Dell H7228 manual Appendix

Page 86

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Chile (Santiago)

Sales, Customer Support, and Technical Support

toll-free: 1230-020-4823

Country Code: 56

 

 

City Code: 2

 

 

 

 

 

China (Xiamen)

Technical Support website: support.dell.com.cn

 

Country Code: 86

Technical Support E-mail: cn_support@dell.com

 

City Code: 592

Technical Support Fax

818 1350

 

Technical Support (Dimension™ and Inspiron™)

toll-free: 800 858 2969

 

Technical Support (OptiPlex™, Latitude™, and

toll-free: 800 858 0950

 

Dell Precision™)

 

 

Technical Support (servers and storage)

toll-free: 800 858 0960

 

Technical Support (projectors, PDAs, printers,

toll-free: 800 858 2920

 

switches, routers, and so on)

 

 

Customer Advocacy

toll-free: 800 858 2060

 

Customer Advocacy Fax

592 818 1308

 

Home and Small Business

toll-free: 800 858 2222

 

Preferred Accounts Division

toll-free: 800 858 2557

 

Large Corporate Accounts GCP

toll-free: 800 858 2055

 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

 

Large Corporate Accounts North

toll-free: 800 858 2999

 

Large Corporate Accounts North Government and

toll-free: 800 858 2955

 

Education

 

 

Large Corporate Accounts East

toll-free: 800 858 2020

 

Large Corporate Accounts East Government and

toll-free: 800 858 2669

 

Education

 

 

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

 

Large Corporate Accounts South

toll-free: 800 858 2355

 

Large Corporate Accounts West

toll-free: 800 858 2811

 

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

 

 

 

Colombia

General Support

980-9-15-3978

 

 

 

Costa Rica

General Support

0800-012-0435

 

 

 

86

Appendix

Image 86
Contents Dell Dimension 4600C USB 2.0 connectors Ieee 1394 connectorAbbreviations and Acronyms Contents Mail, Modem, and Internet Problems Program is designed for an earlier Microsoft WindowsUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer Tips on using WindowsHow to clean my computer Microsoft Windows License LabelHow to use Windows XP Answers to technical serviceDownloads Drivers, patches, and software updates Support questionsConnecting the AC Adapter Japan only Setting Up and Using Your ComputerScrew Tabs Tab holes Setting Up and Using Your ComputerAttaching and Removing the Computer Stand Setting Up a Printer Printer Cable Connecting a Parallel PrinterParallel connector on computer Screws Clips Parallel printer Cable NotchesConnecting a USB Printer USB connector on computerConnecting to a Network Adapter Connecting an Ieee 1394 Device OptionalSetting Up a Home and Office Network Ieee 1394 connector Ieee 1394 cableNetwork Setup Wizard Network cableConnecting to the Internet Setting Up Your Internet ConnectionHow to Copy a CD or DVD Copying CDs and DVDsHelpful Tips Using Blank CD-Rs and CD-RWsHyper-Threading Booting to a USB Device Turning Off Your ComputerSetting Up and Using Your Computer Finding Solutions Solving ProblemsW . d e l l . c o m s u p p o r t . d e l l . c o m See Battery Problems Finding Help InformationProblems writing to a CD-RW drive Drive ProblemsCD drive problems Hard drive problems Mail, Modem, and Internet ProblemsDVD drive problems Solving Problems Error Messages Operating System not Found Contact Dell seeProgram stops responding General ProblemsComputer stops responding Program crashes repeatedlyOther software problems Solid blue screen appearsOther technical problems General hardware problemsIeee 1394 Device Problems Keyboard ProblemsMouse Problems Link activity light Network ProblemsPC Card Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution Normally, reinstall an additional Modules installed, removeModules, reinstall one module Identified a faulty module orIf the computer has a video card Remove the card and reinstall itIf the problem persists or See page 66, and restartDell Diagnostics Starting the Dell Diagnostics Option FunctionIdentifying Drivers What Is a Driver?Drivers Tab FunctionReinstalling Drivers Restoring Your Operating SystemUsing Microsoft Windows XP System Restore Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Enabling System Restore Resolving Software and Hardware IncompatibilitiesAdding Parts Front and Back View of the ComputerFront View Instead, perform an operating system shutdown Unexpectedly restartMore information Back View Network jack Modem jack Reattaching the Front Door Front door Opening the Computer CoverHinge arms Closed position Cable security tab Back of computer Adding PartsLooking Inside Your Computer System Board Adding PC Cards Optional PC Card TypesInstalling a PC Card Removing a PC Card Adding Other Cards Adding or Replacing a Video Card Hinged lever Filler bracket Notch Lever Tab card clip AGP connector PCI connectorRemoving a Video Card DDR Memory Overview Installing a Video CardAdding Memory Installing Memory Securing clips Connector Notch Memory module Cutouts CrossbarRemoving Memory Closing the Computer Cover System Information SpecificationsMicroprocessor Expansion BusDrives Ports and ConnectorsMemory VideoNetwork PowerAudio Controls and Lights914 m 3000 ft EnvironmentalIs 914 m 3000 ft Standard Settings System Setup Screens Clearing Forgotten PasswordsViewing Settings Replacing the Battery Battery Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only FCC Notices U.S. Only Class a Class BContacting Dell FCC Identification InformationAppendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Appendix Appendix Appendix 800 300 412 or 21 422 07 Appendix Appendix Toll-free Or toll-free Appendix Index Index 101Index 102 IndexIndex 103 Index 104