Dell H7228 manual Drive Problems, CD drive problems, Problems writing to a CD-RW drive

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Drive Problems

CD drive problems

NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD.

ADJUST THE WINDOWS VOLUME CONTROL — Click the speaker icon in the lower-right corner of your screen.

•Ensure that the volume is turned up by clicking the slidebar and dragging it up.

•Ensure that the sound is not muted by clicking any boxes that are checked.

TEST THE DRIVE WITH ANOTHER CD — Insert another CD to eliminate the possibility that the original CD is defective.

CHECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 39.

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — Click the Start button and click My Computer. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent the Microsoft® Windows® operating system from recognizing the drive.

CLEAN THE DISC — See the Tell Me How help file for instructions on cleaning your CDs. To access help files, see page 25.

Problems writing to a CD-RW drive

CLOSE OTHER PROGRAMS — The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before writing to the CD-RW.

TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD-RWDISC — For information on power conservation modes, see the Tell Me How help file or search for the keyword standby in the Windows XP Help and Support Center. To access help files, see page 25.

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Solving Problems

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Contents Dell Dimension 4600C USB 2.0 connectors Ieee 1394 connectorAbbreviations and Acronyms Contents Mail, Modem, and Internet Problems Program is designed for an earlier Microsoft WindowsUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer Tips on using WindowsHow to clean my computer Microsoft Windows License LabelHow to use Windows XP Answers to technical serviceDownloads Drivers, patches, and software updates Support questionsConnecting the AC Adapter Japan only Setting Up and Using Your ComputerScrew Tabs Tab holes Setting Up and Using Your ComputerAttaching and Removing the Computer Stand Setting Up a Printer Printer Cable Connecting a Parallel PrinterParallel connector on computer Screws Clips Parallel printer Cable NotchesConnecting a USB Printer USB connector on computerConnecting to a Network Adapter Connecting an Ieee 1394 Device OptionalSetting Up a Home and Office Network Ieee 1394 connector Ieee 1394 cableNetwork Setup Wizard Network cableConnecting to the Internet Setting Up Your Internet ConnectionHow to Copy a CD or DVD Copying CDs and DVDsHelpful Tips Using Blank CD-Rs and CD-RWsHyper-Threading Booting to a USB Device Turning Off Your ComputerSetting Up and Using Your Computer Finding Solutions Solving ProblemsW . d e l l . c o m s u p p o r t . d e l l . c o m See Battery Problems Finding Help InformationProblems writing to a CD-RW drive Drive ProblemsCD drive problems Hard drive problems Mail, Modem, and Internet ProblemsDVD drive problems Solving Problems Error Messages Operating System not Found Contact Dell seeProgram stops responding General ProblemsComputer stops responding Program crashes repeatedlyOther software problems Solid blue screen appearsOther technical problems General hardware problemsIeee 1394 Device Problems Keyboard ProblemsMouse Problems Link activity light Network ProblemsPC Card Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution Normally, reinstall an additional Modules installed, removeModules, reinstall one module Identified a faulty module orIf the computer has a video card Remove the card and reinstall itIf the problem persists or See page 66, and restartDell Diagnostics Starting the Dell Diagnostics Option FunctionIdentifying Drivers What Is a Driver?Drivers Tab FunctionReinstalling Drivers Restoring Your Operating SystemUsing Microsoft Windows XP System Restore Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Enabling System Restore Resolving Software and Hardware IncompatibilitiesAdding Parts Front and Back View of the ComputerFront View Instead, perform an operating system shutdown Unexpectedly restartMore information Back View Network jack Modem jack Reattaching the Front Door Front door Opening the Computer CoverHinge arms Closed position Cable security tab Back of computer Adding PartsLooking Inside Your Computer System Board Adding PC Cards Optional PC Card TypesInstalling a PC Card Removing a PC Card Adding Other Cards Adding or Replacing a Video Card Hinged lever Filler bracket Notch Lever Tab card clip AGP connector PCI connectorRemoving a Video Card DDR Memory Overview Installing a Video CardAdding Memory Installing Memory Securing clips Connector Notch Memory module Cutouts CrossbarRemoving Memory Closing the Computer Cover System Information SpecificationsMicroprocessor Expansion BusDrives Ports and ConnectorsMemory VideoNetwork PowerAudio Controls and Lights914 m 3000 ft EnvironmentalIs 914 m 3000 ft Standard Settings System Setup Screens Clearing Forgotten PasswordsViewing Settings Replacing the Battery Battery Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only FCC Notices U.S. Only Class a Class BContacting Dell FCC Identification InformationAppendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Appendix Appendix Appendix 800 300 412 or 21 422 07 Appendix Appendix Toll-free Or toll-free Appendix Index Index 101Index 102 IndexIndex 103 Index 104