Toshiba ES4, ES96R, ES80, IVP8, IES32 User Tutorial New User, Varied Sampling Rates, Voice Forms

Page 52

Features

User Tutorial (New User)

User Tutorial (New User)

System Availability: All systems

A first time user of Stratagy automatically hears a user-friendly tutorial upon logging in to his/her mailbox. The tutorial walks the user through the process of:

•Recording his/her name (if required)

•Recording a personal greeting for the mailbox

•Changing the security code

Once the Stratagy tutorial is completed successfully, the mailbox is ready for use.

Benefit(s)

The User Tutorial walks the new Stratagy user through the steps of customizing their mailbox, thereby reducing training time for new Stratagy users.

Varied Sampling Rates

System Availability: Stratagy ES

The system can be programmed to play different types of recordings at different “sampling rates.” In general, the higher the sampling rate, the more accurate the digital recording of the incoming sound, and the better the reproduction. However, using a high sampling rate means that more disk space is taken by a given recording.

Since companies wish to present the best possible “appearance” to their callers, and greetings usually represent only a small fraction of the system’s disk space, Stratagy ES is configured to record greetings at a higher sampling rate of 64Kbps (kilobits per second) than regular voice messages (32Kbps). The sampling rate for greetings and for voice message recordings can, however, be individually set by the System Administrator during system installation and configuration.

Note Stratagy Flash and IVP8 and do not support this feature. The IVP8 sampling rates are fixed at 64 kbps for system prompts and greetings, and 32 kbps for voice message recordings. The Stratagy Flash sampling rates are fixed at 24 kbps for system prompts, greetings and voice message recordings.

Voice Forms

System Availability: All systems

The system can be configured to prompt a caller with a series of questions and the voice responses concatenated and stored as a single message in the associated mailbox. Questions are recorded as greetings, either in that mailbox or in others. The “Q” token is used to implement this feature (for more details see Token Programming in the Stratagy Installation and Maintenance Manual or the Stratagy ES Installation and Maintenance Manual).

Benefit(s)

Voice Forms are an excellent way to collect information from a caller. Questions could be “What is your name?”, “What is your address?”, and “What is your phone number?” In response, a single message containing the responses are stored, e.g., “John Smith, 123 Apple Drive, Irvine, California 92718, (949) 555-1234.”

40

Stratagy General Description 01/03

Page 51 Page 53
Image 52
Page 51 Page 53
Contents General Description Stratagy Flash, IVP8 Stratagy iES32, ES4, ES80 ES96, ES96RStratagy General End User Information Toshiba America Information SYSTEMS, INC. Tais This Eula or Ratification of ANY Previous Consent Toshiba America Information Systems, Inc Page Contents Contents Iii Specifications Organization IntroductionConventions Related Documents/Media All Stratagy ProductsStratagy Flash, IVP8 Stratagy ESOverview Overview Stratagy Flash and IVP8 Stratagy FlashStratagy IVP8 Stratagy Flash, IVP8 System Software Stratagy iES32 Stratagy Enterprise Server ESStratagy ES4, ES80, ES96, and ES96R Stratagy ES4 Stratagy ES80Stratagy ES96 Stratagy ES96RStratagy ES4, ES80, ES96, ES96R Standard Components Stratagy ES’s base components are shown in TableVoice and Resource Boards Stratagy Activation Module SAMHigh-resolution Color Monitor Voice Boards Optional EquipmentStratagy ES/Windows NT Software Platform Configurations Diagnostic ProgramsStratagy ES System Software Configuration Wizard Stratagy ES Administration SoftwarePcANYWHERE Features Standard FeaturesStratagy ES Feature Groups Microsoft NetMeetingFeature/System Comparison Chart IES32 ES4, ES80 ES96, ES96ROverview Telephone System Integration Flash Overview Audiotex FeaturesAutomated Attendant AA Called Identification Automatic Message CopyCaller ID with Smdi Call Record with Strata CTX Caller Confirmation Prior to TransferringCall Record Over Strata Net Call Queuing Class of Service COSCall Screening Copy Mailbox Copy RangeDirectory Direct Transfer to Voice Mailbox from Strata CTXDistribution Lists Disk Space NotificationDo Not Disturb DND Fax Tone Detection Future DeliveryGuest User Mailboxes Independent Port GreetingsMailbox Function Lock Interactive Voice Response IVRMailbox Groups Mailbox Security Code Mailbox Personal GreetingMailbox Time Zone Assignment Message Continuous Delete Mailbox Number Varied/Fixed LengthMessage Continuous Playback Message Forwarding Message Date and TimeMessage Notification Message Pause During Recording Message Pause During PlaybackMessage Playback Control Message Reply Message PurgingMessage Retrieval Control Message Return Receipt Verification Message Speed ControlMessage Storage Personal FoldersMessage Volume Control Messages PrivateMessages Urgent Multiple System LanguagesNetworking Amis Networking VpimPaging Office Paging RelayRemote Administration ReportsShutdown Using the Telephone Dial Pad Single-digit MenusSoft Key Control of Voice Mail Soft Key Control Over Strata NetSystem Backup System Administrator’s MailboxStratagy ES4, ES80, ES96, ES96R Token Programming Language Toshiba Plug and PlayVaried Sampling Rates User Tutorial New UserVoice Forms Telephone System Integration In-band IntegrationToshiba Proprietary Integration TPI Smdi IntegrationFeatures Stratagy ES Feature Groups Enabling Feature GroupsFeature Group Software Stratagy Activation Module SAMFax Mail Fax ServerImmediate Retrieval Local Fax On Demand/Fax Back Fax BroadcastClient Fax Printer Driver Direct Fax MessageAutomatic Speech Recognition ASR ASR AA Feature GroupUnified Messaging with Fax Server Unified Messaging UM Microsoft Outlook IntegrationInternet Protocol Integration Integration DifferencesTTS/Email Configuration TTS/Email Feature GroupText-To-Speech TTS Interactive Voice Response IVR Stratagy Flash Specifications4Stratagy IVP8 Stratagy iES32 Stratagy ES4, ES80, ES96, and ES96RStratagy Flash, IVP8 Optional Equipment Stratagy ES Optional EquipmentOneac 400 UPS Environmental Specifications Index Resource boards, 11 SAM Serial port boards, 53 shutdown Index
Related manuals
Manual 156 pages 22.33 Kb Manual 148 pages 47.77 Kb Manual 60 pages 44.06 Kb

ES96R, IES32, IVP8, ES80, ES4 specifications

The Toshiba ES48, IES32, ES8, ES96R2, and IES16 are leading-edge products from Toshiba, known for their advanced engineering and innovative technologies. Each model is designed to cater to specific industrial requirements, making them versatile for a variety of applications.

The Toshiba ES48 is known for its robust performance in power generation and distribution. One of the key features of the ES48 is its advanced control systems that improve operational efficiency. It is designed to handle high loads and offers exceptional reliability, making it suitable for critical infrastructure. This model stands out for its modular design, which allows for scalability and easy upgrades as technology evolves.

The IES32, on the other hand, is engineered for industrial automation. It integrates seamless communication technologies, making it ideal for smart manufacturing environments. The highlight of the IES32 is its adaptability to various industry standards, which enables smoother integration into existing systems. Enhanced security features are also a significant aspect of this model, ensuring the protection of sensitive data against cyber threats.

Next is the Toshiba ES8, which focuses on energy efficiency. The ES8 is equipped with innovative power management systems that significantly reduce energy consumption while maintaining high performance levels. Additionally, it utilizes a sophisticated cooling technology that prolongs the life of the equipment and minimizes maintenance costs. Its user-friendly interface allows operators to easily adjust settings for optimal performance.

The ES96R2 is a powerhouse designed for high-performance computing applications. It boasts high processing speeds and exceptional graphics capabilities, making it perfect for data-intensive tasks. The ES96R2 also emphasizes thermal management and energy efficiency, reducing the overall carbon footprint of operations. With advanced virtualization technology, this model can operate multiple applications simultaneously without compromising performance.

Finally, the IES16 is designed for advanced connectivity solutions. It supports a wide range of communication protocols, allowing for integration into the Industrial Internet of Things (IIoT) framework. This model features redundant systems that enhance reliability and ensure continuous operation, even in adverse conditions. The IES16’s data analytics capabilities provide real-time insights into operations, empowering businesses to make informed decisions.

In summary, each Toshiba model—ES48, IES32, ES8, ES96R2, and IES16—showcases distinctive features and technologies that cater to diverse industrial needs, solidifying Toshiba's reputation as a leader in technology-driven solutions.
Top Page Image Contents