Zebra Technologies P100iTM manual Worldwide Support, North America Technical Support

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Appendix D

Worldwide Support

For Technical Support or Repair Services, contact the appropriate facility listed below.

North America - Technical Support

Zebra Technologies

Card Printer Solutions

1001 Flynn Road

Camarillo, CA 93012-8706 USA

Phone: 1-800-511-9909

email: techsupport@zebra.com

North America - Repair Services

Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of- warranty repair, contact Repair Services for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material, and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below:

Zebra Technologies

Card Printer Solutions

1001 Flynn Road

Camarillo, CA 93012-8706 USA

Phone:

800-452-4034 or 1-805-578-1201

email: repair-ca@zebra.com

980590-001 Rev. A

P100i User’s Manual

69

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Contents Zebra P100i Card Printer User’s Manual Trademarks Copyright NoticeProduct Disposal Contents Cleaning Description IntroductionPart Number Description P100i Part NumbersCovered Card and Cleaning Roller Storage Area Features, Controls, and IndicatorsLid Release Button LCD Display Panel Rear Panel Connectors, Controls, and IndicatorsMulti-Function Control Button Card Entry / Exit SlotEthernet Adapter Status Indicator LCD Panel Messages Printer may require troubleshooting and repairRefer to for Troubleshooting Procedures Icons Unpacking Your Card Printer Printer InstallationInstalling the P100i Printer 115 VAC 230 VAC Printer Installation USB Installing the Printer Driver Left column, select Install Printer Driver P100i Print Driver InstallationPrinter Installation USB Driver Installation Printer Installation Ethernet Driver Installation Printer Installation Printer Installation Setting Printer Driver Options Printer Installation Printer Installation Printer Installation Printer Installation Printer Features P100i Printer SetupLoading Ribbon Cartridge 980590-001 Rev. a P100i User’s Manual Installing the Cleaning Cartridge New Dirty Cleaning Roller with Roller, Must Protective P100i Printer Setup Inserting Cards Printing a Test Card Storing Extra Cards and Cleaning Rollers P100 i User’s Manual Printing P100i Printer OperationCreating a Sample Card Printing a Sample Card P100 i User’s Manual Cleaning the System CleaningWhen to Clean How to Clean Cleaning the Printhead P100 i User’s Manual Troubleshooting Procedures TroubleshootingLCD Panel Warnings and Error Messages Error Messages printer will not operate Possible Cause Print Quality IssuesPossible Cause Example Printing shows very pale or inconsistent results Example Printing shows blurry printed image Possible Causes Ethernet Adapter Status Indicator Troubleshooting the Ethernet Connection and AdapterTroubleshooting Network Status/Activity Indicator Printing a Configuration Card Resetting to Factory DefaultsP100 i User’s Manual Printer Specifications Technical SpecificationsTechnical Specifications ISO standard dimensions for plain card Card DimensionsISO standard dimensions for magnetic stripe card FCC Regulations Declarations of ConformityIndustry Canada Notice Introduction Magnetic EncoderMedia Loading Orientation Magnetic Encoder CleaningISO Standard Encoding P100 i User’s Manual Contact Smart Cards Smart Card EncoderContactless Smart cards Printing on Smart CardsPrinter Sharing Connecting to a NetworkInternal Print Server External Print ServerWorldwide Support North America Repair ServicesNorth America Technical Support Europe, Middle East, and Africa Technical Support Europe, Middle East, and Africa Repair ServicesLatin America Technical Support Asia Pacific Technical Support and Repair Services Latin America Repair ServicesWebsite P100 i User’s Manual