Nortel Networks AS 5300 manual Specify reasons, Specifying a new reason

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4Click Reset to reset your picture from the preview picture to your current picture.

The picture file you specify is sent to your service provider’s user database and appears on the Multimedia PC Client, and on the Picture page each time you use the Personal Agent. The picture also appears in the address book in card view mode.

5Click Delete to delete a picture.

Note: A picture caller ID appears when the contact is added to the address book of the person being called.

Specify reasons

Use the Reasons page to specify a reason or list of reasons to appear on your IP Phone.

Specifying a new reason

To specify a new reason or a list of reasons for rejecting an incoming call, perform the following steps.

1Click the Preferences icon on the Quick Start page or from the top navigation menu.

2In the navigation pane, select Personal > Reasons.

3In the New Reason box, enter the text of the reason. For example, Busy right now or Try again later.

Tip: The reasons appear in the order that you enter them.

4Click Add.

5To add another reason, in the New Reason box, enter the text of the reason.

6Click Add.

7To save the reason, click Save.

NN42040-105

Personal Agent User Guide

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Contents Nortel AS Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Contents Customizing your Personal Agent Using your directories Address Book Search Criteria Revision history New in this releaseOther changes NN42040-105 Nortel AS 5300 Release 1.0 Standard June Text conventions Getting startedAudience Related publications How to get helpAcronyms Understanding your Personal Agent Using your Personal AgentBefore you begin Personal Agent services and featuresRecommended hardware and software requirements Minimum hardware and software requirementsUseful terms to know Service packageGlobal address book AddressPersonal address book FriendsPresence Following table describes the different Presence states Accessing the Personal Agent for the first timeLogging on to the Personal Agent takes three steps Acknowledging the pre-login bannerPersonal Agent log on Logging on to the Personal Agent Acknowledging the post-login banner Navigating the Personal Agent interface Navigating the Personal Agent Quick Start Service/Feature DescriptionExiting the Personal Agent Using the online HelpNN42040-105 Nortel AS 5300 Release 1.0 Standard June Customizing your Personal Agent Field Description Modifying your contact informationChanging your password Selecting a picture Specifying a new reason Specify reasonsReordering the list of reasons Adding a new day and time range Configure My TimesModifying a day and time range Renaming a day and time range Creating a subject list for your IP Phone calls Modifying your Nortel IP Phone settingsPersonalizing your presence Changing the order of the subject listLogging off from your active phones Viewing and modifying your available servicesViewing your service package information Service Package option Description NN42040-105 Personal Agent User Guide Viewing and modifying your Watchers List Modifying your Auto presence service Setting up a Banned watchers listViewing and modifying your Unified Communications details Configuring your greeting messageChanging your PIN Modifying your current greeting settingsConfiguring your email preferences Configuring recording time for incoming voicemail messages Controlling your automatic loginViewing and modifying your Meet Me conferencing details Configuring Calling Line Identification NN42040-105 Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Understanding Personal Agent address books Using your directoriesUsing your personal address book Sorting your contacts Viewing your contacts in List viewField Search criteria Nickname Searching for a contactViewing details about a contact Calling a contact in your personal address bookViewing your contacts in Card view Adding a contact to your personal address book Managing your contacts in your personal address bookEditing a contact-List view Editing a contactEditing a contact-Card view Deleting a contactAdding a new group Rename Designating a contact as a FriendAccessing the global address book Using the global address bookField Search criteria Searching for users in the global address bookSorting users Working with the global address book-List viewViewing details about a user Initiating a call to a global address book userWorking with the global address book-Card view Message Adding address book entries appears Adding global address users to your personal address bookViewing call logs Using your call logsSaving contacts from the call log information Calling contacts in the call logClearing call log information NN42040-105 Nortel AS 5300 Release 1.0 Standard June Using your Personal Agent Routes Wizard Understanding the Personal Agent Route wizard Understanding RoutingNavigating the Route wizard Using the Personal Agent Route wizardUnderstanding the Route wizard steps Conditions Initiate actionSpecifying users from the global address book Specifying contacts from your personal address bookSpecifying telephone numbers Specifying groupsSpecifying a condition for Unavailable Busy Specifying a condition for an anonymous incoming callSpecifying day and time ranges Actions Specifying an ordered list Specifying ordered listsNN42040-105 Personal Agent User Guide Specifying an e-mail request ExceptionsSpecifying a rejection message Click the Make this route active check box FinishNN42040-105 Nortel AS 5300 Release 1.0 Standard June Address Book Search Criteria Field Example search criteria Results Personal address book search criteriaNN42040-105 Personal Agent User Guide Global Address Book search criteria Starting with last name appends * to NN42040-105 Nortel AS 5300 Release 1.0 Standard June Index Searching for a contact NN42040-105 Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Page Nortel AS

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