Unit 5: Troubleshooting
TROUBLESHOOTING GUIDE
Display | ON | BUZZER | ERROR CONDITION | CORRECTIVE ACTION | |
ERROR | |||||
|
|
|
| ||
|
|
|
|
| |
0 | ON | 1 Beep | Flash Memory error | Consult your SATO dealer | |
|
|
|
|
| |
1 |
|
| Not Assigned |
| |
|
|
|
|
| |
2 | ON | 1 Beep | Machine Error | Consult your SATO dealer | |
|
|
|
|
| |
3 | ON | 1 Beep | EEPROM Error | Replace EEPROM | |
|
|
|
|
| |
4 | ON | 1 Beep | Electrical Head error | Replace Print Head or consult | |
|
|
|
| your SATO dealer | |
5 | Blink | 3 Beeps | Head Not Latched | Latch Print Head securely and | |
|
|
|
| make sure the Top Cover is | |
|
|
|
| closed properly | |
|
|
|
|
| |
6 | Blink | 3 Beeps | Out of Paper | 1) Replenish paper supply | |
|
|
|
| 2) Route paper through sensor | |
|
|
|
| correctly | |
|
|
|
|
| |
7 | Blink | 3 Beeps | Sensor error | 1) Adjust sensor level | |
|
|
|
|
| |
8 | Blink | 3 Beeps | Cutter error | Connect cutter (optional item) | |
|
|
|
| properly or consult your SATO | |
|
|
|
| dealer | |
|
|
|
|
| |
8. | ON |
| Program Error | Resend data to the printer | |
|
|
|
|
| |
9 | ON | 3 Beeps | Ribbon End | Check ribbon loading and/or | |
|
|
|
| load a new ribbon roll (TT model | |
|
|
|
| only) | |
|
|
|
|
| |
A | ON | 1 Beep | Receive Buffer Over- | 1) Restart the printer and retry | |
|
|
| flow | 2) Modify host SW | |
|
|
|
| 3) Select correct communication | |
|
|
|
| protocol settings | |
|
|
|
|
| |
b | ON | 1 Beep | Parity error | Correct the Parity Settings or | |
|
|
| (Serial I/F only) | consult your SATO dealer | |
e | ON | 1 Beep | Framing Error | Check and correct the data bit | |
|
|
| (Serial I/F only) | setting and retry | |
8 | ON | 1 Beep | Overrun Error | Check and correct the flow con- | |
|
|
| (Serial I/F only) | trol settings and retry | |
E | ON | 1 Beep | LAN Time Out Error | Check the Interface Card and all | |
|
|
|
| associated connections to/from | |
|
|
|
| it. Replace if necessary | |
|
|
|
|
| |
F |
| 3 Beeps | Font/graphic Data | Recheck and correct the data | |
|
|
| Error (Serial I/F only) | stream and retry | |
|
|
| RFID Error | Check the RFID equipment and | |
|
|
|
| media | |
|
|
|
|
| |
H |
| 3 Beeps | Error in Kanji Char- | Consult your SATO dealer | |
|
|
| acter ROM |
|
CT4i Series Operator Manual |