Zebra Technologies P100iTM manual Print Quality Issues, Possible Cause

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Troubleshooting

Troubleshooting Procedures

Print Quality Issues

This section will help you resolve print quality problems The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedures below:

Example • Small spots appear on the printed card with a non-printed area or a different color.

Possible Cause:

Contamination on the card surface. Solutions:

Check that cards are stored in a dust free environment.

Use a different supply of cards.

Possible Cause:

Cleaning roller not installed.

Dust inside the Printer and/or dirty Cleaning Roller. Solutions:

Clean the printer (refer to Chapter 5)

Check that the protective cover was removed from the ribbon cartridge cleaning roller (refer to Chapter 3).

Replace the Cleaning Roller (refer to Chapter 3).

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Contents Zebra P100i Card Printer User’s Manual Copyright Notice TrademarksProduct Disposal Contents Cleaning Description IntroductionPart Number Description P100i Part NumbersFeatures, Controls, and Indicators Covered Card and Cleaning Roller Storage AreaLid Release Button Card Entry / Exit Slot Rear Panel Connectors, Controls, and IndicatorsLCD Display Panel Multi-Function Control ButtonEthernet Adapter Status Indicator LCD Panel Messages Printer may require troubleshooting and repairRefer to for Troubleshooting Procedures Icons Unpacking Your Card Printer Printer InstallationInstalling the P100i Printer 115 VAC 230 VAC Printer Installation USB Installing the Printer Driver Left column, select Install Printer Driver P100i Print Driver InstallationPrinter Installation USB Driver Installation Printer Installation Ethernet Driver Installation Printer Installation Printer Installation Setting Printer Driver Options Printer Installation Printer Installation Printer Installation Printer Installation Printer Features P100i Printer SetupLoading Ribbon Cartridge 980590-001 Rev. a P100i User’s Manual Installing the Cleaning Cartridge New Dirty Cleaning Roller with Roller, Must Protective P100i Printer Setup Inserting Cards Printing a Test Card Storing Extra Cards and Cleaning Rollers P100 i User’s Manual Printing P100i Printer OperationCreating a Sample Card Printing a Sample Card P100 i User’s Manual Cleaning Cleaning the SystemWhen to Clean How to Clean Cleaning the Printhead P100 i User’s Manual Troubleshooting Troubleshooting ProceduresLCD Panel Warnings and Error Messages Error Messages printer will not operate Possible Cause Print Quality IssuesPossible Cause Example Printing shows very pale or inconsistent results Example Printing shows blurry printed image Possible Causes Ethernet Adapter Status Indicator Troubleshooting the Ethernet Connection and AdapterTroubleshooting Network Status/Activity Indicator Printing a Configuration Card Resetting to Factory DefaultsP100 i User’s Manual Printer Specifications Technical SpecificationsTechnical Specifications Card Dimensions ISO standard dimensions for plain cardISO standard dimensions for magnetic stripe card Declarations of Conformity FCC RegulationsIndustry Canada Notice Introduction Magnetic EncoderMedia Loading Orientation Magnetic Encoder CleaningISO Standard Encoding P100 i User’s Manual Contact Smart Cards Smart Card EncoderContactless Smart cards Printing on Smart CardsPrinter Sharing Connecting to a NetworkInternal Print Server External Print ServerNorth America Repair Services Worldwide SupportNorth America Technical Support Europe, Middle East, and Africa Repair Services Europe, Middle East, and Africa Technical SupportLatin America Technical Support Latin America Repair Services Asia Pacific Technical Support and Repair ServicesWebsite P100 i User’s Manual