American Power Conversion 480kW 400V manual Troubleshooting, Problem Possible Cause Solution

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External Connection

AP9604S[R]	APC Silcon Triple Chassis	90

AP9606	Web/SNMP Management Card	110

AP9607	Interface Expander	45

AP9608	Out-of-Band Management Card	35
	(Call-UPS II)

AP9612	Environmental Monitoring Card (Measure-UPSII)	60

AP9825i	Isolated Extension Cable	50

AP9830	Remote Power-Off Device	35

4.7.5 Troubleshooting

The following table shows the solution to common problems with the operation of the Triple Chassis

	Problem	Possible Cause	Solution

		The chassis is not	See “Powering the APC Silcon Triple
	Status LED is off	receiving adequate	Chassis”, and verify that you are not
		power.	exceeding current requirements.

			Configure the Silcon Triple Chassis.
			See the APC Silcon Management
	Status LED is flashing	The chassis has not been	Quick Start Guide provided with your
	quickly	configured.	chassis or the Web/SNMP
			Management Card Installation Guide
			on the CD for more information.

		The chassis is not	Verify that the supplied UPS cable is
	Status LED is flashing	The chassis is not	properly connected to the Triple
	Status LED is flashing	communicating with the	properly connected to the Triple
	slowly	communicating with the	Chassis and to a communications
	slowly	UPS.	Chassis and to a communications
		UPS.	port on the UPS.
			port on the UPS.

	Attached management	The management	You may be able to upgrade the
	peripheral cannot identify	peripheral firmware does	firmware of the management
	UPS model or nominal	not support 3-phase	peripheral. Call APC Customer
	output voltage.	UPSs.	Support.

4.7.5.1 If Problems Persist

For problems not covered in the troubleshooting chart or for persistent problems, follow this procedure:

1)Note the serial number and date of purchase of the APC Silcon Triple Chassis. Contact APC Customer Support at the phone number or address that is listed in this manual.

2)Be prepared to provide a description of the problem. A technician will help solve the problem over the phone, if possible, or will give you a return material authorization (RMA) number.

3)If the APC Silcon Triple Chassis is under warranty, repairs are free of charge. If the warranty has expired, there will be a nominal charge for repair.

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Installation Guide APC Silcon 480kW 400V UPS

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Contents 480kW 400V UPS Installation Guide Thank You Installation Guide APC Silcon 480kW 400V UPSSafety Symbols used in this manual Tools IntroductionIntroduction Tools and EquipmentUnpacking UnpackingHeight mm Width mm Depth mm 480kW 1800 1900 InstallationInstallation Requirements on Site2 1600mm Cabinet for 480kW Isolation Transformer Footprint1 1900mm Cabinet for 480kW UPS Right side view Connecting the UPSExternal Connection External ConnectionSystem Integration Interface External Connection Connections X005 Output Relays Terminal Blocks X003/X004 Anxiliary ContactsParallel Board Parallel BoardExternal Control Cables Power CablesRelays Relay BoardRelay Board/Relay Functions Relay Number Message Alarm-trigging EventsSee .2 System configuration Communication Interface Board Connecting of APC Silcon Tripel Chassis Monitoring Port Safety WarningsAPC Silcon Triple Chassis Product DescriptionIf the LED is… Then the Silcon Triple Chassis… Optional Power InputInstalling Management Peripherals LEDsDaisy-chaining the APC Silcon Triple Chassis Installing Management Peripheral CardsOrder of Management Peripheral Cards Management Peripheral Priority Position CardManagement Peripheral Draw mA If Problems Persist TroubleshootingProblem Possible Cause Solution Product Specifications Monitoring Port Pin Assignments External Connection Specification Power, Physical, and Environmental SpecificationsImportant Safety Instructions APC Silcon Battery CabinetsSilcon Battery Breaker Box/Fuse-boxInstallation of Batteries Battery Breaker Box Circuit Ampere Connection Max Dimensions Weight Rating CableAPC Battery Breaker Box Connection Diagram 120-480kW HxWxD mmExternal Connection Parameters Parameter Setting CommentsProgramming Parameters Programming ParametersProgramming Keys Programming Example Switch to Bypass Operation System ConfigurationSystem Configuration Parameters password protected Programming Example Change Charge Voltage to Programming Parameters Programming Parameters for Advanced Parallel Operation Description of SettingsProgramming example Battery MonitorProgramming Parameters Service Bypass Panel for Single Operation Options/AccessoriesOptions/Accessories Options/Accessories Lamp indication On Service Bypass PanelAction Display showsLamp indication On Servive Bypass Panel Switching from External Bypass to Normal UPS OperationService Bypass Panel for Parallel Redundant Operation Two Parallel Systems with Service Bypass Panel Options/Accessories Options/Accessories Action H002a Lamp indication On Service Bypass Panel Following can be carried out on any UPS Switching Back to Normal Parallel/Redundant Operation Isolating One UPS for Service/MaintenanceIntersystem Synchronization Unit ISU Intersystem Synchronization UnitIntersystem Synchronization Unit System ISU System Standard Short-haul RS232 Modem Async Remote DisplayExtension of Remote Display Communication Distance Pin Connections for cable from host to ME800A-R2 Host Connections Without ConverterHost DTE Remote Display DTE Connections With ConverterRemote Display Cables Remote Display Power SupplyRemote Display Use Communication FaultRemote Display Setting Alarms540kVA 480kW 1800 1400 2550 Height Width Depth WeightIsolation Transformer IsolationExample of Transformer Configuration Yyno 1000 200 Connecting Isolation TransformerExternal External PE 540kWOptions/Accessories Options/Accessories Options/Accessories Options/Accessories Options/Accessories Options/Accessories Dimensions / Weight System SpecificationsSystem Specifications Technical DataAPC Silcon Series Limited Factory Warranty WarrantyWarranty Appendix Installation Planning DataAppendix Appendix APC Denmark How to Contact APCHow to Contact APC APC Corporate