Dell H7228 manual Or toll-free

Page 99

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

U.S.A. (Austin, Texas)

Automated Order-Status Service

toll-free: 1-800-433-9014

International Access Code: 011 AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

Country Code: 1

Consumer (Home and Home Office)

 

 

Technical Support

toll-free: 1-800-624-9896

 

Customer Service

toll-free: 1-800-624-9897

 

DellNetâ„¢ Service and Support

toll-free: 1-877-Dellnet

 

 

(1-877-335-5638)

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

 

Financial Services website: www.dellfinancialservices.com

 

 

Financial Services (lease/loans)

toll-free: 1-877-577-3355

 

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

 

Business

 

 

Customer Service and Technical Support

toll-free: 1-800-822-8965

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

 

Printers and Projectors Technical Support

toll-free: 1-877-459-7298

 

Public (government, education, and healthcare)

 

 

Customer Service and Technical Support

toll-free: 1-800-456-3355

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-234-1490

 

Dell Sales

toll-free: 1-800-289-3355

 

 

or toll-free: 1-800-879-3355

 

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

 

Software and Peripherals Sales

toll-free: 1-800-671-3355

 

Spare Parts Sales

toll-free: 1-800-357-3355

 

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

 

Fax

toll-free: 1-800-727-8320

 

Dell Services for the Deaf, Hard-of-Hearing, or

toll-free: 1-877-DELLTTY

 

Speech-Impaired

(1-877-335-5889)

 

 

 

 

 

U.S. Virgin Islands

General Support

1-877-673-3355

 

 

 

Venezuela

General Support

8001-3605

 

 

 

Appendix

99

Image 99
Contents USB 2.0 connectors Ieee 1394 connector Dell Dimension 4600CAbbreviations and Acronyms Contents Program is designed for an earlier Microsoft Windows Mail, Modem, and Internet ProblemsResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m Microsoft Windows License Label Tips on using WindowsHow to clean my computer Finding Information for Your ComputerSupport questions Answers to technical serviceDownloads Drivers, patches, and software updates How to use Windows XPSetting Up and Using Your Computer Connecting the AC Adapter Japan onlyTabs Tab holes Setting Up and Using Your Computer Attaching and Removing the Computer StandScrew Setting Up a Printer Screws Clips Parallel printer Cable Notches Connecting a Parallel PrinterParallel connector on computer Printer CableUSB connector on computer Connecting a USB PrinterIeee 1394 connector Ieee 1394 cable Connecting an Ieee 1394 Device OptionalSetting Up a Home and Office Network Connecting to a Network AdapterNetwork cable Network Setup WizardSetting Up Your Internet Connection Connecting to the InternetCopying CDs and DVDs How to Copy a CD or DVDUsing Blank CD-Rs and CD-RWs Hyper-ThreadingHelpful Tips Turning Off Your Computer Booting to a USB DeviceSetting Up and Using Your Computer Solving Problems Finding SolutionsW . d e l l . c o m s u p p o r t . d e l l . c o m See Finding Help Information Battery ProblemsDrive Problems CD drive problemsProblems writing to a CD-RW drive Mail, Modem, and Internet Problems DVD drive problemsHard drive problems Solving Problems Operating System not Found Contact Dell see Error MessagesProgram crashes repeatedly General ProblemsComputer stops responding Program stops respondingSolid blue screen appears Other software problemsGeneral hardware problems Other technical problemsKeyboard Problems Ieee 1394 Device ProblemsMouse Problems Network Problems PC Card ProblemsLink activity light Power Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionAdvanced Troubleshooting Identified a faulty module or Modules installed, removeModules, reinstall one module Normally, reinstall an additionalSee page 66, and restart Remove the card and reinstall itIf the problem persists or If the computer has a video cardDell Diagnostics Option Function Starting the Dell DiagnosticsTab Function What Is a Driver?Drivers Identifying DriversRestoring Your Operating System Reinstalling DriversRestoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreUsing Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Enabling System RestoreFront and Back View of the Computer Front ViewAdding Parts Unexpectedly restart More informationInstead, perform an operating system shutdown Back View Network jack Modem jack Reattaching the Front Door Opening the Computer Cover Hinge arms Closed positionFront door Back of computer Adding Parts Cable security tabLooking Inside Your Computer System Board PC Card Types Adding PC Cards OptionalInstalling a PC Card Removing a PC Card Adding Other Cards Adding or Replacing a Video Card Notch Lever Tab card clip AGP connector PCI connector Removing a Video CardHinged lever Filler bracket Installing a Video Card Adding MemoryDDR Memory Overview Installing Memory Notch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory Closing the Computer Cover Expansion Bus SpecificationsMicroprocessor System InformationVideo Ports and ConnectorsMemory DrivesControls and Lights PowerAudio NetworkEnvironmental Is 914 m 3000 ft914 m 3000 ft Standard Settings Clearing Forgotten Passwords Viewing SettingsSystem Setup Screens Replacing the Battery Battery Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyDefinition of Third-Party Software and Peripherals Class a Class B FCC Notices U.S. OnlyFCC Identification Information Contacting DellAppendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Appendix Appendix Appendix 800 300 412 or 21 422 07 Appendix Appendix Toll-free Or toll-free Appendix Index 101 Index102 Index IndexIndex 103 Index 104