “Machine Condition” for printing a configuration page.

 

 

 

 

 

 

Is the interface cable con-

Connect the interface cable securely. If it has a fastener, fasten that

 

 

nected securely to the ma-

securely as well.

 

 

chine and the computer?

See “Connecting the Machine”, Printer Reference 1.

 

 

 

 

 

 

 

 

 

Are you using the correct

The type of interface cable you should use depends on the com-

 

 

interface cable?

puter. Be sure to use the correct one. If the cable is damaged or

 

 

 

worn, replace it.

 

 

 

See “Connecting the Machine”, Printer Reference 1.

 

 

 

 

 

 

Was the interface cable

Connect the interface cable before turning on the machine.

 

 

connected after the ma-

 

 

 

chine was turned on?

 

 

 

 

 

 

 

Is the signal status satisfac-

To check the signal status, press {User Tools/Counter/Inquiry} on the

 

 

tory when using wireless

control panel, and then [System Settings] on the display panel. On

 

 

LAN in Infrastructure

the [Interface Settings] tab, select [IEEE 802.11b] and then press [Wire-

 

 

mode ?

less LAN Signal]. If signal quality is bad, move the machine to a lo-

 

 

 

cation where signals pass or remove any objects that block signals.

 

 

 

 

 

 

When using Wireless LAN,

Confirm the machine's display panel that the SSID is correctly set.

 

 

is the SSID correctly set?

See “Interface Settings/IEEE 802.11b (Option)”, General Settings Guide.

 

 

 

 

 

 

 

 

 

When using a Wireless

Confirm the access point settings when in Infrastructure mode.

 

 

LAN, is the access point

Depending on the access point, client access may be limited by the

 

 

correctly set?

MAC address.

 

 

 

Also, confirm there are no problems in transmission between ac-

 

 

 

cess point and wired clients, and between access point and wire-

 

 

 

less clients.

 

 

 

 

 

 

When using Wireless LAN,

Confirm the orange LED is lit, and the green LED is lit or blinks

 

 

is the LED on the Wireless

during transmission.

 

 

LAN card lit or blinking?

 

 

 

 

 

 

 

Is the Wireless LAN being

In that case, turn the main power switch off and on. Also, chang-

 

 

used in Ad Hoc mode?

ing some of the settings in [Network] on the [Interface Settings] tab in

 

 

 

[System Settings] on the display panel may solve the problem.

 

 

 

 

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Contents Printer/Scanner Kit Type Introduction Table of Contents Staple Spool Printing Specifications Adjusting Printer FeaturesPrinter Features Parameters Machine ConditionManuals for This Machine Preparation How to Read This ManualSymbols LimitationChanging the default machine settings Accessing the Printer PropertiesWindows 95/98/Me Accessing the Printer Properties Making machine settings from an applicationWindows 2000/XP Accessing the Printer Properties Other Hardware, and then Printers and Faxes Printing Preferences Properties dialog box appearsWindows NT 4.0 Accessing the Printer Properties Macintosh Setting Up for Printing Making paper settings from an applicationSetting up for printing from an application On the Document menu, click Cancel Printing Canceling a Print JobSelect the name of the job you want to cancel Double-click the printer icon on the Windows taskbarMacintosh Canceling a Print Job Double-click the printer icon on the desktopWindows 2000/XP Uninstalling the Printer Driver Uninstalling the Printer DriverWindows 95/98/Me Uninstalling the Printer Driver Click Yes to uninstall the printer driverWindows NT 4.0 Uninstalling the Printer Driver Trash Mac OS Uninstalling the PostScript 3 Printer DriverMac OS X Uninstalling the PostScript 3 Printer Driver Extensions folder in System Folder to TrashUninstalling the Printer Driver Sample Print Printing a Sample Print FilePress View Sample Print jobs Select the file you want to print by pressing on itPress Print Press YesSelect the file you want to delete by pressing on it Deleting a Sample Print FilePress the Printer key to display the Printer Screen Press DeletePress UPrev. or TNext to scroll the error files Checking the Error LogPress View Sample Print jobs Press Show Error Log Locked Print Printing a Locked Print FilePress View Locked Print jobs Enter the password using the number keys and press OK Deleting Locked Print FilesDelete confirmation screen is displayed Select View Locked Print jobs Press Show Error Log Accessing the Document Server Printing with the Control Panel Status Messages Error & Status Messages on the Display PanelMessages/Second messages Description Solution Alert MessagesTroubleshooting Remove the paper ###Sories.. option in the Rpcs Machine Configuration TelnetName Description Input Tray NameInput Tray Paper Size Paper Size DescriptionOutput Tray Status Input Tray StatusOutput Tray Name Status DescriptionPossible Cause Solutions Machine Does Not PrintInterface cable Network ConnectionOther Printing Problems Status Possible Causes, Descriptions, and SolutionsAdvanced dialog box on the Print Quality tab Drivers Print Quality tab Ity tab \UTILITY\1394\ Press Maintenance Press Auto Color Calibration Auto Color CalibrationMake sure to place it on the exposure glass Returning to the Previous SettingPress Start Printing Press Exit three timesCategory Function menu Adjusting Printer FeaturesPrinter Features Menu Accessing the Printer Features Press Printer FeaturesExiting from the Printer Features Paper Input Printer Features ParametersMaintenance List/Test PrintSystem Menu LevelB4JIS PCL Host Interface PCL MenuMenu Description Press Config. Printing the ConfigurationPress Printer Features Press the List/Test Print tab Machine ConditionAppendix StapleTings Guide Staple Spool Printing Viewing/Deleting spool jobs in a Web browserSetting Spool Printing Specifications Component SpecificationOptions Connectable number of devices on a bus Power supplyTransmission Mode Allowed cable hops on a busMemory Type Number of PinsMemory Unit Type C 128MB/256MB Module Type Index Canceling a print job UE USA B463 Copyright UE USA B463-8627A
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