Toshiba IES32, ES4, ES96R, ES80, IVP8 manual Unified Messaging UM, Microsoft Outlook Integration

Stratagy ES Feature Groups

Unified Messaging (UM)

Unified Messaging (UM)

Stratagy ES provides UM as an optional feature group. UM enables users to retrieve their voice, fax and e-mail messages from within their e-mail client inbox screen.

To use UM with the Stratagy ES:

•The UM feature must be electronically activated by Toshiba using the SAM installed on the back of the Stratagy ES.

•The Unified Messaging Feature Group (SES-FG-UM). The UM Feature Group includes five free UM client seats.

•Additional UM client seats offered in increments of 25 or 50 (SES-UM-25-SEATS or SES- UM-50-SEATS). Each seat allows Unified Messaging privileges for one mailbox. These seats cannot be shared, which means each seat is permanently assigned to a mailbox. So if 25 users want UM privileges, 25 seats will be required.

•To include the fax features with the UM and gain complete UM functionality, the Fax Server Feature Group must be enabled on the system and the applicable supporting hardware installed.

•To support Toshiba’s Microsoft Outlook Integration solution for Unified Messaging, a custom outlook form designed by Toshiba must be installed on every client computer desiring Unified Messaging privileges. This software can be found on the Stratagy ES software CD-ROM that ships with each system.

Microsoft Outlook Integration

Stratagy ES has a proprietary integration designed to work with Microsoft Outlook®. With this proprietary integration, Stratagy ES voice and fax messages are displayed along with e-mail messages in the Outlook Inbox screen.

Note Though there is an Outlook integration for Stratagy ES UM, this does not imply that Microsoft Exchange must be the e-mail server. Stratagy ES works with any standards compliant e-mail server. In fact, Outlook itself works with any standards compliant e-mail server.

When an e-mail message is selected, the operation is typical to any e-mail reader. The user can see from the Inbox what messages have arrived, what type they are, who sent them, when they were sent, and how long they are.

When a voice message is selected, a Toshiba designed edit screen is automatically presented that enables voice playback through the multimedia speakers of the user’s PC, or if desired, through the user’s telephone.

When a fax message is selected, the preloaded fax viewer software is launched with the fax image loaded. The fax viewer software can be any Tagged Image File Format (TIFF) compatible software of the user’s choice.

Note Due to its standards-based design, when you listen to and delete a Stratagy ES message from your mailbox by telephone, the e-mail listing is not deleted from the Outlook screen. If you click on the screen listing, you are alerted that the message has already been deleted by telephone. Simply delete the Stratagy ES message from the Outlook screen.

This integration does not require Microsoft Exchange as the e-mail server. Any e-mail server/service that is compatible with the Simple Message Transport Protocol (SMTP) and Post Office Protocol version 3 (POP3) Internet protocols is supported.

Important! Stratagy ES proprietary Microsoft Outlook integration is only supported on Windows 98 or higher, and Outlook 98 and Outlook 2000.

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