Nortel Networks AS 5300 manual NN42040-105 Personal Agent User Guide

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Service Package option	Description

Advanced Addressbook	The default number of contacts is 10. Your
	system administrator configures the maximum
	number of contacts you can add to your address
	book.

Music On Hold	You can provide music to callers that you put
	on hold.

Wireless Client	Available in a future release.

Instant Messaging	Send text messages to other users whether they
	are active on a client.

Colorful Ringback Tones	Available in a future release.

Device Access Restrictions	Available in a future release.

Multiple Login Restriction	Limit the number of simultaneous logon
	sessions for a user.

Click to Call	Available in a future release.

Ad- Hoc Audio Conferencing	Join or conference multiple users in an audio
	call.

Ad Hoc Video Conferencing	Available in a future release.

Advanced Screening	Define routes that affect how your calls and
	instant messages are received. A route allows
	you to specify locations that ring
	simultaneously or sequentially when you
	receive a call. A route can be defined to affect
	only specific calls or instant messages, based on
	the configured conditions. For example, the
	time of day you receive the call and who is
	calling.

Call Park	Available in a future release.

Assistant Console	Available in a future release.

Assistant Support	Available in a future release.

Call Waiting Disable	Available in a future release.

Calling Name Display	The name of the caller is displayed on incoming
	calls.

Calling Line ID Restriction	Calling Line Identification allows you to
	specify whether or not you want your name and
	number to appear when you call someone.

Converged Desktop	Available in a future release.

Converged Mobility	Available in a future release.

NN42040-105

Personal Agent User Guide

Image 39

Contents Nortel AS Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Contents Customizing your Personal Agent Using your directories Address Book Search Criteria New in this release Other changesRevision history NN42040-105 Nortel AS 5300 Release 1.0 Standard June Getting started AudienceText conventions How to get help AcronymsRelated publications Understanding your Personal Agent Using your Personal AgentBefore you begin Personal Agent services and featuresRecommended hardware and software requirements Minimum hardware and software requirementsUseful terms to know Service packageFriends AddressGlobal address book Personal address bookPresence Following table describes the different Presence states Accessing the Personal Agent for the first timeAcknowledging the pre-login banner Personal Agent log onLogging on to the Personal Agent takes three steps Logging on to the Personal Agent Acknowledging the post-login banner Navigating the Personal Agent interface Navigating the Personal Agent Quick Start Service/Feature DescriptionExiting the Personal Agent Using the online HelpNN42040-105 Nortel AS 5300 Release 1.0 Standard June Customizing your Personal Agent Field Description Modifying your contact informationChanging your password Selecting a picture Specifying a new reason Specify reasonsReordering the list of reasons Adding a new day and time range Configure My TimesModifying a day and time range Renaming a day and time range Creating a subject list for your IP Phone calls Modifying your Nortel IP Phone settingsPersonalizing your presence Changing the order of the subject list Logging off from your active phones Viewing and modifying your available servicesViewing your service package information Service Package option Description NN42040-105 Personal Agent User Guide Viewing and modifying your Watchers List Modifying your Auto presence service Setting up a Banned watchers listViewing and modifying your Unified Communications details Configuring your greeting messageModifying your current greeting settings Configuring your email preferencesChanging your PIN Configuring recording time for incoming voicemail messages Controlling your automatic loginViewing and modifying your Meet Me conferencing details Configuring Calling Line Identification NN42040-105 Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Understanding Personal Agent address books Using your directoriesUsing your personal address book Sorting your contacts Viewing your contacts in List viewField Search criteria Nickname Searching for a contactCalling a contact in your personal address book Viewing your contacts in Card viewViewing details about a contact Adding a contact to your personal address book Managing your contacts in your personal address bookEditing a contact-List view Editing a contactDeleting a contact Adding a new groupEditing a contact-Card view Rename Designating a contact as a FriendAccessing the global address book Using the global address bookField Search criteria Searching for users in the global address bookInitiating a call to a global address book user Working with the global address book-List viewSorting users Viewing details about a userWorking with the global address book-Card view Message Adding address book entries appears Adding global address users to your personal address bookViewing call logs Using your call logsSaving contacts from the call log information Calling contacts in the call logClearing call log information NN42040-105 Nortel AS 5300 Release 1.0 Standard June Using your Personal Agent Routes Wizard Understanding the Personal Agent Route wizard Understanding RoutingUsing the Personal Agent Route wizard Understanding the Route wizard stepsNavigating the Route wizard Conditions Initiate actionSpecifying users from the global address book Specifying contacts from your personal address bookSpecifying telephone numbers Specifying groupsSpecifying a condition for Unavailable Busy Specifying a condition for an anonymous incoming callSpecifying day and time ranges Actions Specifying an ordered list Specifying ordered listsNN42040-105 Personal Agent User Guide Exceptions Specifying a rejection messageSpecifying an e-mail request Click the Make this route active check box FinishNN42040-105 Nortel AS 5300 Release 1.0 Standard June Address Book Search Criteria Field Example search criteria Results Personal address book search criteriaNN42040-105 Personal Agent User Guide Global Address Book search criteria Starting with last name appends * to NN42040-105 Nortel AS 5300 Release 1.0 Standard June Index Searching for a contact NN42040-105 Personal Agent User Guide NN42040-105 Nortel AS 5300 Release 1.0 Standard June Page Nortel AS

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