Dell DL4000 owner manual Troubleshooting a Wet System, Troubleshooting a Damaged System

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Troubleshooting A Wet System

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2.Open the system.

3.Disassemble components from the system:

Hard drives

Hard-drive backplane

USB memory key

Cooling shroud

Expansion-card risers (if present)

Expansion cards

Power supply(s)

Cooling-fan assembly (if present)

Cooling fans

Processor(s) and heat sink(s)

Memory modules

4.Let the system dry thoroughly for at least 24 hours.

5.Reinstall the components you removed in step 3.

6.Close the system.

7.Turn on the system and attached peripherals.

If the system does not start properly, see Getting Help.

8.If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed.

9.Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see Getting Help.

Troubleshooting A Damaged System

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2.Open the system.

3.Ensure that the following components are properly installed:

Cooling shroud

Expansion-card risers (if present)

Expansion cards

Power supply(s)

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Contents Regulatory Model E16S Series Regulatory Type E16S001 Dell Inc Contents Installing The Cooling Shroud Using System Diagnostics Troubleshooting Your SystemJumpers And Connectors Technical Specifications System MessagesGetting Help Indicator, Button, or Icon Description Connector Front-Panel Features And IndicatorsDiagnostic Indicators Electrical indicator ConditionCorrective Action Error occurs Hard-Drive Indicator PatternsDrive-Status Condition Indicator Pattern RAID Only Amber if a memorySeconds Back-Panel Features And IndicatorsNIC Indicator Codes Power Indicator CodesGreen Link indicator is Other Information You May Need Getting Started Guide Manuals Users GuideGuide Release Notes Page Entering System Setup Responding To Error Messages System Setup OptionsUsing The System Setup Navigation Keys System Setup Main ScreenSystem Information Screen Memory Settings ScreenProcessor Settings Screen Boot Settings Screen Sata Settings ScreenIntegrated Devices Screen Serial Communications Screen System Profile Settings ScreenSystem Security Screen Miscellaneous Settings System And Setup Password Features Assigning a System And/Or Setup PasswordSet to Enabled Using Your System Password To Secure Your System Operating With a Setup Password Enabled IDRAC Settings UtilityEntering The iDRAC Settings Utility Embedded System ManagementRecommended Tools Front Bezel OptionalRemoving The Front Bezel Installing The Front Bezel Opening And Closing The SystemOpening The System Closing The System Inside The SystemRemoving The Cooling Shroud Cooling ShroudSystem Memory Installing The Cooling ShroudChannel 0 slots A1, A5, and A9 ProcessorMode-Specific Guidelines Memory ConfigurationRemoving Memory Modules Number Dimm Rank Dimm Slot PopulationMemory module/memory-module blank Time Installing Memory ModulesHard Drives Installing The Memory ModuleRemoving a Hot-Swap Hard Drive Installing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive Carrier Cooling FansRemoving a Cooling Fan Installing a Cooling Fan Expansion Card Installation GuidelinesExpansion Cards And Expansion-Card Risers Riser PCIe Slot Removing An Expansion CardHeight Length Link Width Slot Width Card Priority Card Type Slot Priority Max AllowedRemoving and Installing the Expansion Card Installing An Expansion CardRemoving Expansion-Card Risers Removing and Installing the Expansion Card RiserSD vFlash Card Installing Expansion-Card RisersInternal Dual SD Module Replacing An SD vFlash CardRemoving The Internal Dual SD Module Removing and Installing the Internal Dual SD Module Installing The Internal Dual SD ModuleInternal SD Card Installing An Internal SD CardIntegrated Storage Controller Card Removing An Internal SD CardRemoving The Integrated Storage Controller Installing The Integrated Storage Controller Network Daughter CardRemoving The Network Daughter Card Processors Installing The Network Daughter CardRemoving a Processor Removing and Installing the Heat Sink Close-lock symbol Removing and Installing a Processor Installing a ProcessorYour system supports two 750 W power supplies Power SuppliesRemoving An AC Power Supply Hot Spare FeatureSystem Battery Installing An AC Power SupplyReplacing The System Battery Removing the System Battery Cover Removing The Hard-Drive Backplane Hard-Drive BackplaneBackplane signal cable SD card socket Cabling Diagram-2.5 Inch Systems Installing The Hard-Drive BackplaneRemoving The Control Panel Control Panel AssemblyRemoving and Installing the Control Panel Installing The Control PanelRemoving The System Board System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting External Connections Troubleshooting The Video SubsystemTroubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Serial I/O DeviceTroubleshooting a Damaged System Troubleshooting a Wet SystemTroubleshooting Power Supplies Troubleshooting The System BatteryTroubleshooting Cooling Problems Troubleshooting Cooling FansTroubleshooting System Memory Reseat the memory modules in their sockets Close the system Troubleshooting An SD CardTroubleshooting a Storage Controller Troubleshooting a Hard DriveTroubleshooting Expansion Cards Troubleshooting Processors Page Dell Online Diagnostics Dell Embedded System Diagnostics When To Use The Embedded System DiagnosticsRunning The Embedded System Diagnostics Least one event description is recorded System Diagnostic ControlsJumper Setting Description System Board Jumper SettingsConnector Description System Board ConnectorsJCOM1 Disabling a Forgotten Password Configuration High Capacity Expansion slots using riser cardConfiguration Drives Connectors BackExpanded Operating Temperature Connectors High CapacityFront InternalTemperature Continuous Operation Environmental TemperatureRelative Humidity Maximum VibrationOperating Altitude De-rating EnvironmentalParticulate Contamination Gaseous ContaminationSystem Error Messages ASR0002 Message ASR0001 MessageASR0003 Message BAT0002 MessageCPU0005 Message CPU0001 MessageCPU0010 Message CPU0023 MessageException is external to the processor CPU0701 Message CPU number protocol error detected DetailsCPU0702 Message CPU0703 MessageFAN0000 Message Action Reinstall or reconnect the hardware HWC2003 MessageDetails Fan operating speed is out of range Action FAN0001 MessageMEM0007 Message MEM0001 MessageMEM0701 Message MEM0702 MessagePCI1302 Message MEM8000 MessagePCI1304 Message PCI1308 MessagePDR0001 Message Fault detected on drive number Details Reinstall the deviceConfigurations PSU0001 Message Power supply number failed ActionPSU0003 Message PSU0002 MessagePSU0006 Message PSU0016 MessagePSU0034 Message PSU0033 MessagePSU0035 Message PSU0036 MessageSystem power inventory change PSU1201 Message Power supply redundancy is lost DetailsConfiguration and power consumption System power consumptionRFM1201 Message RFM1014 MessageRFM2001 Message RFM2002 MessageAppear if the user disabled event logging SEL0006 Message All event logging is disabled DetailsPower. If problem persists call support Issues persists, contact supportFailed TMP0119 MessageFailures TMP0121 MessageAlert Messages Diagnostic Messages102 Locating Your System Service Tag Contacting DellDocumentation Feedback
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DL4000 specifications

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