Z-Com ZMAX-8210-E, ZMAX-8210-I user manual Troubleshooting, Frequently Asked Question FAQ

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Chapter 6 Troubleshooting

Frequently Asked Question (FAQ)

Q 1. In what way to get to know the ZMAX-8210 MAC address?

MAC Address distinguishes herself by the distinct identity among networking devices. There are two ways available to know the address.

•In the rear of the ZMAX-8210, posted the MAC Address. Refer below.

Figure 29 ZMAX-8200 MAC Address

•Through the ZMAX-8210 web-based management, you can view the address from the Basic Information.

Q 2. Why my PC fails to access the internet?

•Make sure your PC IP Address doesn’t clash with others’. If DHCP Server enabled, you have to get your PC to obtain dynamic IP Address. Finally, reboot your PC.

•Make sure the ZMAX-8210 Ethernet connector has taken effect. Or change a cable to connect your device and PC.

Q 3. Why I fail to configure my ZMAX-8210？

•Make sure your device is perfectly connected to the power adapter.

•Make sure your PC IP address is consistent with device Address. For example, your PC IP Address s 192.168.1.X, while your default device’s is 192.168.1.1.

•Restore the factory default settings and re-login your ZMAX-8210 web-based management.

Q 4. In what way to set IP Address for my PC with Windows XP/2000installed？

•Go to StartÆClick control PanelÆDouble-click Network ConnectionsÆRight-click Local Area ConnectionÆClick Properties

•Highlight Internet Protocol (TCP/IP) and click Properties.

Chapter 6 Troubleshooting

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Contents Page Copyright Bold Indicates the function, important words, and so onTroubleshooting ManagementPage ZMAX-8210 Page Introduction IntroductionAppearance Key Features Build Typical InfrastructureWireless Point-to-Point Outdoors Wireless Point-to-multipoint Outdoors Typical CaseHardware Installation Basic InstallationPackage Content System RequirementGround Antenna Installation How to Login Your ZMAX-8210 via WEB Browser Basic SettingsDefault Factory Settings ZMAX-8210 Default Factory SettingsSafety Alert Device Name ZMAX-8210 General InformationBridge and Router Mode IP AddressWireless Parameters ZMAX-8210 Wireless ParametersCreate a Link between the ZMAX-8210 and WiMAX Base Station Build the Infrastructure with WiMAX Base StationBasic Settings Advanced Configuration Router ModeWireless Router Mode Any IPDhcp Server Time ServerHttp Redirect Typical Http Redirect CaseHttp Redirect View the ZMAX-8210 Basic Information ManagementView Statistics Information Password Upgrade FirmwareBackup and Retrieve ChapterRetrieve and Backup Settings Restore Factory Default Settings RebootPutty Settings SSH Settings Management Why my PC fails to access the internet? TroubleshootingFrequently Asked Question FAQ Why I fail to configure my ZMAX-8210？Refer to Restore Factory Default Settings How I could know my PC has connected to the ZMAX-8210?ZMAX-8210 Ping Appendix a Specifications ZMAX-8210-I SpecQAM 3/4 64QAM 3/4 Interface ZMAX-8210-E SpecModule ZMAX-8210-E Secure WEB Management Yes Interface Appendix B Technical Terms Technical TermsDevice and other devices Appendix C Ascii AsciiAppendix C Ascii Appendix D SSH Settings TrapServer Address Read Snmp Readcommunity Community Appendix D SSH Settings