Dell H7228 manual Printer Problems

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IF THE POWER LIGHT IS BLINKING AMBER — A device might be malfunctioning or incorrectly installed.

•Ensure that the main power cable is securely connected to the system board (see page 61).

•Remove and then reinstall the video card, if applicable (see page 66).

•If the problem persists, contact Dell (see page 83).

ELIMINATE INTERFERENCE — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference are:

•Power extension cables

•Keyboard and mouse extension cables

•Too many devices on a power strip

•Multiple power strips connected to the same electrical outlet

Printer Problems

NOTE: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the printer’s manufacturer. See the printer documentation for the correct phone number.

CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.

ENSURE THAT THE PRINTER IS TURNED ON — See the printer documentation for power button information.

VERIFY THE PRINTER CABLE CONNECTIONS —

•See the printer documentation for cable connection information.

•Ensure that the printer cables are securely connected to the printer and the computer (see page 13).

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Solving Problems

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Contents USB 2.0 connectors Ieee 1394 connector Dell Dimension 4600CAbbreviations and Acronyms Contents Program is designed for an earlier Microsoft Windows Mail, Modem, and Internet ProblemsResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m How to clean my computer Tips on using WindowsFinding Information for Your Computer Microsoft Windows License LabelDownloads Drivers, patches, and software updates Answers to technical serviceHow to use Windows XP Support questionsSetting Up and Using Your Computer Connecting the AC Adapter Japan onlyAttaching and Removing the Computer Stand Tabs Tab holes Setting Up and Using Your ComputerScrew Setting Up a Printer Parallel connector on computer Connecting a Parallel PrinterPrinter Cable Screws Clips Parallel printer Cable NotchesUSB connector on computer Connecting a USB PrinterSetting Up a Home and Office Network Connecting an Ieee 1394 Device OptionalConnecting to a Network Adapter Ieee 1394 connector Ieee 1394 cableNetwork cable Network Setup WizardSetting Up Your Internet Connection Connecting to the InternetCopying CDs and DVDs How to Copy a CD or DVDHyper-Threading Using Blank CD-Rs and CD-RWsHelpful Tips Turning Off Your Computer Booting to a USB DeviceSetting Up and Using Your Computer Solving Problems Finding SolutionsW . d e l l . c o m s u p p o r t . d e l l . c o m See Finding Help Information Battery ProblemsCD drive problems Drive ProblemsProblems writing to a CD-RW drive DVD drive problems Mail, Modem, and Internet ProblemsHard drive problems Solving Problems Operating System not Found Contact Dell see Error MessagesComputer stops responding General ProblemsProgram stops responding Program crashes repeatedlySolid blue screen appears Other software problemsGeneral hardware problems Other technical problemsKeyboard Problems Ieee 1394 Device ProblemsMouse Problems PC Card Problems Network ProblemsLink activity light Power Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsAdvanced Troubleshooting Modules, reinstall one module Modules installed, removeNormally, reinstall an additional Identified a faulty module orIf the problem persists or Remove the card and reinstall itIf the computer has a video card See page 66, and restartDell Diagnostics Option Function Starting the Dell DiagnosticsDrivers What Is a Driver?Identifying Drivers Tab FunctionRestoring Your Operating System Reinstalling DriversRestoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreUsing Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Enabling System RestoreFront View Front and Back View of the ComputerAdding Parts More information Unexpectedly restartInstead, perform an operating system shutdown Back View Network jack Modem jack Reattaching the Front Door Hinge arms Closed position Opening the Computer CoverFront door Back of computer Adding Parts Cable security tabLooking Inside Your Computer System Board PC Card Types Adding PC Cards OptionalInstalling a PC Card Removing a PC Card Adding Other Cards Adding or Replacing a Video Card Removing a Video Card Notch Lever Tab card clip AGP connector PCI connectorHinged lever Filler bracket Adding Memory Installing a Video CardDDR Memory Overview Installing Memory Notch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory Closing the Computer Cover Microprocessor SpecificationsSystem Information Expansion BusMemory Ports and ConnectorsDrives VideoAudio PowerNetwork Controls and LightsIs 914 m 3000 ft Environmental914 m 3000 ft Standard Settings Viewing Settings Clearing Forgotten PasswordsSystem Setup Screens Replacing the Battery Battery Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Class a Class B FCC Notices U.S. OnlyFCC Identification Information Contacting DellAppendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Appendix Appendix Appendix 800 300 412 or 21 422 07 Appendix Appendix Toll-free Or toll-free Appendix Index 101 Index102 Index IndexIndex 103 Index 104