Dell Essential Troubleshooting Guide for DL4000 Error Codes and Messages

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Error Code

Message Information

 

TMP0119

Message

The system inlet temperature is less than the lower critical threshold.

 

 

Details

Ambient air temperature is too cool.

 

Action

Check the system operating environment.

TMP0120

Message

The system inlet temperature is greater than the upper warning

 

 

 

threshold.

 

Details

Ambient air temperature is too warm or one or more fans may have

 

 

failed.

 

Action

Check the system operating environment and review event log for fan

 

 

failures.

TMP0121

Message

The system inlet temperature is greater than the upper critical

 

 

 

threshold.

 

Details

Ambient air temperature is too warm or one or more fans may have

 

 

failed.

 

Action

Check the system operating environment and review event log for fan

 

 

failures.

VLT0204

Message

The system board <name> voltage is outside of the allowable range.

 

 

Details

System hardware detected an over voltage or under voltage

 

 

condition.

If multiple voltage exceptions occur consecutively the system may power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and reinstall system cables.

3. If the issue persists, see Getting Help.

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more information, see the documentation that accompanied the operating system or application.

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Contents Regulatory Model E16S Series Regulatory Type E16S001 Dell Inc Contents Installing The Cooling Shroud Troubleshooting Your System Using System DiagnosticsTechnical Specifications System Messages Jumpers And ConnectorsGetting Help Front-Panel Features And Indicators Indicator, Button, or Icon Description ConnectorElectrical indicator Condition Diagnostic IndicatorsCorrective Action Hard-Drive Indicator Patterns Error occursDrive-Status Condition Indicator Pattern RAID Only Amber if a memoryBack-Panel Features And Indicators SecondsPower Indicator Codes NIC Indicator CodesGreen Link indicator is Other Information You May Need Guide Manuals Users Guide Getting StartedGuide Release Notes Page Entering System Setup System Setup Options Responding To Error MessagesUsing The System Setup Navigation Keys System Setup Main ScreenMemory Settings Screen System Information ScreenProcessor Settings Screen Sata Settings Screen Boot Settings ScreenIntegrated Devices Screen System Profile Settings Screen Serial Communications ScreenSystem Security Screen Miscellaneous Settings Assigning a System And/Or Setup Password System And Setup Password FeaturesSet to Enabled Using Your System Password To Secure Your System IDRAC Settings Utility Operating With a Setup Password EnabledEntering The iDRAC Settings Utility Embedded System ManagementFront Bezel Optional Recommended ToolsRemoving The Front Bezel Opening And Closing The System Installing The Front BezelOpening The System Inside The System Closing The SystemCooling Shroud Removing The Cooling ShroudInstalling The Cooling Shroud System MemoryProcessor Channel 0 slots A1, A5, and A9Memory Configuration Mode-Specific GuidelinesRemoving Memory Modules Number Dimm Rank Dimm Slot PopulationMemory module/memory-module blank Installing Memory Modules TimeInstalling The Memory Module Hard DrivesInstalling a Hot-Swap Hard Drive Removing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Cooling Fans Installing a Hard Drive Into a Hard-Drive CarrierRemoving a Cooling Fan Expansion Card Installation Guidelines Installing a Cooling FanExpansion Cards And Expansion-Card Risers Removing An Expansion Card Riser PCIe SlotHeight Length Link Width Slot Width Card Priority Card Type Slot Priority Max AllowedInstalling An Expansion Card Removing and Installing the Expansion CardRemoving and Installing the Expansion Card Riser Removing Expansion-Card RisersInstalling Expansion-Card Risers SD vFlash CardReplacing An SD vFlash Card Internal Dual SD ModuleRemoving The Internal Dual SD Module Installing The Internal Dual SD Module Removing and Installing the Internal Dual SD ModuleInstalling An Internal SD Card Internal SD CardIntegrated Storage Controller Card Removing An Internal SD CardRemoving The Integrated Storage Controller Network Daughter Card Installing The Integrated Storage ControllerRemoving The Network Daughter Card Installing The Network Daughter Card ProcessorsRemoving a Processor Removing and Installing the Heat Sink Close-lock symbol Installing a Processor Removing and Installing a ProcessorPower Supplies Your system supports two 750 W power suppliesHot Spare Feature Removing An AC Power SupplyInstalling An AC Power Supply System BatteryReplacing The System Battery Removing the System Battery Cover Hard-Drive Backplane Removing The Hard-Drive BackplaneBackplane signal cable SD card socket Installing The Hard-Drive Backplane Cabling Diagram-2.5 Inch SystemsControl Panel Assembly Removing The Control PanelInstalling The Control Panel Removing and Installing the Control PanelSystem Board Removing The System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting The Video Subsystem Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System Troubleshooting a Damaged SystemTroubleshooting The System Battery Troubleshooting Power SuppliesTroubleshooting Cooling Fans Troubleshooting Cooling ProblemsTroubleshooting System Memory Troubleshooting An SD Card Reseat the memory modules in their sockets Close the systemTroubleshooting a Hard Drive Troubleshooting a Storage ControllerTroubleshooting Expansion Cards Troubleshooting Processors Page When To Use The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsRunning The Embedded System Diagnostics System Diagnostic Controls Least one event description is recordedSystem Board Jumper Settings Jumper Setting DescriptionSystem Board Connectors Connector DescriptionJCOM1 Disabling a Forgotten Password Expansion slots using riser card Configuration High CapacityConfiguration Drives Connectors BackConnectors High Capacity Expanded Operating TemperatureFront InternalEnvironmental Temperature Temperature Continuous OperationRelative Humidity Maximum VibrationEnvironmental Operating Altitude De-ratingParticulate Contamination Gaseous ContaminationSystem Error Messages ASR0001 Message ASR0002 MessageASR0003 Message BAT0002 MessageCPU0001 Message CPU0005 MessageCPU0010 Message CPU0023 MessageCPU0701 Message CPU number protocol error detected Details Exception is external to the processorCPU0702 Message CPU0703 MessageAction Reinstall or reconnect the hardware HWC2003 Message FAN0000 MessageDetails Fan operating speed is out of range Action FAN0001 MessageMEM0001 Message MEM0007 MessageMEM0701 Message MEM0702 MessageMEM8000 Message PCI1302 MessagePCI1304 Message PCI1308 MessageReinstall the device PDR0001 Message Fault detected on drive number DetailsConfigurations PSU0001 Message Power supply number failed ActionPSU0002 Message PSU0003 MessagePSU0006 Message PSU0016 MessagePSU0033 Message PSU0034 MessagePSU0035 Message PSU0036 MessagePSU1201 Message Power supply redundancy is lost Details System power inventory changeConfiguration and power consumption System power consumptionRFM1014 Message RFM1201 MessageRFM2001 Message RFM2002 MessageSEL0006 Message All event logging is disabled Details Appear if the user disabled event loggingPower. If problem persists call support Issues persists, contact supportTMP0119 Message FailedFailures TMP0121 MessageDiagnostic Messages Alert Messages102 Contacting Dell Locating Your System Service TagDocumentation Feedback
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DL4000 specifications

The Dell DL4000 is an innovative and robust data protection solution designed to meet the storage and backup needs of modern businesses. This appliance, part of Dell's Data Domain family, provides reliable data backup, recovery, and archiving, enhancing efficiency in managing critical business data.

One of the standout features of the DL4000 is its integration of advanced deduplication technology. This allows businesses to significantly reduce the amount of storage required for backup data by eliminating duplicate copies of files. The result is reduced storage costs and improved backup speeds, enabling organizations to save both time and resources.

The DL4000 also boasts scalable capacity, which is essential for growing businesses. With the ability to increase storage volume without significant infrastructure changes, organizations can easily adapt the appliance to changing data requirements. The product is available in various configurations, offering flexible options to meet diverse business needs.

Another key characteristic is its high performance in data protection tasks. The DL4000 provides quick backup and recovery capabilities, thanks to its efficient data processing algorithms. Organizations can restore critical data swiftly, minimizing downtime and ensuring business continuity in the event of data loss. The appliance supports multiple backup sources, including virtual machines, physical servers, and cloud environments, providing flexibility in data management.

Additionally, the DL4000 is equipped with robust security features. It supports encryption both at rest and in transit, ensuring that sensitive data is protected from unauthorized access. Compliance with industry regulations is simplified, aiding organizations in maintaining data integrity and confidentiality.

User-friendliness is another highlight of the Dell DL4000. The intuitive management interface allows IT administrators to monitor and manage backups with ease. Automation features help streamline backup processes, reducing the likelihood of human error and ensuring consistent data protection.

In conclusion, the Dell DL4000 offers a comprehensive data protection solution that combines advanced technologies with user-centric design. Its deduplication capabilities, scalability, high performance, security features, and ease of use make it an ideal choice for businesses looking to enhance their data backup and recovery strategies. Organizations investing in the DL4000 can be confident that they are adopting a powerful tool to safeguard their valuable data assets.