Dell H7228 manual Appendix

Page 84

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Argentina (Buenos Aires)	Website: www.dell.com.ar
International Access Code: 00	E-mail: us_latin_services@dell.com
Country Code: 54	E-mail for desktop and portable computers:
City Code: 11	la-techsupport@dell.com
City Code: 11
	E-mail for servers and EMC:
	la_enterprise@dell.com
	Customer Care	toll-free: 0-800-444-0730
	Tech Support	toll-free: 0-800-444-0733
	Tech Support Services	toll-free: 0-800-444-0724
	Sales	0-810-444-3355

Aruba	General Support	toll-free: 800-1578

Australia (Sydney)	E-mail (Australia): au_tech_support@dell.com
International Access Code: 0011	E-mail (New Zealand): nz_tech_support@dell.com
Country Code: 61	Home and Small Business	1-300-65-55-33
City Code: 2	Government and Business	toll-free: 1-800-633-559
	Preferred Accounts Division (PAD)	toll-free: 1-800-060-889
	For servers and storage	toll-free: 1-800-505-095
	For desktop and portable computers	toll-free: 1-800-733-314
	Customer Care	toll-free: 1-800-819-339
	Corporate Sales	toll-free: 1-800-808-385
	Transaction Sales	toll-free: 1-800-808-312
	Fax	toll-free: 1-800-818-341

Austria (Vienna)	Website: support.euro.dell.com
International Access Code: 900	E-mail: tech_support_central_europe@dell.com
Country Code: 43	Home/Small Business Sales	0820 240 530 00
City Code: 1	Home/Small Business Fax	0820 240 530 49
	Home/Small Business Customer Care	0820 240 530 14
	Preferred Accounts/Corporate Customer Care	0820 240 530 16
	Home/Small Business Technical Support	0820 240 530 14
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	0820 240 530 00

Bahamas	General Support	toll-free: 1-866-278-6818

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Appendix

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Contents Dell Dimension 4600C USB 2.0 connectors Ieee 1394 connectorAbbreviations and Acronyms Contents Mail, Modem, and Internet Problems Program is designed for an earlier Microsoft WindowsUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m Tips on using Windows How to clean my computerFinding Information for Your Computer Microsoft Windows License LabelAnswers to technical service Downloads Drivers, patches, and software updatesHow to use Windows XP Support questionsConnecting the AC Adapter Japan only Setting Up and Using Your ComputerTabs Tab holes Setting Up and Using Your Computer Attaching and Removing the Computer StandScrew Setting Up a Printer Connecting a Parallel Printer Parallel connector on computerPrinter Cable Screws Clips Parallel printer Cable NotchesConnecting a USB Printer USB connector on computerConnecting an Ieee 1394 Device Optional Setting Up a Home and Office NetworkConnecting to a Network Adapter Ieee 1394 connector Ieee 1394 cableNetwork Setup Wizard Network cableConnecting to the Internet Setting Up Your Internet ConnectionHow to Copy a CD or DVD Copying CDs and DVDsUsing Blank CD-Rs and CD-RWs Hyper-ThreadingHelpful Tips Booting to a USB Device Turning Off Your ComputerSetting Up and Using Your Computer Finding Solutions Solving ProblemsW . d e l l . c o m s u p p o r t . d e l l . c o m See Battery Problems Finding Help InformationDrive Problems CD drive problemsProblems writing to a CD-RW drive Mail, Modem, and Internet Problems DVD drive problemsHard drive problems Solving Problems Error Messages Operating System not Found Contact Dell seeGeneral Problems Computer stops respondingProgram stops responding Program crashes repeatedlyOther software problems Solid blue screen appearsOther technical problems General hardware problemsIeee 1394 Device Problems Keyboard ProblemsMouse Problems Network Problems PC Card ProblemsLink activity light Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionAdvanced Troubleshooting Modules installed, remove Modules, reinstall one moduleNormally, reinstall an additional Identified a faulty module orRemove the card and reinstall it If the problem persists orIf the computer has a video card See page 66, and restartDell Diagnostics Starting the Dell Diagnostics Option FunctionWhat Is a Driver? DriversIdentifying Drivers Tab FunctionReinstalling Drivers Restoring Your Operating SystemUsing Microsoft Windows XP System Restore Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Enabling System Restore Resolving Software and Hardware IncompatibilitiesFront and Back View of the Computer Front ViewAdding Parts Unexpectedly restart More informationInstead, perform an operating system shutdown Back View Network jack Modem jack Reattaching the Front Door Opening the Computer Cover Hinge arms Closed positionFront door Cable security tab Back of computer Adding PartsLooking Inside Your Computer System Board Adding PC Cards Optional PC Card TypesInstalling a PC Card Removing a PC Card Adding Other Cards Adding or Replacing a Video Card Notch Lever Tab card clip AGP connector PCI connector Removing a Video CardHinged lever Filler bracket Installing a Video Card Adding MemoryDDR Memory Overview Installing Memory Securing clips Connector Notch Memory module Cutouts CrossbarRemoving Memory Closing the Computer Cover Specifications MicroprocessorSystem Information Expansion BusPorts and Connectors MemoryDrives VideoPower AudioNetwork Controls and LightsEnvironmental Is 914 m 3000 ft914 m 3000 ft Standard Settings Clearing Forgotten Passwords Viewing SettingsSystem Setup Screens Replacing the Battery Battery Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Notices U.S. Only Class a Class BContacting Dell FCC Identification InformationAppendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix Appendix Appendix Appendix 800 300 412 or 21 422 07 Appendix Appendix Toll-free Or toll-free Appendix Index Index 101Index 102 IndexIndex 103 Index 104