Troubleshooting
Troubleshooting Procedures
ERROR MESSAGES (printer will not operate)
Problem / Symptom | Description or Cause | Possible Solution * |
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CHECK RIBBON | Ribbon may be improperly | Reload ribbon cartridge. Refer |
| installed. | to Chapter 2 for details on |
|
| loading a ribbon cartridge. |
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|
OUT OF RIBBON | Ribbon may be entirely used | Load a new ribbon cartridge. |
|
| Refer to Chapter 2 for details on |
|
| loading a ribbon cartridge. |
|
|
|
MECHANICAL ERROR | A mechanical error occurred; | Remove jammed card. |
| e.g., card jam. |
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|
|
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COVER OPEN | The cover is open. | Make sure that the cover is |
|
| completely and securely closed. |
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|
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PARAMETER ERROR | A parameter error occurred. | Reset the Printer, and try |
|
| printing the card again. |
|
|
|
COMMAND ERROR | A command error occurred. | Reset the Printer, and try |
|
| printing the card again. |
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|
|
CONTACT ERROR | A contact error occurred. | Reset the Printer, and try |
|
| printing the card again. |
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|
|
CONTACTLESS ERROR | A contactless error occurred. | Reset the Printer, and try |
|
| printing the card again. |
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|
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INVALID CONTACT DATA | The contact data is invalid. | Reset the Printer, and try |
|
| printing the card again. |
|
|
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INVALID CONTACTLESS DATA | The contactless data is invalid. | Reset the Printer, and try |
|
| printing the card again. |
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|
* If the problem persists, contact Technical Support; see Appendix D.
46 | P100i User’s Manual |