Toshiba e Studio45/35 manual On a Windows computer

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77 Troubleshooting

Troubleshooting	This chapter provides troubleshooting tips.
	On a Windows computer
	Setting up printing on Windows NT Workstations
	If you have problems installing the GA-1040 with Windows NT, try installing another
	PostScript printer (such as the Apple LaserWriter IIg), and then install the GA-1040.
	Installing another printer insures that all ﬁles are properly installed and available.
	For instructions, see your Windows NT documentation.
	For additional information about problems you may encounter using the Adobe
	Printer Driver for Windows NT 4.0, see the Adobe README ﬁle (ReadMeNT.txt)
	included in the prntdrvr folder on the User Software CD.
	Reinstalling the Adobe PostScript Printer Driver on
	Windows 95/98/Me
	If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions
	and related ﬁles before installing. Search for and delete all ﬁles named Efme2020. in
	the Windows\System folder.
	For additional information about problems you may encounter using the Adobe
	Printer Driver for Windows 95/98/Me, see the Adobe README ﬁle (ReadMe9x.doc)
	included in the prntdrvr folder on the User Software CD.
	Problems with Fiery utilities on Windows 95/98/Me,
	Windows NT 4.0, or Windows 2000

1.If you are using Windows 95/98/Me, make sure that IPX/SPX and TCP/IP networking protocols are both enabled.

See “Completing the Windows 95/98/Me IPX/SPX or IPX (Novell) connection” on page 10.

2.If you are using Windows NT or Windows 2000, make sure the TCP/IP networking protocol is enabled.

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Contents Operators Manual Page Toshiba GA-1040 Page Legal Notices Avis de Conformation Classe a de l’Industrie Canada Proprietary Rights General Contents Setting Up TopAccess About the documentation IntroductionConventions Speciﬁcations Full set of user software is supported for the GA-1040 User softwareWindows System requirementsMac OS IPX Novell Parallel portDocBuilder Pro option Command WorkStation optionPage Installing User Software on a Windows Computer Choose Properties from the File menu Windows 95/98/MEClick OK This will activate the Printer IP Address or DNS Name ﬁeld Using Two-Way CommunicationFor instructions, see the Conﬁguration Guide Completing the Windows 95/98/Me printer connectionTo Prepare the Printer for Parallel Port Printing Click the General tab Click Print Test Page and click OK System Properties window appearsUpdate Device Driver Wizard appears Some ﬁles are copied To SET UP IPX/SPX Printing Page List of connection options is displayed Setting up SMB printing with Windows 95/98/Me To SET UP SMB Printing on Windows 95/98/ME Add Printer Wizard appears Path is copied to the Install From Disk dialog box Page Insert the User Software CD into the CD ROM drive Click OK Installing User Software on a Windows Computer Using Two-Way Communication To do this See Completing the Windows NT 4.0 TCP/IP and LPR connection Available port types are displayed Click Close in the Printer Ports dialog box Device will automatically be detected IP address will automatically be entered for the Port NameConﬁgure Standard TCP/IP Port Monitor dialog box appears List of NetWare servers is displayed Printer Job Notes window appears Setting up SMB printing with Windows NT 4.0 and/or Add Printer Wizard appears Click Open Necessary ﬁles are installed to your hard drive Setting up IPP printing with WindowsTo SET UP IPP Printing with Windows Fiery Link Installing GA-1040 softwareTo Install Fiery Link Name of dialog box Action When ﬁnished Insert the Command WorkStation CD Conﬁguring a connection for Fiery Link Using the software for the ﬁrst timeGA-1040 appears in the My Fiery List Click Apply to accept the changes to My Fiery List Click OK Page Click the AutoSearch tab Click the Advanced button Click Search Click Apply to accept the changes to My Fiery List Click OK Installing User Software on a Windows Computer Page Installing User Software on a Windows Computer Click Search Conﬁguring the connection for the Command WorkStation Device Name of the GA-1040 GA-1040 Modifying the conﬁguration Copying the printer description ﬁles for WindowsPage Setting up the GA-1040 as a PostScript printer Installing Mac OS softwareInstalling User Software on a Mac OS Computer Make sure AppleTalk is set to Active Setting up the GA-1040 in the ChooserClose the Chooser Use the table below as a guide when installing software Installing GA-1040 software and fontsSome ﬁles are installed Launch Fiery Link by double-clicking its icon Click Apply to accept the changes to My Fiery List Click OK To Manually Configure the Connection for Fiery Link Page Click the AutoSearch tab Click the Advanced button Click Search Click Apply to accept the changes to My Fiery List Click OK Installing User Software on a Mac OS Computer Page Installing User Software on a Mac OS Computer Click Search Click Apply to accept the changes to My Fiery List Click OK Fonts Setting up TopAccess Make sure Java is enabled in your Internet browser Fiery WebTools website appears Using the Installer WebToolTopAccess main screen appears Folder is installed to the location you speciﬁed Printer driver for Page On a Windows computer This folder must be located outside of the System folder On a Mac OS computerIndex Index PPD Kanda NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8442, Japan