SATO ct4i manual Cause, Errors during Font and Program Download Modes

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Unit 4: Printer Configuration

4.4.8 Errors during Font and Program Download Modes

Possible causes of errors could be that the data transfer is not correct between the printer and host, due to interface setting incompatibilities or faults in the cable.

The flash ROM may be in a state that does not permit data being written to it. The following error diagnostics are useful to help you troubleshoot the actual cause(s):

Cause

ONLINE

ERROR

BUZZER

LED

Display

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flash ROM Error

OFF

ON

1 long beep

O

 

 

 

 

 

Error during data download

OFF

OFF

1 long beep

F

 

 

 

 

 

Error during font download

ON

ON

3 short beeps

F

 

 

 

 

 

CAUTION

Make sure that you do NOT turn the printer OFF when data is transferring to the flash ROM in Program or Boot Download mode, as it may corrupt the firmware and prevent the printer from starting up correctly.

Ensure that the printer is running on a stable power supply during such flash ROM writing operations.

CT4i Series Operator Manual

4-13

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Contents Operator Manual Sato America, Inc Table of Contents Cleaning Procedures MaintenanceSato group of Companies Introduction Personal Injury About this ManualCT4i Series Operator Manual General DescriptionThis page is left blank intentionally Technical Data Power Supply Physical CharacteristicsEnvironmental Excluding Media ProcessingSensing PrintMedia RibbonRegulatory Character Font CapabilitiesMatrix Fonts Downloadable FontsBarcode Capabilities Interface Selection Interface SpecificationsDB25P Signals PIN#Printer Host PIN Assignments Signal Direction SpecificationsUniversal Serial BUS USB Software Specifications802.11G Wireless LED Indicator StatusWireless LAN Signal Strength Socket Connection Diagram Signal Signal Definition Interface SignalsCable Requirements DB9 Host Direction Printer Receive Buffer ControlCT4i Series Operator Manual CT4i Series Operator Manual This page is intentionally left blank Installation Overview Electrical Precautions Printer Placement TipsGeneral Precautions Unpacking & Parts Identification Unpacking & Parts IdentificationSite Location Printer InstallationMedia Selection Media Loading Rolled PaperRibbon Take-up Spindle Ribbon LoadingFanfold paper loading Loading Fanfold PaperLabel Sensing Printer Label Sensor PositioningOperational Mode Selection Label Print Direction This page is intentionally left blank Printer Configuration Operating Panel Configuration ModesFanfold-label Loading Slot Rear PanelDIP Switch Settings Configuration PanelLED Switch 4 DT/TT Mode DIP Switch Settings CONT’DSwitch 5 Head Check Switch 7 Data Dump Switch 6 VR1 Potentiometer Adjustment modeSwitch 8 Interface Board selection Operational Modes Power on sequence for various Operational ModesNormal Mode LED and Buzzer status during Normal Mode operationOperational Modes CONT’D Data found on Test Prints User Test Print Mode Feed + Power onData Printed Default Settings Mode Online + Feed + Power on Parameter Default SettingHEX Dump Mode Power on with DSW7=ON Settings AffectedDSW5 DSW6 DSW8 Program Download Mode DSW1=ON, DSW2=OFF, DSW3=ON + Power on Online Error Buzzer LEDFont Download Mode DSW1=OFF, DSW2=ON, DSW3=ON + Power on FunctionCause Errors during Font and Program Download ModesOffsets Mode Length of Offset mm Print head resolutionPitch Offset Potentiometer AdjustmentsOriginal First Line Print Position Moved with Leading Edge Positive + OffsetPrint Darkness Potentiometer Adjustments CONT’DData Dump Diagnostic Label Printing Test Labels Printing FACTORY/SERVICE Test Prints CT4i Series Operator Manual Troubleshooting Error Troubleshooting GuideBlinks Ribbon Wrinkling Image VoidsLight Print Images Uneven Print DarknessPrinter Creates a Blank Label No Printed ImageIncorrect Label Positioning Smeared Print ImagesCHK Troubleshooting Step Interface TroubleshootingLAN Ethernet Interface HEX Dump Test Print TroubleshootingTest Label Printing Maintenance Print Head Replacement Cleaning ProceduresAdjusting the Print Quality Adjustment ProceduresPrint Speed Cleaning the Print Head Cleaning the Print HEAD, Platen and RollersClearning Stubborn Debris on the Print Head Cleaning the Platen and Paper Roller Cleaning the Print HEAD, Platen and Rollers CONT’DRELEASING/REPLACING the Print Head Cleaning the Sensor CT4i Series Operator Manual Sato Group of Companies Asia Pacific & Oceania Region Sato Group of Companies