Dell DL4000 owner manual Troubleshooting Cooling Problems, Troubleshooting Cooling Fans

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Troubleshooting Cooling Problems

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Ensure that none of the following conditions exist:

System cover, cooling shroud, EMI filler panel, memory-module blank, or back-filler bracket is removed.

Ambient temperature is too high.

External airflow is obstructed.

A cooling fan is removed or has failed.

The expansion card installation guidelines have not been followed.

Troubleshooting Cooling Fans

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Open the system.

2.Reseat the fan or the fan's power cable.

3.If the fan functions properly, close the system.

If the problem persists, see Getting Help.

Troubleshooting System Memory

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.If the system is operational, run the appropriate diagnostic test. See Using System Diagnostics for available diagnostic tests.

If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program.

2.If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds and then reconnect the system to power.

3.Turn on the system and attached peripherals and note the messages on the screen.

If an error message is displayed indicating a fault with a specific memory module, go to step 12.

4.Enter the System Setup and check the system memory setting. Make any changes to the memory settings, if needed.

If the memory settings match the installed memory but a problem is still indicated, go to step 12.

5.Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6.Open the system.

7.Check the memory channels and ensure that they are populated correctly.

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Contents Regulatory Model E16S Series Regulatory Type E16S001 Dell Inc Contents Installing The Cooling Shroud Using System Diagnostics Troubleshooting Your SystemGetting Help Jumpers And ConnectorsTechnical Specifications System Messages Indicator, Button, or Icon Description Connector Front-Panel Features And IndicatorsCorrective Action Diagnostic IndicatorsElectrical indicator Condition Amber if a memory Hard-Drive Indicator PatternsError occurs Drive-Status Condition Indicator Pattern RAID OnlySeconds Back-Panel Features And IndicatorsGreen Link indicator is NIC Indicator CodesPower Indicator Codes Other Information You May Need Guide Release Notes Getting StartedGuide Manuals Users Guide Page Entering System Setup System Setup Main Screen System Setup OptionsResponding To Error Messages Using The System Setup Navigation KeysSystem Information Screen Memory Settings ScreenProcessor Settings Screen Boot Settings Screen Sata Settings ScreenIntegrated Devices Screen Serial Communications Screen System Profile Settings ScreenSystem Security Screen Miscellaneous Settings Set to Enabled System And Setup Password FeaturesAssigning a System And/Or Setup Password Using Your System Password To Secure Your System Embedded System Management IDRAC Settings UtilityOperating With a Setup Password Enabled Entering The iDRAC Settings UtilityRemoving The Front Bezel Recommended ToolsFront Bezel Optional Opening The System Installing The Front BezelOpening And Closing The System Closing The System Inside The SystemRemoving The Cooling Shroud Cooling ShroudSystem Memory Installing The Cooling ShroudChannel 0 slots A1, A5, and A9 ProcessorNumber Dimm Rank Dimm Slot Population Memory ConfigurationMode-Specific Guidelines Removing Memory ModulesMemory module/memory-module blank Time Installing Memory ModulesHard Drives Installing The Memory ModuleRemoving a Hot-Swap Hard Drive Installing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Removing a Cooling Fan Installing a Hard Drive Into a Hard-Drive CarrierCooling Fans Expansion Cards And Expansion-Card Risers Installing a Cooling FanExpansion Card Installation Guidelines Card Priority Card Type Slot Priority Max Allowed Removing An Expansion CardRiser PCIe Slot Height Length Link Width Slot WidthRemoving and Installing the Expansion Card Installing An Expansion CardRemoving Expansion-Card Risers Removing and Installing the Expansion Card RiserSD vFlash Card Installing Expansion-Card RisersRemoving The Internal Dual SD Module Internal Dual SD ModuleReplacing An SD vFlash Card Removing and Installing the Internal Dual SD Module Installing The Internal Dual SD ModuleRemoving An Internal SD Card Installing An Internal SD CardInternal SD Card Integrated Storage Controller CardRemoving The Integrated Storage Controller Removing The Network Daughter Card Installing The Integrated Storage ControllerNetwork Daughter Card Processors Installing The Network Daughter CardRemoving a Processor Removing and Installing the Heat Sink Close-lock symbol Removing and Installing a Processor Installing a ProcessorYour system supports two 750 W power supplies Power SuppliesRemoving An AC Power Supply Hot Spare FeatureReplacing The System Battery System BatteryInstalling An AC Power Supply Removing the System Battery Cover Removing The Hard-Drive Backplane Hard-Drive BackplaneBackplane signal cable SD card socket Cabling Diagram-2.5 Inch Systems Installing The Hard-Drive BackplaneRemoving The Control Panel Control Panel AssemblyRemoving and Installing the Control Panel Installing The Control PanelRemoving The System Board System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a NIC Troubleshooting a Serial I/O DeviceTroubleshooting a Damaged System Troubleshooting a Wet SystemTroubleshooting Power Supplies Troubleshooting The System BatteryTroubleshooting System Memory Troubleshooting Cooling ProblemsTroubleshooting Cooling Fans Reseat the memory modules in their sockets Close the system Troubleshooting An SD CardTroubleshooting a Storage Controller Troubleshooting a Hard DriveTroubleshooting Expansion Cards Troubleshooting Processors Page Running The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics Least one event description is recorded System Diagnostic ControlsJumper Setting Description System Board Jumper SettingsConnector Description System Board ConnectorsJCOM1 Disabling a Forgotten Password Connectors Back Expansion slots using riser cardConfiguration High Capacity Configuration DrivesInternal Connectors High CapacityExpanded Operating Temperature FrontMaximum Vibration Environmental TemperatureTemperature Continuous Operation Relative HumidityGaseous Contamination EnvironmentalOperating Altitude De-rating Particulate ContaminationSystem Error Messages BAT0002 Message ASR0001 MessageASR0002 Message ASR0003 MessageCPU0023 Message CPU0001 MessageCPU0005 Message CPU0010 MessageCPU0703 Message CPU0701 Message CPU number protocol error detected DetailsException is external to the processor CPU0702 MessageFAN0001 Message Action Reinstall or reconnect the hardware HWC2003 MessageFAN0000 Message Details Fan operating speed is out of range ActionMEM0702 Message MEM0001 MessageMEM0007 Message MEM0701 MessagePCI1308 Message MEM8000 MessagePCI1302 Message PCI1304 MessagePSU0001 Message Power supply number failed Action Reinstall the devicePDR0001 Message Fault detected on drive number Details ConfigurationsPSU0016 Message PSU0002 MessagePSU0003 Message PSU0006 MessagePSU0036 Message PSU0033 MessagePSU0034 Message PSU0035 MessageSystem power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change Configuration and power consumptionRFM2002 Message RFM1014 MessageRFM1201 Message RFM2001 MessageIssues persists, contact support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Power. If problem persists call supportTMP0121 Message TMP0119 MessageFailed FailuresAlert Messages Diagnostic Messages102 Documentation Feedback Locating Your System Service TagContacting Dell
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DL4000 specifications

The Dell DL4000 is an innovative and robust data protection solution designed to meet the storage and backup needs of modern businesses. This appliance, part of Dell's Data Domain family, provides reliable data backup, recovery, and archiving, enhancing efficiency in managing critical business data.

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In conclusion, the Dell DL4000 offers a comprehensive data protection solution that combines advanced technologies with user-centric design. Its deduplication capabilities, scalability, high performance, security features, and ease of use make it an ideal choice for businesses looking to enhance their data backup and recovery strategies. Organizations investing in the DL4000 can be confident that they are adopting a powerful tool to safeguard their valuable data assets.