Zebra Technologies ZD500 Cutter Option, 103, Maximum Paper Weight thickness up to 180 g/m2 0.0077

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Printer Options

Cutter Option

Cutter Option

The printer supports a factory installed media cutter option for full width cutting of label liner, tag or receipt media. These cutter options are all supported in a single cutter housing design. The type of cutter option installed in your printer can be verified by printing a printer configuration status label. The cutter options are:

•A medium duty cutter for cutting label liner and light tag media (LINER/TAG)

Maximum Paper Weight (thickness): up to 180 g/m2 (0.0077 in.)

Life*: 2 million cuts: 0.5 mil to 5 mil stock (10-120 g/m2) 1 million cuts: 5 mil to 7.5 mil stock (120-180 g/m2) 750,000 cuts: 7.5 mil to 10 mil (180-200 g/m2)

*- Exceeding the maximum media weight (density/hardness) and thickness will shorten the cutters usable life or can cause the cutter to fail (jam or other error).

•Cut Width: 4.25 inches (108 mm) maximum to 0.75 inches (19 mm) minimum

•Minimum distance between cuts (label length): 1 inch (25.4 mm). Cutting shorter media lengths between the cuts may cause the cutter to jam or error.

•By default, the cutter operations include a self cleaning preventive maintenance cleaning cut after every twenty-fifth cut. This feature can be disabled via ZPL or SGD (Set/Get/DO) programming command (cutter.clean_cutter) but is not recommended.

Warning • There are no operator serviceable parts in the cutter unit. Never remove the cutter cover (bezel). Never attempt to insert objects or fingers in to the cutter mechanism.

Important • Tools, cotton swabs, solvents (including alcohol), etc. all may damage or shorten the cutter’s usable life or cause the cutter to jam.

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1/16/2014

ZD500 Series™ Thermal Transfer Printer User’s Guide

P1062653-002 Rev. A

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Contents ZD500 Series Page Iii Compliance and Regulatory StatementsJapan Restricted Frequencies Canadian DOC Compliance StatementIndustry Canada IC Warning Brasil Aviso da AnatelKorean Compliance Statement Taiwan Restricted FrequenciesEuropean Regulatory Information NCC Vii Wlan Radio SpecificationBluetooth 2.1 + EDR Rfid Radio SpecificationDocument Conventions Environmental ManagementDocument Conventions ViiiContents Print Operations Printer ConfigurationTroubleshooting 123 MaintenancePrinter Options Appendix Dimensions Appendix Interface Wiring 143Xii ZD500 Series Thermal Printers IntroductionZD500 Series printer options ZD500 Series printer featuresIntroduction Unpack and Inspect the Printer What’s in the Box?Printer Features Printer FeaturesPrinter Features Printer Features Cutter Option Left Option button Control PanelPrinter is ready Printer Status Indicator LightTypical Home Menu Control Panel Display Menu and Status IconsExit and return to the Idle Display Figure Printer Control Panel DisplayNavigation Navigating through Screens in the MenuPress Select  button or press Right To scroll through the items in a User menu, pressLeft Arrow or Right Arrow Indicates an available actionRfid Control Panel Menu MapBasic Printer Setup Overview SetupBoth 40 to 140F -40 to 60C To 85% non-condensing Operating Temperature and HumidityNon-Operating and Storage Temperature and Humidity Select a Location for the PrinterAttaching Power Media Storage Tips Preparing and Handling MediaSet Media Print Method Setting the Printer Menu and Report Display LanguageInstructions for media loading Loading Roll MediaSetup Guides Loading Transfer Ribbon Setup Setup Setup Test Printing with Configuration Report Printouts Pre-install Windows Printer Drivers Connecting your Printer to a ComputerInterface Cable Requirements USB Interface Serial Interface Wired Ethernet Interface Green Print Server Default User ID and PasswordUser ID admin Password Both OFFZebraNet Internal Wireless Print Server Option To use the Connectivity Wizard, complete these steps Configure Using the Connectivity WizardSetup Setup Select Dhcp and click Next Enable the Dhcp dynamic or static IP optionContinue with step Kerberos Settings section of the window, enter From the drop-down, select your Security ModeEnter the Security Username and Password Security Username and PasswordSetup Tabletop/Desktop Mobile This saves you from having to go through Wireless Setup Wizard more than onceLink Status Indicators LCD Link Status and Wireless Signal IndicatorsWireless Signal Indicators Bluetooth Option Configuration Setup Select ‘Keep the existing drivers’ and click ‘Next’ Connecting to a Windows XP SP2 Master DeviceSetup Setup Setup After Your Printer is Connected Test Printing with Zebra Setup UtilityTest Printing with Windows ‘Printer and Faxes’ menu Copy TEST.ZPL LPT1 This section contains the following subsections Changing Printer SettingsSettings Menu Settings MenuJust printed Tear-OffPosition Next labelReprint Print ModeLabel Top Label LeftMaximum Length Maximum Label LengthTools Menu Tools MenuInformation Idle Display Power-Up Action Set the Power-Up ActionLCD Contrast Change the contrast on the printer’s displayHead-Close Set the Head-Close Action View and Modify Printer Settings CalibrationManual Load Defaults Load Printer or Print Server DefaultsCalibration Run a ZBI Network Menu Network MenuMAC Address Wired or Set the IP Resolution MethodWired or View the MAC Address IP ProtocolDirected to this port Signal View the Signal ValueChannel View the Channel Value IP Port View the IP Port ValueFactory Print Server Settings Reset NetworkRfid Calibrate Rfid MenuRfid Menu Rfid StatusRfid Test Read Rfid DataRfid Read PowerProgramming B0 to B30Rfid Tag Resets the Rfid void label counter to zeroOdometer.rfid.voidresettable Rfid VoidLanguage Enable ZPL OverrideLanguage Menu Language MenuDelimiter Command Set the Format Command Prefix Value CharacterZPL Mode Set the ZPL Mode Control Set the Control Prefix Character ValueLabel Sensor Set the Sensitivity of the Label Sensor Sensor MenuSensor Menu Sensor Type Select the Media SensorData Bits Set the Data Bits Value Ports MenuPorts Menu Baud Rate Set the Baud RateHost Handshake Set the Host Handshake Protocol Value Error and status messages from the printerParallelport.mode Bluetooth Menu Bluetooth MenuCenter Position Media Guide Manual Calibration MediaRfid Calibration Print Operations Thermal Printing Modes of Printing Determining Printer ConfigurationTypes of Media Setting the Thermal Print MethodDetermining Thermal Media Types Fanfold Media Types of Media Roll and Fanfold MediaNon-Continuous Roll MediaAttaching the 3 inch Core Adapters Media LoadingOpen the printer Loading 3 inch I.D. Media rolls Removing the 3 inch Core Adapters Ribbon Overview When to Use RibbonCoated Side of Ribbon Paper Printer Perform the ribbon scratch test when labels are unavailableLeft a mark on the paper Did not leave a mark onAdding a New Transfer Ribbon Replacing SuppliesReplacing a Partially Used Transfer Ribbon Adjusting the Print Quality Adjusting the Print WidthMedia Sensing Media SettingsUsing the Movable Black Mark Sensor Black Marks Adjusting the Movable Sensor for Black Marks or NotchesPrint Operations Adjusting the Movable Sensor for Web Gap Sensing Printing on Fan-Fold Media Print Operations Sending Files to the Printer Printing with Externally Mounted Roll MediaZPL Fonts Fonts and Your PrinterIdentifying Fonts in Your Printer Localizing the Printer with Code PagesGetting Asian Fonts Asian fonts and Other Large Font SetsPrint Operations Printer Options 100 Label Dispenser Option101 102 Cutter Option Maximum Paper Weight thickness up to 180 g/m2 0.0077103 104 Loading Media with the Cutter OptionClose the printer. Press down until the cover snaps closed 105106 107 Bluetooth Option108 Printer Network Configuration Status LabelMaintenance 110 Cleaning111 Cleaning the Printhead112 Media Path Cleaning113 Sensor Cleaning114 Platen Cleaning and ReplacementLift the platen out of the printer’s bottom frame 115116 RTC BatteryOther Printer Maintenance Fuses117 Replacing the Printhead118 119 120 121 122 This section provides troubleshoots procedures TroubleshootingHas been detected Status light steady red Error MessagesError Messages 124125 Printing Issues Printing Issues126 127 128 Ribbon Problems Ribbon Problems129 Communications Problems Communications Problems130 Miscellaneous Printer Problems Miscellaneous Issues131 132 Rfid TroubleshootingPower-On Self Test Printer Diagnostics133 134 Configuration Report135 Print Quality ReportToo dark 136Slightly dark In-spec 137Too light Reset Network Factory Defaults Reset Printer Factory Defaults138 139 Communication Diagnostics TestMenus Information about using the control panel and accessingSensor Profile 140Sensor Profile Media Section 141142 Appendix Interface Wiring 144 Serial Port InterfacePin Description This section provides external printer dimensions Appendix Dimensions146 External ZD500 Series Printer DimensionsLabel Dispenser 148
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ZD500 specifications

Zebra Technologies ZD500 is a cutting-edge thermal transfer printer designed to meet the diverse needs of modern businesses requiring high-quality label, wristband, and tag printing. This printer is particularly favored in industries such as healthcare, retail, and logistics due to its superior performance, reliability, and advanced technology features.

One of the standout characteristics of the ZD500 is its exceptional print quality. With a printing resolution of up to 300 dpi, it ensures that labels and tags are sharp and legible. This is particularly important for barcodes, which need to be scanned accurately for efficient inventory management and tracking. The printer has a print speed of up to 6 inches per second, allowing for quick production of labels, which helps enhance workflow efficiency.

The ZD500 is equipped with a user-friendly interface, including a color touchscreen display that makes operation and navigation intuitive. This feature reduces the learning curve for new users and minimizes operational errors. Furthermore, its compact design allows for easy placement in various work environments without consuming valuable space.

Connectivity is another major highlight of the ZD500. It offers multiple connectivity options, including USB, Ethernet, and Bluetooth, making it versatile for different setups. This flexibility allows businesses to integrate the printer into their existing systems seamlessly. Additionally, Zebra's Link-OS environment supports printer management and configuration from any device, streamlining maintenance and improving productivity.

Security is a crucial concern in today’s digital landscape, and the ZD500 addresses this with robust security features. It includes secure wireless communication protocols, ensuring that sensitive data is protected during transmission.

In terms of durability, the printer is built to withstand the rigors of everyday use while remaining compact and portable. It also supports a variety of media types, giving users the freedom to print on different materials as needed. This adaptability makes the ZD500 an excellent choice for businesses that require customized printing solutions.

Overall, the Zebra Technologies ZD500 is a powerful and versatile thermal printer that combines high-quality output, user-friendly design, advanced connectivity options, and security features, making it a valuable asset for any organization looking to enhance its labeling capabilities.
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