Toshiba ES4, ES96R, ES80 Automatic Speech Recognition ASR, Unified Messaging with Fax Server

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Stratagy ES Feature Groups

Automatic Speech Recognition (ASR)

Unified Messaging with Fax Server

When bundled with the Fax Server feature group, UM offers the user an efficient and easy way to manage all types of messages, saving time and trouble. Fax messages that arrive in a user’s mailbox display as incoming Stratagy ES messages in the user’s e-mail client inbox.

By using the Toshiba proprietary Outlook integration for UM, the user can click on the message to display a custom e-mail form. If a fax is attached to the message, the form displays a fax button. Clicking on the fax button launches any program designated by Windows for loading Tagged Image File Format (TIFF), a standard image file format, and the fax document displays on the desktop. Any fax viewer software that is compatible with TIFF will work.

See “Unified Messaging (UM)” on page 47 for details on using the UM with the Fax Server.

Automatic Speech Recognition (ASR)

Note Currently not available with iES32.

ASR is the term for recognizing human speech. It is used in applications where the information collected from the caller is difficult to enter using a touchtone phone, or where the customer wants to create a more natural, user-friendly image with automation.

ASR AA Feature Group

The ASR AA Feature Group is a host-based application, meaning that it uses the native CPU of the Stratagy ES to provide the necessary processing power. No additional speech-related hardware is required. A maximum of eight channels of ASR AA can be invoked simultaneously.

Since the resident processor within the computer provides the processing power for ASR AA, Toshiba suggests that when multiple processor-intensive applications (such as TTS) are desired that the Stratagy ES96 or ES96R be selected.

The ASR AA Feature Group supports up to 250 names in its directory, and comes with a User Login and Quick Message feature. The ASR AA Feature Group enables the user to call Stratagy ES and:

•speak a user’s name to reach an extension

•speak a command to log in to his/her mailbox

•say “send message” or “quick message” to send a message to a user

The ASR AA Feature Group includes two channels of ASR resources. Additional ASR resources can be purchased in two channel increments (up to a maximum of eight channels).

Important! Ports that are configured for ASR AA can only accept inbound voice mail integration using Simplified Message Desk Interface (SMDI). DTMF in-band integration is not supported on these ports. If DTMF integration is necessary, additional ports not configured for ASR AA are required.

Important!

•The Stratagy ES ASR AA requires the D41ESC (part # SES-DL-P4-SC) voice board to provide echo cancellation. The other Intel voice boards available for the Stratagy ES do not provide echo cancelling and cannot be used.

The following requirements apply for an ASR AA system:

•the Stratagy Activation Module (SAM) must be activated for the feature by placing an order for the ASR AA Feature Group (Part No. SES-FG-ASR-AA)

•SpeechWorks® software (This software is provided on the Stratagy ES software CD-ROM that ships with each system.)

•D/41ESC voice board from TSD (Part No. SES-DL-P4-SC)

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Stratagy General Description 01/03

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Contents General Description Stratagy Flash, IVP8 Stratagy iES32, ES4, ES80 ES96, ES96RStratagy General End User Information Toshiba America Information SYSTEMS, INC. Tais This Eula or Ratification of ANY Previous Consent Toshiba America Information Systems, Inc Page Contents Contents Iii Specifications Organization IntroductionConventions Stratagy Flash, IVP8 Related Documents/MediaAll Stratagy Products Stratagy ESOverview Overview Stratagy Flash and IVP8 Stratagy FlashStratagy IVP8 Stratagy Flash, IVP8 System Software Stratagy iES32 Stratagy Enterprise Server ESStratagy ES4, ES80, ES96, and ES96R Stratagy ES4 Stratagy ES80Stratagy ES96 Stratagy ES96RStratagy ES4, ES80, ES96, ES96R Standard Components Stratagy ES’s base components are shown in TableVoice and Resource Boards Stratagy Activation Module SAMHigh-resolution Color Monitor Voice Boards Optional EquipmentStratagy ES/Windows NT Software Platform Configurations Diagnostic ProgramsStratagy ES System Software Configuration Wizard Stratagy ES Administration SoftwarePcANYWHERE Stratagy ES Feature Groups FeaturesStandard Features Microsoft NetMeetingFeature/System Comparison Chart IES32 ES4, ES80 ES96, ES96ROverview Telephone System Integration Flash Overview Audiotex FeaturesAutomated Attendant AA Called Identification Automatic Message CopyCaller ID with Smdi Call Record with Strata CTX Caller Confirmation Prior to TransferringCall Record Over Strata Net Call Queuing Class of Service COSCall Screening Directory Copy MailboxCopy Range Direct Transfer to Voice Mailbox from Strata CTXDistribution Lists Disk Space NotificationDo Not Disturb DND Guest User Mailboxes Fax Tone DetectionFuture Delivery Independent Port GreetingsMailbox Function Lock Interactive Voice Response IVRMailbox Groups Mailbox Security Code Mailbox Personal GreetingMailbox Time Zone Assignment Message Continuous Delete Mailbox Number Varied/Fixed LengthMessage Continuous Playback Message Forwarding Message Date and TimeMessage Notification Message Pause During Recording Message Pause During PlaybackMessage Playback Control Message Reply Message PurgingMessage Retrieval Control Message Storage Message Return Receipt VerificationMessage Speed Control Personal FoldersMessages Urgent Message Volume ControlMessages Private Multiple System LanguagesPaging Office Networking AmisNetworking Vpim Paging RelayRemote Administration ReportsShutdown Using the Telephone Dial Pad Single-digit MenusSoft Key Control of Voice Mail Soft Key Control Over Strata NetSystem Backup System Administrator’s MailboxStratagy ES4, ES80, ES96, ES96R Token Programming Language Toshiba Plug and PlayVaried Sampling Rates User Tutorial New UserVoice Forms Toshiba Proprietary Integration TPI Telephone System IntegrationIn-band Integration Smdi IntegrationFeatures Feature Group Software Stratagy ES Feature GroupsEnabling Feature Groups Stratagy Activation Module SAMFax Mail Fax ServerImmediate Retrieval Local Client Fax Printer Driver Fax On Demand/Fax BackFax Broadcast Direct Fax MessageAutomatic Speech Recognition ASR ASR AA Feature GroupUnified Messaging with Fax Server Unified Messaging UM Microsoft Outlook IntegrationInternet Protocol Integration Integration DifferencesTTS/Email Configuration TTS/Email Feature GroupText-To-Speech TTS Interactive Voice Response IVR Stratagy Flash Specifications4Stratagy IVP8 Stratagy iES32 Stratagy ES4, ES80, ES96, and ES96RStratagy Flash, IVP8 Optional Equipment Stratagy ES Optional EquipmentOneac 400 UPS Environmental Specifications Index Resource boards, 11 SAM Serial port boards, 53 shutdown Index
Related manuals
Manual 156 pages 22.33 Kb Manual 148 pages 47.77 Kb Manual 60 pages 44.06 Kb

ES96R, IES32, IVP8, ES80, ES4 specifications

The Toshiba ES48, IES32, ES8, ES96R2, and IES16 are leading-edge products from Toshiba, known for their advanced engineering and innovative technologies. Each model is designed to cater to specific industrial requirements, making them versatile for a variety of applications.

The Toshiba ES48 is known for its robust performance in power generation and distribution. One of the key features of the ES48 is its advanced control systems that improve operational efficiency. It is designed to handle high loads and offers exceptional reliability, making it suitable for critical infrastructure. This model stands out for its modular design, which allows for scalability and easy upgrades as technology evolves.

The IES32, on the other hand, is engineered for industrial automation. It integrates seamless communication technologies, making it ideal for smart manufacturing environments. The highlight of the IES32 is its adaptability to various industry standards, which enables smoother integration into existing systems. Enhanced security features are also a significant aspect of this model, ensuring the protection of sensitive data against cyber threats.

Next is the Toshiba ES8, which focuses on energy efficiency. The ES8 is equipped with innovative power management systems that significantly reduce energy consumption while maintaining high performance levels. Additionally, it utilizes a sophisticated cooling technology that prolongs the life of the equipment and minimizes maintenance costs. Its user-friendly interface allows operators to easily adjust settings for optimal performance.

The ES96R2 is a powerhouse designed for high-performance computing applications. It boasts high processing speeds and exceptional graphics capabilities, making it perfect for data-intensive tasks. The ES96R2 also emphasizes thermal management and energy efficiency, reducing the overall carbon footprint of operations. With advanced virtualization technology, this model can operate multiple applications simultaneously without compromising performance.

Finally, the IES16 is designed for advanced connectivity solutions. It supports a wide range of communication protocols, allowing for integration into the Industrial Internet of Things (IIoT) framework. This model features redundant systems that enhance reliability and ensure continuous operation, even in adverse conditions. The IES16’s data analytics capabilities provide real-time insights into operations, empowering businesses to make informed decisions.

In summary, each Toshiba model—ES48, IES32, ES8, ES96R2, and IES16—showcases distinctive features and technologies that cater to diverse industrial needs, solidifying Toshiba's reputation as a leader in technology-driven solutions.
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