AMT Datasouth 4500 Series manual Media Feed Fault Print or CANCEL?

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Troubleshooting Guide

Media Feed Fault

PRINT or CANCEL?

The printer cannot resolve the relationship between the detected media size (the space between gaps) and the programmed size. One of the following conditions has occurred to cause this message.

1.If the label is behind the contact point between the platen and the printhead, the label will not feed. Raise the printhead bracket and

reposition the label so that it extends beyond the front of the printer. Press

ENTER

the PRINT key to print the label.

2.Inspect the inside label guide block to verify an obstruction or dust is not interfering with sensor operation.

3.The Label Length specified via the Operator Panel off-line menu may not

correspond to the length the printer detected. Press the CANCEL key and enter the off-line menu to verify this parameter value (see the Media Settings section for assistance).

4.The Label Gap specified via the Operator Panel off-line menu may not

correspond to the gap the printer detected. Press the CANCEL key and enter the off-line menu to verify this parameter value (see the Media Settings section for assistance).

5.The incorrect label media for the application has been loaded into the

printer. Press the CANCEL key and verify the correct media is loaded.

5.The media sensor’s sensitivity is incorrectly adjusted. See Adjusting Sensor Sensitivity in this section.

6.If printing a new or modified PAL label file, the /PageSize setpagedevice command may have an incorrect setting or the /_InterPage setpagedevice command may have an incorrect setting.

7.The media sensor system requires repair or replacement. Contact qualified service personnel.

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Contents CodeWriter 4500 Series Operator’s Manual Page Warnung Warnung Adventercia Hardware Warranty Extended MaintenanceDatasouth CodeWriter 4500 Disclaimer of Warranties SoftwareDatasouth Table of Contents Contents Table of Figures CodeWriter 4500 Series Models IntroductionCodeWriter 4505 Front/Side View External Media Feed Slot Operator Panel Document Exit Tear BarCodeWriter 4500 Series Features Media Compatibility FeaturesGuide to the Operator’s Manual This Page Intentionally Blank Equipment Checklist Unpacking and Power UpQuick Start Guide Applying Power to the Printer Loading and Feeding Label Roll Media LoadingRibbon Take-Up Ribbon Supply Roll Ribbon Guide Bar Loading and Feeding the RibbonCodeWriter 4500 Series Operator Panel Operator Panel Media SettingsSet Label Parameters Without saving. Press the saving the changes Printer Model Print Speed 4505 100% 4505+ 4510 50% Set Print ParametersPrinting Test Labels Feature/Settings LabelPrint Test Label Quick Start CD Connecting the PrinterRunning the Quick Start CD Connecting the Cable Connecting to a Personal ComputerData Communications CableSettings Control Panel Configuring the Personal ComputerPort Settings Value Bits per second Mode COMx9600,n,8,1Sending Data to the Printer Mode COMx9600,n,8,1 where x = the COM port numberType File.pal COMx Cable Examples Serial Port SpecificationsSeries Printer DCE Modem DB25 Connector Hardware Flow Control Flow ControlDSR Xon/Xoff Flow ControlSetting the Baud Rate Operator Panel Settings for Data CommunicationsSetting the Flow Control Method Setting RTS PolaritySetting the Parity Setting the DTR PolaritySetting the Data Bits Setting the Stop BitsThis Page Intentionally Blank Setting the Document Dimensions Media SettingsDie-Cut Labels Notch or Hole Label Black Bar LabelsEnter to save new defaults. Press Programming the Label DimensionsPressing the settings Programming the Print Method Setting the Printing MethodPrint Speed and Darkness Setting the Print ParametersSpeed Darkness Setting Print Speed and DarknessAdjusting Print Position Forward Distance Presentation DistanceBar Code Orientation Bar Code QualityPicket Fence Horizontal Bar Code Ladder Vertical Bar Code Bar Code Print Settings This Page Intentionally Blank Display and Panel Keys Operator Panel ReferenceOff-line Menu Reference Parameter Values Description Print Speed % Accessing this parameterPrinting Speed as a 80% 100% Percentage of the printer’sLabel Parameters Config System Params Settings LabelFirmware Part No Firmware part number Revision are displayedConfiguration Default Parameter ValuesPrint Parameters System ParametersOff-Line Menu Map Removing the Ribbon Take-up Roll MaintenancePaper Path Cleaning Printhead CleaningHeater Line Location Response to Display Messages Troubleshooting GuideRemove Ribbon Print or CANCEL? Media Feed Fault Print or CANCEL? Halt First Part of Label Content is Missing Print Quality IssuesSides or Top of Label Content is Missing Ribbon Wrinkling Causing Poor PrintMissing Dots in Label PC Reports Write Fault Error Writing to Device COMx Data Communications IssuesHost System Does Not Report Errors, But Nothing Prints Controlling Hex Dump Mode Hex Dump ModeAdjusting the Gap Sensor Sensitivity Adjusting Sensor SensitivityPrinter is Displaying Media Feed Fault Message Adjusting the Black Bar Sensor Sensitivity Press the Pause key. This takes you to the off-line menu Adjusting the Ribbon Sensor Sensitivity Printer Displays Ribbon Out Message in Thermal Transfer Mode Verifying the Sensor Operation Key until the Enter to Select Diagnostics is displayedThis Page Intentionally Blank Printer Application Language PAL Applications OverviewLabel Genesis Fonts PAL Fonts and Bar CodesBar Code Bar CodesEAN-13 EAN13 Codabar Postnet Maxicode MSI Plessy Establishing the Development Environment PAL Quick StartPAL will display the line as it Function Keystroke Hex ValueHas been typed so far Undo Ctrl/ULabel Tutorial Hello World Label OutputPAL Command SequencePAL Coordinate System Printing a Line Applications Overview Label Output World!Hello Hello World PAL Command SequencePrinting a Bar Code Label Output WorldApplications Guide Power Input and Output SpecificationsEnvironmental PhysicalSerial Communications MediaPrinting ProcessingHigh Speed Firmware Update Download Mode Advanced FeaturesAuto-Baud Firmware Update Download Mode Flash Memory ManagementRelease Identification Message Pause PAL Application Bootstrap BypassKey until Enter to Select Expert Settings is displayed Setting Contrast and PreheatEnter to save new defaults . Press Print Darkness ControlAdvanced Features