Phenomenon | Usual cause | Countermeasure |
Even when the equipment is | This cable is not certified | Use a USB2.0 |
connected with a PC by a | according to the USB2.0 Hi- |
|
USB cable, the equipment is | Speed. |
|
not recognized. |
|
|
The equipment is connected | When the equipment is connected with a | |
| with a PC via a USB hub. | PC via a USB hub, the equipment may |
|
| not be recognized. Connect it with a PC |
|
| directly by a USB cable. |
Printing, scanning or device | The operation on the left is | Turn the power of the equipment OFF and |
setup cannot be performed | performed in the super sleep | then back ON, and perform it again. |
from a PC connected with a | mode. | If this equipment is connected to your PC |
USB cable. |
| with a USB cable, change the setting so |
|
| that it does not enter the super sleep |
|
| mode. |
|
| P.70 “Changing of the Enabled Energy |
|
| Saving Mode” |
Toner-related items
Phenomenon | Usual cause | Countermeasure |
The toner lamp is lit. | There is only a little toners | There is still some toner in the toner car- |
| remaining in the toner car- | tridge. Do not replace the toner cartridge |
| tridge. | until the toner lamp starts blinking. |
| The toner cartridge is not | Install the toner cartridge correctly. |
| installed. Or it is not installed |
|
| correctly. |
|
| A toner cartridge not recom- | If you are using a toner cartridge other |
| mended by TOSHIBA is | than the one we recommend, the equip- |
| being used. | ment may not be able to detect whether it |
|
| is installed or not. |
|
| P.9 “Recommended toner cartridges” |
The toner lamp is blinking. | The toner in the toner | Replace the toner cartridge with a new |
| cartridge has run out. | one. |
| A toner cartridge not recom- | If you are using a toner cartridge other |
| mended by TOSHIBA is | than the one we recommend, the equip- |
| being used. | ment may not be able to detect whether it |
|
| is installed or not. |
|
| P.9 “Recommended toner cartridges” |
The toner lamp does not light | A toner cartridge not recom- | P.9 “Recommended toner cartridges” |
even when the toner has | mended by TOSHIBA is |
|
almost run out. | being used. |
|
The equipment does not | The toner cartridge inserted | Check the product name of the toner car- |
become ready for copying | is not usable for this equip- | tridge. If you can see |
after the toner cartridge is | ment. | tridge is usable. |
inserted. |
|
|
Original/Copy paper-related items
Phenomenon | Usual cause | Countermeasure |
An original jams. | An original not acceptable for | Check if the original is acceptable for the |
| the equipment is being used. | equipment. |
|
| P.43 “Precautions for Automatic Docu- |
|
| ment Feeder (optional)” |