Dell K080D manual Memory Problems, Standby mode Mouse, or press the power button to

Page 47

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

The computer is in

Press a key on the keyboard, move the

 

 

standby mode.

mouse, or press the power button to

Blinking

 

resume normal operation.

 

 

Blue

 

 

EL I M I N A T E I N T E R F E R E N C E Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices connected to the same power strip

Multiple power strips connected to the same electrical outlet

Memory Problems

CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance.

I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E

Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

See the software documentation for minimum memory requirements. If necessary, install additional memory.

Reseat the memory modules to ensure that your computer is successfully communicating with the memory.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 49).

I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S

Reseat the memory modules to ensure that your computer is successfully communicating with the memory.

Ensure that you are following the memory installation guidelines.

Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Specifications" on page 29.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 49).

Troubleshooting Tips

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Contents Dell Optiplex 960 Setup and Quick Reference Guide August K080D Contents Microsoft Windows Vista Operating Using the Hardware TroubleshooterLockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Automated Order-Status ServiceContents Mini Tower Front View WiFi optional lightPower button, power light Optical drive About Your Computer About Your ComputerMini Tower Back View Space for optional wireless connector Mini Tower Back Panel ConnectorsPower connector PS2 mouse connector Serial connectorDesktop Front View Link integrity light Diagnostic lights About Your ComputerSecurity screw also an option Desktop Back ViewDesktop Back Panel Connectors Drive or memory card reader Small Form Factor- Front ViewOptical-drive slim-line Small Form Factor- Back View Small Form Factor- Back Panel Connectors About Your Computer Setting Up Your Computer Setting Up Your ComputerQuick Setup Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Desktop computer with network Internet service Cable or DSL modemComputer has the optional WiFi Adapter Capability USB wireless adapterInstalling Your Computer in an Enclosure Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications PCIe x16 graphics card slot Gbps and 3.0 Gbps Sata Mini Tower two connectorsSmall Form Factor one connector Expansion Bus Bus speedAvailable device Floppy drive Mini Tower and Desktop one 34-pin connectorTwo 2.5-inch HDDs HDDsESATA One eSATA connector available in all platforms Serial Back-panel USB connectorsConnector available in all platforms Back panel one line-out connectorDiagnostic light Amber Specifications For power-on stateAmber light a boot failure has occurred. See Power Problems onMini Tower 165 W WiFi optional link lightRear of computer Power supply light Controls and Lights Network link light115/230 VAC Equivalent to 50 in/sec 127 cm/sec Equivalent to 20 in/sec 51 cm/secSpecifications Troubleshooting Tips Troubleshooting TipsUsing the Hardware Troubleshooter Power ProblemsDevices to verify that the computer Ensure that any power strips beingWorking by testing it with another Outlet and press the power buttonProblem may be with your Possible Power off computer, leaving Motherboard, powerFailure has occurred Rear of the power supply unit. If LED next to the switch illuminatesModules without error. If only one Light Pattern Problem Description Suggested ResolutionNormally, continue to install Faulty module or reinstalled allBattery failure has Minute, reinstall the battery, Installed properly Power supply unitIf the problem persists, Has occurred If the computer boots, addRestart the computer. If Identified a faulty module orFailure has occurred Information for your computer Memory failure has OccurredAre detected Detected, but a For memory module/connectorMemory Placement exist Configuration or Compatibility errorCard failure has System setup to ensure the bootInstalled on your computer Determine if a conflict exists byResume normal operation Memory ProblemsStandby mode Mouse, or press the power button to Lockups and Software Problems Other software problems Dell Technical Update Service Dell DiagnosticsInsert the Drivers and Utilities media Drivers Reinstalling SoftwareReinstalling Drivers and Utilities Reinstalling SoftwareProperties Click the Drivers tab→ Roll Back Driver Restoring Your Operating System You can restore your operating system in the following waysUsing Dell Factory Image Restore Using Microsoft Windows System RestoreUsing the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Using and maintaining devicesOverview, features, setup, Configuration informationGetting Help Getting HelpObtaining Assistance Fast Call for Help Loading iAMT drivers on installationDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Index IndexReinstalling, 57 System Restore Power, 35 processor Reinstalling, 57 System Restore