Dell DL4000 owner manual Troubleshooting The System Battery, Troubleshooting Power Supplies

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Cooling-fan assembly (if present)

Cooling fans

Processor(s) and heat sink(s)

Memory modules

Hard-drive carriers

Hard-drive backplane

4.Ensure that all cables are properly connected.

5.Close the system.

6.Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see Getting Help.

Troubleshooting The System Battery

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

1.Re-enter the time and date in the System Setup.

2.Turn off the system and disconnect it from the electrical outlet for at least one hour.

3.Reconnect the system to the electrical outlet and turn on the system.

4.Enter the System Setup.

If the date and time are not correct in the System Setup, check the SEL for system battery messages.

If the problem is not resolved, see Getting Help.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup, the problem may be caused by software rather than by a defective battery.

Troubleshooting Power Supplies

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Reseat the power supply by removing and reinstalling it.

NOTE: After installing a power supply, allow several seconds for the system to recognize the power supply and to determine if it is working properly.

2.If the problem persists, see Getting Help.

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Contents Regulatory Model E16S Series Regulatory Type E16S001 Dell Inc Contents Installing The Cooling Shroud Troubleshooting Your System Using System DiagnosticsTechnical Specifications System Messages Jumpers And ConnectorsGetting Help Front-Panel Features And Indicators Indicator, Button, or Icon Description ConnectorElectrical indicator Condition Diagnostic IndicatorsCorrective Action Drive-Status Condition Indicator Pattern RAID Only Hard-Drive Indicator PatternsError occurs Amber if a memoryBack-Panel Features And Indicators SecondsPower Indicator Codes NIC Indicator CodesGreen Link indicator is Other Information You May Need Guide Manuals Users Guide Getting StartedGuide Release Notes Page Entering System Setup Using The System Setup Navigation Keys System Setup OptionsResponding To Error Messages System Setup Main ScreenMemory Settings Screen System Information ScreenProcessor Settings Screen Sata Settings Screen Boot Settings ScreenIntegrated Devices Screen System Profile Settings Screen Serial Communications ScreenSystem Security Screen Miscellaneous Settings Assigning a System And/Or Setup Password System And Setup Password FeaturesSet to Enabled Using Your System Password To Secure Your System Entering The iDRAC Settings Utility IDRAC Settings UtilityOperating With a Setup Password Enabled Embedded System ManagementFront Bezel Optional Recommended ToolsRemoving The Front Bezel Opening And Closing The System Installing The Front BezelOpening The System Inside The System Closing The SystemCooling Shroud Removing The Cooling ShroudInstalling The Cooling Shroud System MemoryProcessor Channel 0 slots A1, A5, and A9Removing Memory Modules Memory ConfigurationMode-Specific Guidelines Number Dimm Rank Dimm Slot PopulationMemory module/memory-module blank Installing Memory Modules TimeInstalling The Memory Module Hard DrivesInstalling a Hot-Swap Hard Drive Removing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Cooling Fans Installing a Hard Drive Into a Hard-Drive CarrierRemoving a Cooling Fan Expansion Card Installation Guidelines Installing a Cooling FanExpansion Cards And Expansion-Card Risers Height Length Link Width Slot Width Removing An Expansion CardRiser PCIe Slot Card Priority Card Type Slot Priority Max AllowedInstalling An Expansion Card Removing and Installing the Expansion CardRemoving and Installing the Expansion Card Riser Removing Expansion-Card RisersInstalling Expansion-Card Risers SD vFlash CardReplacing An SD vFlash Card Internal Dual SD ModuleRemoving The Internal Dual SD Module Installing The Internal Dual SD Module Removing and Installing the Internal Dual SD ModuleIntegrated Storage Controller Card Installing An Internal SD CardInternal SD Card Removing An Internal SD CardRemoving The Integrated Storage Controller Network Daughter Card Installing The Integrated Storage ControllerRemoving The Network Daughter Card Installing The Network Daughter Card ProcessorsRemoving a Processor Removing and Installing the Heat Sink Close-lock symbol Installing a Processor Removing and Installing a ProcessorPower Supplies Your system supports two 750 W power suppliesHot Spare Feature Removing An AC Power SupplyInstalling An AC Power Supply System BatteryReplacing The System Battery Removing the System Battery Cover Hard-Drive Backplane Removing The Hard-Drive BackplaneBackplane signal cable SD card socket Installing The Hard-Drive Backplane Cabling Diagram-2.5 Inch SystemsControl Panel Assembly Removing The Control PanelInstalling The Control Panel Removing and Installing the Control PanelSystem Board Removing The System BoardSystem board System-board holder Release pin Installing The System Board Troubleshooting The Video Subsystem Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System Troubleshooting a Damaged SystemTroubleshooting The System Battery Troubleshooting Power SuppliesTroubleshooting Cooling Fans Troubleshooting Cooling ProblemsTroubleshooting System Memory Troubleshooting An SD Card Reseat the memory modules in their sockets Close the systemTroubleshooting a Hard Drive Troubleshooting a Storage ControllerTroubleshooting Expansion Cards Troubleshooting Processors Page When To Use The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsRunning The Embedded System Diagnostics System Diagnostic Controls Least one event description is recordedSystem Board Jumper Settings Jumper Setting DescriptionSystem Board Connectors Connector DescriptionJCOM1 Disabling a Forgotten Password Configuration Drives Expansion slots using riser cardConfiguration High Capacity Connectors BackFront Connectors High CapacityExpanded Operating Temperature InternalRelative Humidity Environmental TemperatureTemperature Continuous Operation Maximum VibrationParticulate Contamination EnvironmentalOperating Altitude De-rating Gaseous ContaminationSystem Error Messages ASR0003 Message ASR0001 MessageASR0002 Message BAT0002 MessageCPU0010 Message CPU0001 MessageCPU0005 Message CPU0023 MessageCPU0702 Message CPU0701 Message CPU number protocol error detected DetailsException is external to the processor CPU0703 MessageDetails Fan operating speed is out of range Action Action Reinstall or reconnect the hardware HWC2003 MessageFAN0000 Message FAN0001 MessageMEM0701 Message MEM0001 MessageMEM0007 Message MEM0702 MessagePCI1304 Message MEM8000 MessagePCI1302 Message PCI1308 MessageConfigurations Reinstall the devicePDR0001 Message Fault detected on drive number Details PSU0001 Message Power supply number failed ActionPSU0006 Message PSU0002 MessagePSU0003 Message PSU0016 MessagePSU0035 Message PSU0033 MessagePSU0034 Message PSU0036 MessageConfiguration and power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change System power consumptionRFM2001 Message RFM1014 MessageRFM1201 Message RFM2002 MessagePower. If problem persists call support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Issues persists, contact supportFailures TMP0119 MessageFailed TMP0121 MessageDiagnostic Messages Alert Messages102 Contacting Dell Locating Your System Service TagDocumentation Feedback
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DL4000 specifications

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