Dell 65-W AC/DC manual What do I do if I need warranty service?, What will Dell do?

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What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Individual Home Consumers:

U.S. Only

Technical Support

1-800-624-9896

Customer Service

1-800-624-9897

Individual Home Consumers who purchased

 

through an Employee Purchase Program:

 

Technical Support and Customer Service

1-800-822-8965

Home and Small Business Commercial

 

Customers:

 

Technical Support and Customer Service

1-800-456-3355

Medium, Large, or Global Commercial

 

Customers, Healthcare Customers, and

 

Value-Added Resellers (VARs):

 

Technical Support and Customer Service

1-800-822-8965

Government and Education Customers:

 

Technical Support and Customer Service

1-800-234-1490

Dell-Branded Memory

1-888-363-5150

 

 

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

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Limited Warranties and Return Policy

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Contents Guide dutilisation Guia do usuário Guía del usuario W . d e l l . c o m s u p p o r t . d e l l . c o mPage User’s Guide September F2660 Power GeneralFeatures Adapter AccessoriesOverview Over viewUsing the Adapter in an Automobile DC Power Using the Adapter in an Automobile DC PowerUsing the Adapter in an Airplane DC Power Using the Adapter in an Airplane DC PowerUsing the Adapter in Your Home or Office AC Power Using the Adapter in Your Home or Office AC PowerTroubleshooting SpecificationsTroubleshooting Getting HelpRegulator y Notices PowerRegulatory Notices FCC Notices U.S. Only FCC Notices U.S. OnlyClass B FCC Identification InformationIC Notice Canada Only CE Notice European UnionCE Mark Notice Polish Center for Testing and Certification Notice EN 55022 Compliance Czech Republic OnlyBsmi Notice Taiwan Only Bsmi Notice Taiwan OnlyNOM Information Mexico Only NOM Information Mexico OnlyWhat is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy Limited Warranties and Return PolicyHow long does this limited warranty last? What do I do if I need warranty service? What will Dell do?How will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? Total Satisfaction Return Policy U.S. Only How long does this limited warranty last? For Individual Consumers May I transfer the limited warranty? Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Guarantee Dell-Branded Peripheral ProductsReturn Policy ExclusionsMaking a Claim Limitation and Statutory RightsGuide dutilisation Remarques, Avis et Précautions Précaution Consignes de sécurité GénéralitésAlimentation Précaution Consignes de sécuritéAccessoires de ladaptateur Précaution Consignes de sécurité SuitePrésentation FonctionsUtilisation de ladaptateur CC dans une automobile Utilisation de ladaptateur CC dans une automobileUtilisation de ladaptateur CC dans un avion Utilisation de ladaptateur CC dans un avionUtilisation de ladaptateur CA à la maison ou au bureau Utilisation de ladaptateur CA à la maison ou au bureauDépannage CaractéristiquesObtention d’aide GénéralitésRéglementations RéglementationsAlimentation Réglementations Réglementation IC Canada uniquement Réglementation CE Union européenneAvis de marque CE Garantie limitée et règles de retour Garantie limitée et règles de retourQue couvre cette garantie limitée ? Que va faire Dell ? Que dois-je faire pour bénéficier dun service de garantie ?Quelle est la durée de validité de cette garantie limitée ? Puis-je transférer ma garantie limitée ? Que se passe-t-il si jai souscrit un contrat dentretien ?Comment allez-vous réparer mon produit ? Règle de retour Satisfait ou remboursé États-Unis seulement Quelle est la durée de validité de cette garantie limitée ? Que fera Dell ? Règle de retour Satisfait ou remboursé Canada uniquement Logiciels et périphériques de Dell Canada uniquement Périphériques et logiciels tiersPériphériques de marque Dell Règle de retourLimites de garantie et droits statutaires GarantieRéclamations Garantie limitée et règles de retour Guia do usuário Notas, avisos e cuidados Advertência Instruções de segurança GeralAlimentação Advertência Instr uções de segurançaVisão geral RecursosAcessórios do adaptador Visão geralUso do adaptador em automóveis alimentação CC Uso do adaptador em automóveis alimentação CCUso do adaptador em aviões alimentação CC Uso do adaptador em aviões alimentação CCUso do adaptador em casa ou no escritório aliment. CA Uso do adaptador em casa ou no escritório aliment. CASolução de problemas Solução de problemasEspecificações Obter ajudaAvisos de normalização Avisos de normalizaçãoAlimentação Garantias limitadas e política de devolução Garantias limitadas e política de devoluçãoQue esta garantia limitada cobre? Que esta garantia limitada não cobre? Qual a duração desta garantia limitada?Oque a Dell fará? Política de devolução de Satisfação total somente EUA Se eu comprei um contrato de serviço?Como a Dell reparará meu produto? Eu posso transferir a garantia limitada?Que esta garantia limitada cobre? Qual a duração desta garantia limitada? Que a Dell fará? Política de devolução de Satisfação total somente no Canadá Software e periféricos da Dell somente no Canadá Produtos de software e periféricos de terceirosProdutos periféricos de marca Dell Política de devoluçãoGarantia ExclusõesComo fazer uma reivindicação Limitação e direitos estatutáriosGarantias limitadas e política de devolução Guía del usuario Notas, Avisos y Precauciones Precaución Instr ucciones de seguridad Precaución Instrucciones de seguridadAlimentación Descripción general FuncionesAccesorios del adaptador Descripción generalUtilización del adaptador en un automóvil aliment. CC Utilización del adaptador en un automóvil aliment. CCUtilización del adaptador en un avión aliment. CC Utilización del adaptador en un avión aliment. CCUtilización del adapt. en su hogar u oficina alim. CA Utilización del adapt. en su hogar u oficina alim. CASolución de problemas Solución de problemasEspecificaciones Obtención de ayudaNotificaciones reglamentarias Notificaciones reglamentariasAlimentación Información de la NOM sólo para México Información de la NOM sólo para MéxicoEnviar a Garantía limitada y política de devoluciones ¿Qué cubre la presente garantía limitada?¿Qué no cubre la presente garantía limitada? Garantía limitada y política de devoluciones¿Durante cuánto tiempo es válida esta garantía limitada? ¿Qué hará Dell? ¿Qué ocurre si se ha adquirido un contrato de servicio?¿Cómo reparará Dell el producto? ¿Puedo transferir la garantía limitada?Política de devolución Satisfacción total sólo para EE.UU ¿Qué no cubre la presente garantía limitada? ¿Qué hará Dell? Política de devolución Satisfacción total sólo para Canadá Dell Software and Peripherals sólo para Canadá Productos periféricos y de software de tercerosProductos periféricos de marca Dell Política de devolucionesGarantía ExclusionesCómo realizar una reclamación Derechos legales y limitación