Zebra Technologies Essential Maintenance and Cleaning for Your Zebra ZD500R Printer

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Maintenance

Cleaning

Sensor Cleaning

Dust can accumulate on the media sensors.

1.Gently brush away dust; if necessary, use a dry swab to brush away dust. If adhesives or other contaminates remain, use an alcohol moistened swab to break it up.

2.Use a dry swab to remove any residue that may be left from the first cleaning.

3.Repeat steps 1 and 2 as required until all residue and streaks are removed from the sensor.

Ribbon Trailer

Sensor

Black-Line

113

Sensor

Gap

Sensor

Label Taken

Sensor

1/16/2014

ZD500 Series™ Thermal Transfer Printer User’s Guide

P1062653-002 Rev. A

Image 125

Contents ZD500 Series Page Iii Compliance and Regulatory StatementsIndustry Canada IC Warning Canadian DOC Compliance StatementBrasil Aviso da Anatel Japan Restricted FrequenciesEuropean Regulatory Information Taiwan Restricted FrequenciesKorean Compliance Statement NCC Bluetooth 2.1 + EDR Wlan Radio SpecificationRfid Radio Specification ViiDocument Conventions Environmental ManagementViii Document ConventionsContents Print Operations Printer ConfigurationPrinter Options MaintenanceTroubleshooting 123 Xii Appendix Interface Wiring 143Appendix Dimensions ZD500 Series Thermal Printers IntroductionZD500 Series printer options ZD500 Series printer featuresIntroduction Unpack and Inspect the Printer What’s in the Box?Printer Features Printer FeaturesPrinter Features Printer Features Cutter Option Left Option button Control PanelPrinter is ready Printer Status Indicator LightTypical Home Menu Control Panel Display Menu and Status IconsExit and return to the Idle Display Figure Printer Control Panel DisplayNavigation Navigating through Screens in the MenuLeft Arrow or Right Arrow To scroll through the items in a User menu, pressIndicates an available action Press Select  button or press RightRfid Control Panel Menu MapBasic Printer Setup Overview SetupNon-Operating and Storage Temperature and Humidity Operating Temperature and HumiditySelect a Location for the Printer Both 40 to 140F -40 to 60C To 85% non-condensingAttaching Power Media Storage Tips Preparing and Handling MediaSet Media Print Method Setting the Printer Menu and Report Display LanguageInstructions for media loading Loading Roll MediaSetup Guides Loading Transfer Ribbon Setup Setup Setup Test Printing with Configuration Report Printouts Interface Cable Requirements Connecting your Printer to a ComputerPre-install Windows Printer Drivers USB Interface Serial Interface Wired Ethernet Interface User ID admin Password Print Server Default User ID and PasswordBoth OFF GreenZebraNet Internal Wireless Print Server Option To use the Connectivity Wizard, complete these steps Configure Using the Connectivity WizardSetup Setup Continue with step Enable the Dhcp dynamic or static IP optionSelect Dhcp and click Next Enter the Security Username and Password From the drop-down, select your Security ModeSecurity Username and Password Kerberos Settings section of the window, enterSetup Tabletop/Desktop Mobile This saves you from having to go through Wireless Setup Wizard more than onceWireless Signal Indicators LCD Link Status and Wireless Signal IndicatorsLink Status Indicators Bluetooth Option Configuration Setup Select ‘Keep the existing drivers’ and click ‘Next’ Connecting to a Windows XP SP2 Master DeviceSetup Setup Setup Test Printing with Windows ‘Printer and Faxes’ menu Test Printing with Zebra Setup UtilityAfter Your Printer is Connected Copy TEST.ZPL LPT1 This section contains the following subsections Changing Printer SettingsSettings Menu Settings MenuPosition Tear-OffNext label Just printedLabel Top Print ModeLabel Left ReprintMaximum Length Maximum Label LengthInformation Tools MenuTools Menu LCD Contrast Power-Up Action Set the Power-Up ActionChange the contrast on the printer’s display Idle DisplayHead-Close Set the Head-Close Action View and Modify Printer Settings CalibrationCalibration Load Defaults Load Printer or Print Server DefaultsManual Run a ZBI Network Menu Network MenuWired or View the MAC Address Wired or Set the IP Resolution MethodIP Protocol MAC AddressChannel View the Channel Value Signal View the Signal ValueIP Port View the IP Port Value Directed to this portFactory Print Server Settings Reset NetworkRfid Menu Rfid MenuRfid Status Rfid CalibrateRfid Test Read Rfid DataProgramming PowerB0 to B30 Rfid ReadOdometer.rfid.voidresettable Resets the Rfid void label counter to zeroRfid Void Rfid TagLanguage Menu Enable ZPL OverrideLanguage Menu LanguageZPL Mode Set the ZPL Mode Command Set the Format Command Prefix Value CharacterControl Set the Control Prefix Character Value DelimiterSensor Menu Sensor MenuSensor Type Select the Media Sensor Label Sensor Set the Sensitivity of the Label SensorPorts Menu Ports MenuBaud Rate Set the Baud Rate Data Bits Set the Data Bits ValueParallelport.mode Error and status messages from the printerHost Handshake Set the Host Handshake Protocol Value Bluetooth Menu Bluetooth MenuCenter Position Media Guide Manual Calibration MediaRfid Calibration Print Operations Thermal Printing Modes of Printing Determining Printer ConfigurationDetermining Thermal Media Types Setting the Thermal Print MethodTypes of Media Non-Continuous Types of Media Roll and Fanfold MediaRoll Media Fanfold MediaOpen the printer Media LoadingAttaching the 3 inch Core Adapters Loading 3 inch I.D. Media rolls Removing the 3 inch Core Adapters Coated Side of Ribbon When to Use RibbonRibbon Overview Left a mark on the paper Perform the ribbon scratch test when labels are unavailableDid not leave a mark on Paper PrinterReplacing a Partially Used Transfer Ribbon Replacing SuppliesAdding a New Transfer Ribbon Adjusting the Print Quality Adjusting the Print WidthMedia Sensing Media SettingsUsing the Movable Black Mark Sensor Black Marks Adjusting the Movable Sensor for Black Marks or NotchesPrint Operations Adjusting the Movable Sensor for Web Gap Sensing Printing on Fan-Fold Media Print Operations Sending Files to the Printer Printing with Externally Mounted Roll MediaIdentifying Fonts in Your Printer Fonts and Your PrinterLocalizing the Printer with Code Pages ZPL FontsGetting Asian Fonts Asian fonts and Other Large Font SetsPrint Operations Printer Options 100 Label Dispenser Option101 102 103 Maximum Paper Weight thickness up to 180 g/m2 0.0077Cutter Option 104 Loading Media with the Cutter OptionClose the printer. Press down until the cover snaps closed 105106 107 Bluetooth Option108 Printer Network Configuration Status LabelMaintenance 110 Cleaning111 Cleaning the Printhead112 Media Path Cleaning113 Sensor Cleaning114 Platen Cleaning and ReplacementLift the platen out of the printer’s bottom frame 115Other Printer Maintenance RTC BatteryFuses 116117 Replacing the Printhead118 119 120 121 122 This section provides troubleshoots procedures TroubleshootingError Messages Error Messages124 Has been detected Status light steady red125 126 Printing IssuesPrinting Issues 127 128 129 Ribbon ProblemsRibbon Problems 130 Communications ProblemsCommunications Problems 131 Miscellaneous IssuesMiscellaneous Printer Problems 132 Rfid Troubleshooting133 Printer DiagnosticsPower-On Self Test 134 Configuration Report135 Print Quality ReportSlightly dark 136Too dark Too light 137In-spec 138 Reset Printer Factory DefaultsReset Network Factory Defaults 139 Communication Diagnostics TestSensor Profile Information about using the control panel and accessing140 MenusSensor Profile Media Section 141142 Appendix Interface Wiring Pin Description Serial Port Interface144 This section provides external printer dimensions Appendix Dimensions146 External ZD500 Series Printer DimensionsLabel Dispenser 148

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ZD500 specifications

Zebra Technologies ZD500 is a cutting-edge thermal transfer printer designed to meet the diverse needs of modern businesses requiring high-quality label, wristband, and tag printing. This printer is particularly favored in industries such as healthcare, retail, and logistics due to its superior performance, reliability, and advanced technology features.

One of the standout characteristics of the ZD500 is its exceptional print quality. With a printing resolution of up to 300 dpi, it ensures that labels and tags are sharp and legible. This is particularly important for barcodes, which need to be scanned accurately for efficient inventory management and tracking. The printer has a print speed of up to 6 inches per second, allowing for quick production of labels, which helps enhance workflow efficiency.

The ZD500 is equipped with a user-friendly interface, including a color touchscreen display that makes operation and navigation intuitive. This feature reduces the learning curve for new users and minimizes operational errors. Furthermore, its compact design allows for easy placement in various work environments without consuming valuable space.

Connectivity is another major highlight of the ZD500. It offers multiple connectivity options, including USB, Ethernet, and Bluetooth, making it versatile for different setups. This flexibility allows businesses to integrate the printer into their existing systems seamlessly. Additionally, Zebra's Link-OS environment supports printer management and configuration from any device, streamlining maintenance and improving productivity.

Security is a crucial concern in today’s digital landscape, and the ZD500 addresses this with robust security features. It includes secure wireless communication protocols, ensuring that sensitive data is protected during transmission.

In terms of durability, the printer is built to withstand the rigors of everyday use while remaining compact and portable. It also supports a variety of media types, giving users the freedom to print on different materials as needed. This adaptability makes the ZD500 an excellent choice for businesses that require customized printing solutions.

Overall, the Zebra Technologies ZD500 is a powerful and versatile thermal printer that combines high-quality output, user-friendly design, advanced connectivity options, and security features, making it a valuable asset for any organization looking to enhance its labeling capabilities.