

 Before calling service personal
Check the following points before asking for support service. Refer also to “Trouble indications”. 62![]()
CONTENTS  | 68  | 
Symptom | Cause | Correction | Page  | ||
The power does not come on.  | • The power cord is disconnected.  | Firmly plug in the power cord.  | 
  | 19  | 
  | 
  | • The lamp cover is not attached correctly.  | Attach the cover correctly.  | 
  | 67  | 
  | 
The power turns off while  | • The ambient temperature of the projection room is too high.  | Lower the ambient temperature of the projection room,  | 
  | 62  | 
  | 
using the projector.  | 
  | and turn the power on.  | 
  | 
  | 
  | 
No image appears.  | • The lens cover is on.  | Take off the lens cover.  | 
  | 19  | 
  | 
  | • The wrong input is selected.  | Select the input source correctly.  | 
  | 30  | 
  | 
  | • The muting mode is on.  | Press MUTE to restore the picture.  | 
  | 37  | 
  | 
  | • The “Brightness” adjustment is at its darkest.  | Make the “Brightness” adjustment.  | 
  | 45  | 
  | 
  | • The source is not correctly connected to the projector.  | Connect the source correctly to the projector.  | 22  | -  | 25  | 
No sound is heard.  | • The wrong input is selected.  | Select the input source correctly.  | 
  | 30  | 
  | 
  | • The muting mode is on.  | Press MUTE to restore the sound.  | 
  | 37  | 
  | 
  | • The sound volume is at it’s minimum.  | Adjust the sound volume.  | 
  | 32  | 
  | 
  | • The source is not correctly connected to the projector.  | Connect the source correctly to the projector.  | 22  | -  | 25  | 
Desired input source cannot  | • Input is not set so that it can be selected with the INPUT button. By  | Set from the menu screen so that the source can be  | 
  | 45  | 
  | 
be selected by the INPUT  | default, only the Analog RGB(1) and Video input modes can be  | selected with the INPUT button.  | 
  | 30  | 
  | 
button.  | selected.  | 
  | 
  | 
  | 
  | 
Analog RGB(1) input or Y/PB/  | • The COMPUTER IN 1 connector's input setting is wrong.  | On the menu screen, set for the proper input signal type.  | 
  | 45  | 
  | 
PR input colors are not right.  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
Analog RGB(2) input image  | • The COMPUTER IN 2 connector’s input setting is wrong.  | On the menu screen, set for the proper input signal type.  | 
  | 45  | 
  | 
does not appear.  | • The signal cable type is wrong.  | Use a proper signal cable.  | 
  | 23  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
Digital RGB input image does  | • The COMPUTER IN 2 connector’s input setting is wrong.  | At the menu screen, set for the proper input signal type.  | 
  | 45  | 
  | 
not appear.  | • The signal cable type is wrong.  | Use a proper signal cable.  | 
  | 23  | 
  | 
The image is blurred.  | • The lens is dirty.  | Clean the lens with a blower or lens cleaner, etc.  | 
  | 65  | 
  | 
Focusing is uneven.  | • The picture is out of focus.  | Focus the picture.  | 
  | 31  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | • The projection distance is not appropriate.  | Adjust the distance properly.  | 
  | 18  | 
  | 
  | • The projecting light is not hitting the screen squarely.  | Adjust the projecting direction so that the light hits the  | 
  | 18  | 
  | 
  | 
  | screen squarely.  | 
  | 
  | 
  | 
  | • The “Brightness”, “Contrast”, “Sharpness” or “Phase” adjustments  | Make the “Picture” adjustments.  | 
  | 45  | 
  | 
  | are not correct.  | 
  | 
  | 
  | 
  | 
The picture is dim.  | • The “Brightness” or “Contrast” adjustments are not correct.  | Make the “Picture” adjustments.  | 
  | 45  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | • The lamp life is ending.  | Replace the lamp.  | 
  | 66  | 
  | 
Others
Continued