AMT Datasouth 4500 Series Adjusting Sensor Sensitivity, Adjusting the Gap Sensor Sensitivity

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Troubleshooting Guide

Adjusting Sensor Sensitivity

The Operator Panel off-line menu includes a feature to adjust the sensor sensitivity. The default sensor sensitivity settings will detect the majority of media types. This procedure is only applicable to situations where the printer is unable to properly detect a ribbon or label stock. The following information is grouped according to the sensor system being used, Gap, Black Bar, and Ribbon.

Adjusting the Gap Sensor Sensitivity

The printer uses the Gap Sensor system to detect the gap between die-cut labels. Setting the Label Gap parameter to a value to greater than or equal to

0.02inches causes the printer to use this method. Verify that the Label Gap is set to this value prior to continuing with this procedure (see Media Settings section, Programming the Label Dimensions). Follow the procedure based on the type of problem reported by the printer.

Printer is Displaying “Media Out” Message

The printer displays this message when the Gap Sensor sensitivity level is greater than required. The Gap Sensor is receiving light passing through the label stock, indicating a label with some translucent qualities. Resolving this issue involves lowering the Gap Sensor Sensitivity to a level that will allow the sensor to only detect the gaps between labels.

ONLINE

1.	Press the PAUSE key. This takes you to the off-line menu.
		MENU
2.	When Interface Status Off-Lineis displayed, press the	key. This
	will take you the to the Print Parameters menu.

Press the

3.Press the

4.Press the

ITEM

FEED

CANCEL

ONLINE

PAUSE

key until the Gap Sense parameter displayed.

key to lower the value by 10%.

key. The display will read ENTER to save new defaults.

ENTER

Press the

5. Press the

PRINT

ONLINE

PAUSE

ITEM

key to save these values.

key. This will take the printer off-line.

6.Press the FEED key. If the label feeds correctly repeat the procedure one additional time to lower the value by an additional 10%. If however, the

Media Out message still occurs, press the CANCEL key and repeat the procedure again.

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Contents CodeWriter 4500 Series Operator’s Manual Page Warnung Warnung Adventercia Software Extended MaintenanceHardware Warranty Datasouth CodeWriter 4500 Disclaimer of WarrantiesDatasouth Table of Contents Contents Table of Figures CodeWriter 4500 Series Models IntroductionCodeWriter 4505 Front/Side View External Media Feed Slot Operator Panel Document Exit Tear BarCodeWriter 4500 Series Features Media Compatibility FeaturesGuide to the Operator’s Manual This Page Intentionally Blank Equipment Checklist Unpacking and Power UpQuick Start Guide Applying Power to the Printer Loading and Feeding Label Roll Media LoadingRibbon Take-Up Ribbon Supply Roll Ribbon Guide Bar Loading and Feeding the RibbonCodeWriter 4500 Series Operator Panel Operator Panel Media SettingsSet Label Parameters Without saving. Press the saving the changes Printer Model Print Speed 4505 100% 4505+ 4510 50% Set Print ParametersPrinting Test Labels Feature/Settings LabelPrint Test Label Quick Start CD Connecting the PrinterRunning the Quick Start CD Cable Connecting to a Personal ComputerConnecting the Cable Data CommunicationsMode COMx9600,n,8,1 Configuring the Personal ComputerSettings Control Panel Port Settings Value Bits per secondSending Data to the Printer Mode COMx9600,n,8,1 where x = the COM port numberType File.pal COMx Cable Examples Serial Port SpecificationsSeries Printer DCE Modem DB25 Connector Hardware Flow Control Flow ControlDSR Xon/Xoff Flow ControlSetting RTS Polarity Operator Panel Settings for Data CommunicationsSetting the Baud Rate Setting the Flow Control MethodSetting the Stop Bits Setting the DTR PolaritySetting the Parity Setting the Data BitsThis Page Intentionally Blank Setting the Document Dimensions Media SettingsDie-Cut Labels Notch or Hole Label Black Bar LabelsEnter to save new defaults. Press Programming the Label DimensionsPressing the settings Programming the Print Method Setting the Printing MethodPrint Speed and Darkness Setting the Print ParametersSpeed Darkness Setting Print Speed and DarknessAdjusting Print Position Forward Distance Presentation DistanceBar Code Orientation Bar Code QualityPicket Fence Horizontal Bar Code Ladder Vertical Bar Code Bar Code Print Settings This Page Intentionally Blank Display and Panel Keys Operator Panel ReferenceOff-line Menu Reference 80% 100% Percentage of the printer’s Accessing this parameterParameter Values Description Print Speed % Printing Speed as aLabel Parameters Config Revision are displayed Settings LabelSystem Params Firmware Part No Firmware part numberSystem Parameters Default Parameter ValuesConfiguration Print ParametersOff-Line Menu Map Removing the Ribbon Take-up Roll MaintenancePaper Path Cleaning Printhead CleaningHeater Line Location Response to Display Messages Troubleshooting GuideRemove Ribbon Print or CANCEL? Media Feed Fault Print or CANCEL? Halt Ribbon Wrinkling Causing Poor Print Print Quality IssuesFirst Part of Label Content is Missing Sides or Top of Label Content is MissingMissing Dots in Label PC Reports Write Fault Error Writing to Device COMx Data Communications IssuesHost System Does Not Report Errors, But Nothing Prints Controlling Hex Dump Mode Hex Dump ModeAdjusting the Gap Sensor Sensitivity Adjusting Sensor SensitivityPrinter is Displaying Media Feed Fault Message Adjusting the Black Bar Sensor Sensitivity Press the Pause key. This takes you to the off-line menu Adjusting the Ribbon Sensor Sensitivity Printer Displays Ribbon Out Message in Thermal Transfer Mode Verifying the Sensor Operation Key until the Enter to Select Diagnostics is displayedThis Page Intentionally Blank Printer Application Language PAL Applications OverviewLabel Genesis Fonts PAL Fonts and Bar CodesBar Code Bar CodesEAN-13 EAN13 Codabar Postnet Maxicode MSI Plessy Establishing the Development Environment PAL Quick StartUndo Ctrl/U Function Keystroke Hex ValuePAL will display the line as it Has been typed so farLabel Tutorial Hello World Label OutputPAL Command SequencePAL Coordinate System Printing a Line Applications Overview Label Output World!Hello Hello World PAL Command SequencePrinting a Bar Code Label Output WorldApplications Guide Physical SpecificationsPower Input and Output EnvironmentalProcessing MediaSerial Communications PrintingFlash Memory Management Advanced FeaturesHigh Speed Firmware Update Download Mode Auto-Baud Firmware Update Download ModeRelease Identification Message Pause PAL Application Bootstrap BypassPrint Darkness Control Setting Contrast and PreheatKey until Enter to Select Expert Settings is displayed Enter to save new defaults . PressAdvanced Features