Dell K080D manual Are detected, Memory modules are, Detected, but a For memory module/connector

Page 45

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

No memory modules

• If two or more memory modules are

 

are detected.

installed, remove the modules (see

Steady

 

your service manual), then reinstall

 

one module (see your service manual)

Blue

 

 

and restart the computer. If the

 

 

 

 

computer starts normally, continue to

 

 

install additional memory modules

 

 

(one at a time) until you have

 

 

identified a faulty module or

 

 

reinstalled all modules without error.

 

 

• If available, install working memory of

 

 

the same type into your computer (see

 

 

your service manual).

 

 

• If the problem persists, contact Dell

 

 

(see "Contacting Dell" on page 66).

 

 

 

 

Memory modules are

• Ensure that no special requirements

 

detected, but a

for memory module/connector

Steady

memory

placement exist.

configuration or

 

Blue

• Ensure that the memory you are using

 

compatibility error

is supported by your computer (see

 

has occurred.

the "Specifications" section for your

 

 

computer).

 

 

• If the problem persists, contact Dell

 

 

(see "Contacting Dell" on page 66).

Troubleshooting Tips

45

Image 45
Contents Dell Optiplex 960 Setup and Quick Reference Guide August K080D Contents Using the Hardware Troubleshooter Lockups and Software Problems Dell Technical Update ServiceMicrosoft Windows Vista Operating Returning Items for Warranty Repair or Credit Automated Order-Status ServiceContents Power button, power light Optical drive About Your Computer WiFi optional lightAbout Your Computer Mini Tower Front ViewMini Tower Back View Power connector Mini Tower Back Panel ConnectorsPS2 mouse connector Serial connector Space for optional wireless connectorDesktop Front View Link integrity light Diagnostic lights About Your ComputerSecurity screw also an option Desktop Back ViewDesktop Back Panel Connectors Small Form Factor- Front View Optical-drive slim-lineDrive or memory card reader Small Form Factor- Back View Small Form Factor- Back Panel Connectors About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Computer has the optional WiFi Adapter Capability Internet service Cable or DSL modemUSB wireless adapter Desktop computer with networkInstalling Your Computer in an Enclosure Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetTransferring Information to a New Computer Microsoft Windows Vista Operating SystemMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications PCIe x16 graphics card slot Small Form Factor one connector Mini Tower two connectorsExpansion Bus Bus speed Gbps and 3.0 Gbps SataTwo 2.5-inch HDDs Floppy drive Mini Tower and Desktop one 34-pin connectorHDDs Available deviceConnector available in all platforms Back-panel USB connectorsBack panel one line-out connector ESATA One eSATA connector available in all platforms SerialAmber light a boot failure has occurred. See For power-on statePower Problems on Diagnostic light Amber SpecificationsRear of computer Power supply light WiFi optional link lightControls and Lights Network link light Mini Tower 165 W115/230 VAC Equivalent to 50 in/sec 127 cm/sec Equivalent to 20 in/sec 51 cm/secSpecifications Using the Hardware Troubleshooter Troubleshooting TipsPower Problems Troubleshooting TipsWorking by testing it with another Ensure that any power strips beingOutlet and press the power button Devices to verify that the computerFailure has occurred Rear of the power supply unit. If Possible Power off computer, leaving Motherboard, powerLED next to the switch illuminates Problem may be with yourNormally, continue to install Light Pattern Problem Description Suggested ResolutionFaulty module or reinstalled all Modules without error. If only oneIf the problem persists, Installed properly Power supply unitHas occurred If the computer boots, add Battery failure has Minute, reinstall the battery,Failure has occurred Information for your computer Identified a faulty module orMemory failure has Occurred Restart the computer. IfMemory Placement exist Configuration or Detected, but a For memory module/connectorCompatibility error Are detectedInstalled on your computer System setup to ensure the bootDetermine if a conflict exists by Card failure hasMemory Problems Standby mode Mouse, or press the power button toResume normal operation Lockups and Software Problems Other software problems Dell Technical Update Service Dell DiagnosticsInsert the Drivers and Utilities media Reinstalling Drivers and Utilities Reinstalling SoftwareReinstalling Software DriversProperties Click the Drivers tab→ Roll Back Driver Restoring Your Operating System You can restore your operating system in the following waysUsing Dell Factory Image Restore Using Microsoft Windows System RestoreUsing the Operating System Media Reinstalling Software Finding Information Overview, features, setup, Using and maintaining devicesConfiguration information Dell Technology Guide About your operating systemGetting Help Obtaining AssistanceGetting Help Fast Call for Help Loading iAMT drivers on installationDellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Index IndexReinstalling, 57 System Restore Power, 35 processor Reinstalling, 57 System Restore