
Troubleshooting
Troubleshooting Procedures
Example • Printing shows very pale or inconsistent results.
Possible Cause:
•Ribbon cartridge have been stored improperly or is damaged. Solution:
•Change ribbon cartridge and print again.
Possible Cause:
•Cards may not meet specifications. Solution:
•Use a different supply of cards.
Possible Cause:
•Contrast and/or Intensity may be set to values which are too high. Solution:
•Adjust Contrast and/or Intensity values in software.
Possible Cause:
•Dust or embedded contamination on elements of the Printhead. Solution:
•Clean the Printhead (refer to Chapter 5).
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