Dell H7228 manual Dell Technical Support Policy U.S. Only

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NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.

13Connect your computer and devices to electrical outlets, and turn them on.

14Enter the system setup program (see page 78) and restore the settings you recorded in step 1.

15Properly dispose of the old battery (see the Product Information Guide).

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.

1Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.

2All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software program that is installed on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

Appendix 81

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Contents USB 2.0 connectors Ieee 1394 connector Dell Dimension 4600CAbbreviations and Acronyms Contents Program is designed for an earlier Microsoft Windows Mail, Modem, and Internet ProblemsResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m How to clean my computer Tips on using WindowsFinding Information for Your Computer Microsoft Windows License LabelDownloads Drivers, patches, and software updates Answers to technical serviceHow to use Windows XP Support questionsSetting Up and Using Your Computer Connecting the AC Adapter Japan onlyTabs Tab holes Setting Up and Using Your Computer Attaching and Removing the Computer StandScrew Setting Up a Printer Parallel connector on computer Connecting a Parallel PrinterPrinter Cable Screws Clips Parallel printer Cable NotchesUSB connector on computer Connecting a USB PrinterSetting Up a Home and Office Network Connecting an Ieee 1394 Device OptionalConnecting to a Network Adapter Ieee 1394 connector Ieee 1394 cableNetwork cable Network Setup WizardSetting Up Your Internet Connection Connecting to the InternetCopying CDs and DVDs How to Copy a CD or DVDUsing Blank CD-Rs and CD-RWs Hyper-ThreadingHelpful Tips Turning Off Your Computer Booting to a USB DeviceSetting Up and Using Your Computer Solving Problems Finding SolutionsW . d e l l . c o m s u p p o r t . d e l l . c o m See Finding Help Information Battery ProblemsDrive Problems CD drive problemsProblems writing to a CD-RW drive Mail, Modem, and Internet Problems DVD drive problemsHard drive problems Solving Problems Operating System not Found Contact Dell see Error MessagesComputer stops responding General ProblemsProgram stops responding Program crashes repeatedlySolid blue screen appears Other software problemsGeneral hardware problems Other technical problemsKeyboard Problems Ieee 1394 Device ProblemsMouse Problems Network Problems PC Card ProblemsLink activity light Power Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionAdvanced Troubleshooting Modules, reinstall one module Modules installed, removeNormally, reinstall an additional Identified a faulty module orIf the problem persists or Remove the card and reinstall itIf the computer has a video card See page 66, and restartDell Diagnostics Option Function Starting the Dell DiagnosticsDrivers What Is a Driver?Identifying Drivers Tab FunctionRestoring Your Operating System Reinstalling DriversRestoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreUsing Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Enabling System RestoreFront and Back View of the Computer Front ViewAdding Parts Unexpectedly restart More informationInstead, perform an operating system shutdown Back View Network jack Modem jack Reattaching the Front Door Opening the Computer Cover Hinge arms Closed positionFront door Back of computer Adding Parts Cable security tabLooking Inside Your Computer System Board PC Card Types Adding PC Cards OptionalInstalling a PC Card Removing a PC Card Adding Other Cards Adding or Replacing a Video Card Notch Lever Tab card clip AGP connector PCI connector Removing a Video CardHinged lever Filler bracket Installing a Video Card Adding MemoryDDR Memory Overview Installing Memory Notch Memory module Cutouts Crossbar Securing clips ConnectorRemoving Memory Closing the Computer Cover Microprocessor SpecificationsSystem Information Expansion BusMemory Ports and ConnectorsDrives VideoAudio PowerNetwork Controls and LightsEnvironmental Is 914 m 3000 ft914 m 3000 ft Standard Settings Clearing Forgotten Passwords Viewing SettingsSystem Setup Screens Replacing the Battery Battery Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyDefinition of Third-Party Software and Peripherals Class a Class B FCC Notices U.S. OnlyFCC Identification Information Contacting DellAppendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Appendix Appendix Appendix 800 300 412 or 21 422 07 Appendix Appendix Toll-free Or toll-free Appendix Index 101 Index102 Index IndexIndex 103 Index 104