Troubleshooting
Troubleshooting Procedures
Example • Printing shows blurry printed image.
Possible Cause:
•Ribbon cartridge may not be correctly positioned. Solutions:
•Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, with no wrinkles.
•Replace ribbon cartridge, making sure it locks in place, and print again.
Possible Cause:
•Ribbon may not be synchronized on the correct color panel position. Solution:
•Open lid, then close lid to synchronize the ribbon.
Possible Cause:
•Cards may not meet specifications. Solution:
•Use a different supply of cards.
Possible Cause:
•Dust or embedded contamination inside the Printer and/or dirty Cleaning Roller. Solutions:
•Clean the Printhead (refer to Chapter 5).
•Replace the Cleaning Roller (refer to Chapter 3).
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