Dell DL4000 owner manual Contacting Dell, Documentation Feedback, Locating Your System Service Tag

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Getting Help

Contacting Dell

NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer-service issues:

1.Go to dell.com/contactdell.

2.Select your country or region from the interactive world map.

When you select a region, the countries for the selected regions are displayed.

3.Select the appropriate language under the country of your choice.

4.Select your business segment.

The main support page for the selected business segment is displayed.

5.Select the appropriate option depending on your requirement.

NOTE: If you have purchased a Dell system, you may be asked for the Service Tag.

Documentation Feedback

If you have feedback for this document, write to documentation_feedback@dell.com. Alternatively, you can click on the Feedback link in any of the Dell documentation pages, fill up the form, and click Submit to send your feedback.

Locating Your System Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. This information is used by Dell to route support calls to the appropriate personnel.

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Contents Regulatory Model E16S Series Regulatory Type E16S001 Dell Inc Contents Installing The Cooling Shroud Using System Diagnostics Troubleshooting Your SystemTechnical Specifications System Messages Jumpers And ConnectorsGetting Help Indicator, Button, or Icon Description Connector Front-Panel Features And IndicatorsElectrical indicator Condition Diagnostic IndicatorsCorrective Action Amber if a memory Hard-Drive Indicator PatternsError occurs Drive-Status Condition Indicator Pattern RAID OnlySeconds Back-Panel Features And IndicatorsPower Indicator Codes NIC Indicator CodesGreen Link indicator is Other Information You May Need Guide Manuals Users Guide Getting StartedGuide Release Notes Page Entering System Setup System Setup Main Screen System Setup OptionsResponding To Error Messages Using The System Setup Navigation KeysSystem Information Screen Memory Settings ScreenProcessor Settings Screen Boot Settings Screen Sata Settings ScreenIntegrated Devices Screen Serial Communications Screen System Profile Settings ScreenSystem Security Screen Miscellaneous Settings Assigning a System And/Or Setup Password System And Setup Password FeaturesSet to Enabled Using Your System Password To Secure Your System Embedded System Management IDRAC Settings UtilityOperating With a Setup Password Enabled Entering The iDRAC Settings UtilityFront Bezel Optional Recommended ToolsRemoving The Front Bezel Opening And Closing The System Installing The Front BezelOpening The System Closing The System Inside The SystemRemoving The Cooling Shroud Cooling ShroudSystem Memory Installing The Cooling ShroudChannel 0 slots A1, A5, and A9 ProcessorNumber Dimm Rank Dimm Slot Population Memory ConfigurationMode-Specific Guidelines Removing Memory ModulesMemory module/memory-module blank Time Installing Memory ModulesHard Drives Installing The Memory ModuleRemoving a Hot-Swap Hard Drive Installing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Cooling Fans Installing a Hard Drive Into a Hard-Drive CarrierRemoving a Cooling Fan Expansion Card Installation Guidelines Installing a Cooling FanExpansion Cards And Expansion-Card Risers Card Priority Card Type Slot Priority Max Allowed Removing An Expansion CardRiser PCIe Slot Height Length Link Width Slot WidthRemoving and Installing the Expansion Card Installing An Expansion CardRemoving Expansion-Card Risers Removing and Installing the Expansion Card RiserSD vFlash Card Installing Expansion-Card RisersReplacing An SD vFlash Card Internal Dual SD ModuleRemoving The Internal Dual SD Module Removing and Installing the Internal Dual SD Module Installing The Internal Dual SD ModuleRemoving An Internal SD Card Installing An Internal SD CardInternal SD Card Integrated Storage Controller CardRemoving The Integrated Storage Controller Network Daughter Card Installing The Integrated Storage ControllerRemoving The Network Daughter Card Processors Installing The Network Daughter CardRemoving a Processor Removing and Installing the Heat Sink Close-lock symbol Removing and Installing a Processor Installing a ProcessorYour system supports two 750 W power supplies Power SuppliesRemoving An AC Power Supply Hot Spare FeatureInstalling An AC Power Supply System BatteryReplacing The System Battery Removing the System Battery Cover Removing The Hard-Drive Backplane Hard-Drive BackplaneBackplane signal cable SD card socket Cabling Diagram-2.5 Inch Systems Installing The Hard-Drive BackplaneRemoving The Control Panel Control Panel AssemblyRemoving and Installing the Control Panel Installing The Control PanelRemoving The System Board System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting The Video Subsystem Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Serial I/O DeviceTroubleshooting a Damaged System Troubleshooting a Wet SystemTroubleshooting Power Supplies Troubleshooting The System BatteryTroubleshooting Cooling Fans Troubleshooting Cooling ProblemsTroubleshooting System Memory Reseat the memory modules in their sockets Close the system Troubleshooting An SD CardTroubleshooting a Storage Controller Troubleshooting a Hard DriveTroubleshooting Expansion Cards Troubleshooting Processors Page When To Use The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsRunning The Embedded System Diagnostics Least one event description is recorded System Diagnostic ControlsJumper Setting Description System Board Jumper SettingsConnector Description System Board ConnectorsJCOM1 Disabling a Forgotten Password Connectors Back Expansion slots using riser cardConfiguration High Capacity Configuration DrivesInternal Connectors High CapacityExpanded Operating Temperature FrontMaximum Vibration Environmental TemperatureTemperature Continuous Operation Relative HumidityGaseous Contamination EnvironmentalOperating Altitude De-rating Particulate ContaminationSystem Error Messages BAT0002 Message ASR0001 MessageASR0002 Message ASR0003 MessageCPU0023 Message CPU0001 MessageCPU0005 Message CPU0010 MessageCPU0703 Message CPU0701 Message CPU number protocol error detected DetailsException is external to the processor CPU0702 MessageFAN0001 Message Action Reinstall or reconnect the hardware HWC2003 MessageFAN0000 Message Details Fan operating speed is out of range ActionMEM0702 Message MEM0001 MessageMEM0007 Message MEM0701 MessagePCI1308 Message MEM8000 MessagePCI1302 Message PCI1304 MessagePSU0001 Message Power supply number failed Action Reinstall the devicePDR0001 Message Fault detected on drive number Details ConfigurationsPSU0016 Message PSU0002 MessagePSU0003 Message PSU0006 MessagePSU0036 Message PSU0033 MessagePSU0034 Message PSU0035 MessageSystem power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change Configuration and power consumptionRFM2002 Message RFM1014 MessageRFM1201 Message RFM2001 MessageIssues persists, contact support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Power. If problem persists call supportTMP0121 Message TMP0119 MessageFailed FailuresAlert Messages Diagnostic Messages102 Contacting Dell Locating Your System Service TagDocumentation Feedback
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DL4000 specifications

The Dell DL4000 is an innovative and robust data protection solution designed to meet the storage and backup needs of modern businesses. This appliance, part of Dell's Data Domain family, provides reliable data backup, recovery, and archiving, enhancing efficiency in managing critical business data.

One of the standout features of the DL4000 is its integration of advanced deduplication technology. This allows businesses to significantly reduce the amount of storage required for backup data by eliminating duplicate copies of files. The result is reduced storage costs and improved backup speeds, enabling organizations to save both time and resources.

The DL4000 also boasts scalable capacity, which is essential for growing businesses. With the ability to increase storage volume without significant infrastructure changes, organizations can easily adapt the appliance to changing data requirements. The product is available in various configurations, offering flexible options to meet diverse business needs.

Another key characteristic is its high performance in data protection tasks. The DL4000 provides quick backup and recovery capabilities, thanks to its efficient data processing algorithms. Organizations can restore critical data swiftly, minimizing downtime and ensuring business continuity in the event of data loss. The appliance supports multiple backup sources, including virtual machines, physical servers, and cloud environments, providing flexibility in data management.

Additionally, the DL4000 is equipped with robust security features. It supports encryption both at rest and in transit, ensuring that sensitive data is protected from unauthorized access. Compliance with industry regulations is simplified, aiding organizations in maintaining data integrity and confidentiality.

User-friendliness is another highlight of the Dell DL4000. The intuitive management interface allows IT administrators to monitor and manage backups with ease. Automation features help streamline backup processes, reducing the likelihood of human error and ensuring consistent data protection.

In conclusion, the Dell DL4000 offers a comprehensive data protection solution that combines advanced technologies with user-centric design. Its deduplication capabilities, scalability, high performance, security features, and ease of use make it an ideal choice for businesses looking to enhance their data backup and recovery strategies. Organizations investing in the DL4000 can be confident that they are adopting a powerful tool to safeguard their valuable data assets.
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