Zebra Technologies P100iTM manual Troubleshooting the Ethernet Connection and Adapter

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Troubleshooting

Troubleshooting the Ethernet Connection and Adapter

Troubleshooting the Ethernet Connection and Adapter

Ethernet Adapter Status Indicator

A bi-color Status Indicator displays the operational status of the Ethernet Adapter.

Ethernet Adapter Status Indicator

The following conditions might occur:

1.During normal operation, the LED is solid GREEN for more than 30 seconds. This indicates all the hardware is functioning properly, and the Ethernet Adapter has detected the presence of the network. It does not mean the Ethernet Adapter has an IP address or is attached to a printer queue.

2.If the LED is rapidly flashing GREEN (9 times/sec), the Ethernet Adapter has not detected the presence of a network cable. To solve the problem:

Verify that the network cable is appropriate and has an RJ-45 connector.

Turn the printer power OFF (O). Remove the network cable from the Ethernet Adapter. Plug the network cable back in until you hear a positive click. Check the other end of the cable in the same manner. Turn the printer power on; if the Ethernet Adapter still does not detect a cable, continue.

Connect the Ethernet Adapter to a known good network connection. If the Ethernet Adapter is still unable to detect the network cable, contact Technical Support

.

Important • Cables with a rating higher than CAT-6 have not been tested.

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P100i User’s Manual

980590-001 Rev. A

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Contents Zebra P100i Card Printer User’s Manual Product Disposal Copyright NoticeTrademarks Contents Cleaning Introduction DescriptionP100i Part Numbers Part Number DescriptionLid Release Button Features, Controls, and IndicatorsCovered Card and Cleaning Roller Storage Area Rear Panel Connectors, Controls, and Indicators LCD Display PanelMulti-Function Control Button Card Entry / Exit SlotEthernet Adapter Status Indicator Printer may require troubleshooting and repair LCD Panel MessagesRefer to for Troubleshooting Procedures Icons Printer Installation Unpacking Your Card PrinterInstalling the P100i Printer 115 VAC 230 VAC Printer Installation USB Installing the Printer Driver Print Driver Installation Left column, select Install Printer Driver P100iPrinter Installation USB Driver Installation Printer Installation Ethernet Driver Installation Printer Installation Printer Installation Setting Printer Driver Options Printer Installation Printer Installation Printer Installation Printer Installation P100i Printer Setup Printer FeaturesLoading Ribbon Cartridge 980590-001 Rev. a P100i User’s Manual Installing the Cleaning Cartridge New Dirty Cleaning Roller with Roller, Must Protective P100i Printer Setup Inserting Cards Printing a Test Card Storing Extra Cards and Cleaning Rollers P100 i User’s Manual P100i Printer Operation PrintingCreating a Sample Card Printing a Sample Card P100 i User’s Manual When to Clean CleaningCleaning the System How to Clean Cleaning the Printhead P100 i User’s Manual LCD Panel Warnings and Error Messages TroubleshootingTroubleshooting Procedures Error Messages printer will not operate Print Quality Issues Possible CausePossible Cause Example Printing shows very pale or inconsistent results Example Printing shows blurry printed image Possible Causes Troubleshooting the Ethernet Connection and Adapter Ethernet Adapter Status IndicatorTroubleshooting Network Status/Activity Indicator Resetting to Factory Defaults Printing a Configuration CardP100 i User’s Manual Technical Specifications Printer SpecificationsTechnical Specifications ISO standard dimensions for magnetic stripe card Card DimensionsISO standard dimensions for plain card Industry Canada Notice Declarations of ConformityFCC Regulations Magnetic Encoder IntroductionMagnetic Encoder Cleaning Media Loading OrientationISO Standard Encoding P100 i User’s Manual Smart Card Encoder Contact Smart CardsPrinting on Smart Cards Contactless Smart cardsConnecting to a Network Printer SharingExternal Print Server Internal Print ServerNorth America Technical Support North America Repair ServicesWorldwide Support Latin America Technical Support Europe, Middle East, and Africa Repair ServicesEurope, Middle East, and Africa Technical Support Website Latin America Repair ServicesAsia Pacific Technical Support and Repair Services P100 i User’s Manual