Dell K080D manual Reinstalling Software

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•Microsoft System Restore (see "Using Microsoft® Windows® System Restore" on page 54)

NOTICE: Before performing the installation, back up all data files from your primary hard drive to another media. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. The Dell Drivers and Utilities media contains drivers that were installed at the time you ordered your computer.

NOTE: Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer.

Reinstalling Windows

NOTE: The reinstallation process can take 1 to 2 hours to complete.

1Save and close any open files and exit any open programs.

2Insert the Operating System media.

3If the Install Windows message appears, click Exit.

4Restart the computer, and when the DELL logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, wait until you see the Microsoft® Windows® desktop; then, restart your computer and try again.

5When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.

This selection changes the boot sequence for one time only.

6Press any key to Boot from CD-ROM, and follow the instructions on the screen to complete the installation.

7Reinstall the device drivers, virus protection program, and other software.

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Reinstalling Software

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Contents Dell Optiplex 960 Setup and Quick Reference Guide August K080D Contents Microsoft Windows Vista Operating Using the Hardware TroubleshooterLockups and Software Problems Dell Technical Update Service Automated Order-Status Service Returning Items for Warranty Repair or CreditContents WiFi optional light Power button, power light Optical drive About Your ComputerAbout Your Computer Mini Tower Front ViewMini Tower Back View Mini Tower Back Panel Connectors Power connectorPS2 mouse connector Serial connector Space for optional wireless connectorLink integrity light Diagnostic lights About Your Computer Desktop Front ViewDesktop Back View Security screw also an optionDesktop Back Panel Connectors Drive or memory card reader Small Form Factor- Front ViewOptical-drive slim-line Small Form Factor- Back View Small Form Factor- Back Panel Connectors About Your Computer Setting Up Your Computer Setting Up Your ComputerQuick Setup Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Internet service Cable or DSL modem Computer has the optional WiFi Adapter CapabilityUSB wireless adapter Desktop computer with networkInstalling Your Computer in an Enclosure Setting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionMicrosoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications PCIe x16 graphics card slot Mini Tower two connectors Small Form Factor one connectorExpansion Bus Bus speed Gbps and 3.0 Gbps SataFloppy drive Mini Tower and Desktop one 34-pin connector Two 2.5-inch HDDsHDDs Available deviceBack-panel USB connectors Connector available in all platformsBack panel one line-out connector ESATA One eSATA connector available in all platforms SerialFor power-on state Amber light a boot failure has occurred. SeePower Problems on Diagnostic light Amber SpecificationsWiFi optional link light Rear of computer Power supply lightControls and Lights Network link light Mini Tower 165 W115/230 VAC Equivalent to 20 in/sec 51 cm/sec Equivalent to 50 in/sec 127 cm/secSpecifications Troubleshooting Tips Using the Hardware TroubleshooterPower Problems Troubleshooting TipsEnsure that any power strips being Working by testing it with anotherOutlet and press the power button Devices to verify that the computerPossible Power off computer, leaving Motherboard, power Failure has occurred Rear of the power supply unit. IfLED next to the switch illuminates Problem may be with yourLight Pattern Problem Description Suggested Resolution Normally, continue to installFaulty module or reinstalled all Modules without error. If only oneInstalled properly Power supply unit If the problem persists,Has occurred If the computer boots, add Battery failure has Minute, reinstall the battery,Identified a faulty module or Failure has occurred Information for your computerMemory failure has Occurred Restart the computer. IfDetected, but a For memory module/connector Memory Placement exist Configuration orCompatibility error Are detectedSystem setup to ensure the boot Installed on your computerDetermine if a conflict exists by Card failure hasResume normal operation Memory ProblemsStandby mode Mouse, or press the power button to Lockups and Software Problems Dell Technical Update Service Dell Diagnostics Other software problemsInsert the Drivers and Utilities media Reinstalling Software Reinstalling Drivers and UtilitiesReinstalling Software DriversProperties Click the Drivers tab→ Roll Back Driver You can restore your operating system in the following ways Restoring Your Operating SystemUsing Microsoft Windows System Restore Using Dell Factory Image RestoreUsing the Operating System Media Reinstalling Software Finding Information Using and maintaining devices Overview, features, setup,Configuration information Dell Technology Guide About your operating systemGetting Help Getting HelpObtaining Assistance Loading iAMT drivers on installation Fast Call for HelpTechnical Support and Customer Service DellConnect Online ServicesAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Index IndexReinstalling, 57 System Restore Power, 35 processor Reinstalling, 57 System Restore