Contents
Dell Optiplex 960 Setup and Quick Reference Guide
August K080D
Contents
Lockups and Software Problems Dell Technical Update Service
Using the Hardware Troubleshooter
Microsoft Windows Vista Operating
Returning Items for Warranty Repair or Credit
Automated Order-Status Service
Contents
Mini Tower Front View
WiFi optional light
Power button, power light Optical drive About Your Computer
About Your Computer
Mini Tower Back View
Space for optional wireless connector
Mini Tower Back Panel Connectors
Power connector
PS2 mouse connector Serial connector
Desktop Front View
Link integrity light Diagnostic lights About Your Computer
Security screw also an option
Desktop Back View
Desktop Back Panel Connectors
Optical-drive slim-line
Small Form Factor- Front View
Drive or memory card reader
Small Form Factor- Back View
Small Form Factor- Back Panel Connectors
About Your Computer
Quick Setup
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Computer
Desktop computer with network
Internet service Cable or DSL modem
Computer has the optional WiFi Adapter Capability
USB wireless adapter
Installing Your Computer in an Enclosure
Setting Up Your Computer
Setting Up Your Internet Connection
Connecting to the Internet
Microsoft Windows Vista Operating System
Transferring Information to a New Computer
Microsoft Windows XP
Setting Up Your Computer
Setting Up Your Computer
Setting Up Your Computer
Specifications
PCIe x16 graphics card slot
Gbps and 3.0 Gbps Sata
Mini Tower two connectors
Small Form Factor one connector
Expansion Bus Bus speed
Available device
Floppy drive Mini Tower and Desktop one 34-pin connector
Two 2.5-inch HDDs
HDDs
ESATA One eSATA connector available in all platforms Serial
Back-panel USB connectors
Connector available in all platforms
Back panel one line-out connector
Diagnostic light Amber Specifications
For power-on state
Amber light a boot failure has occurred. See
Power Problems on
Mini Tower 165 W
WiFi optional link light
Rear of computer Power supply light
Controls and Lights Network link light
115/230 VAC
Equivalent to 50 in/sec 127 cm/sec
Equivalent to 20 in/sec 51 cm/sec
Specifications
Troubleshooting Tips
Troubleshooting Tips
Using the Hardware Troubleshooter
Power Problems
Devices to verify that the computer
Ensure that any power strips being
Working by testing it with another
Outlet and press the power button
Problem may be with your
Possible Power off computer, leaving Motherboard, power
Failure has occurred Rear of the power supply unit. If
LED next to the switch illuminates
Modules without error. If only one
Light Pattern Problem Description Suggested Resolution
Normally, continue to install
Faulty module or reinstalled all
Battery failure has Minute, reinstall the battery,
Installed properly Power supply unit
If the problem persists,
Has occurred If the computer boots, add
Restart the computer. If
Identified a faulty module or
Failure has occurred Information for your computer
Memory failure has Occurred
Are detected
Detected, but a For memory module/connector
Memory Placement exist Configuration or
Compatibility error
Card failure has
System setup to ensure the boot
Installed on your computer
Determine if a conflict exists by
Standby mode Mouse, or press the power button to
Memory Problems
Resume normal operation
Lockups and Software Problems
Other software problems
Dell Technical Update Service Dell Diagnostics
Insert the Drivers and Utilities media
Drivers
Reinstalling Software
Reinstalling Drivers and Utilities
Reinstalling Software
Properties Click the Drivers tab→ Roll Back Driver
Restoring Your Operating System
You can restore your operating system in the following ways
Using Dell Factory Image Restore
Using Microsoft Windows System Restore
Using the Operating System Media
Reinstalling Software
Finding Information
Dell Technology Guide About your operating system
Using and maintaining devices
Overview, features, setup,
Configuration information
Obtaining Assistance
Getting Help
Getting Help
Fast Call for Help
Loading iAMT drivers on installation
DellConnect Online Services
Technical Support and Customer Service
AutoTech Service
Problems With Your Order
Automated Order-Status Service
Getting Help
Before You Call
Page
Contacting Dell
Index
Index
Reinstalling, 57 System Restore
Power, 35 processor
Reinstalling, 57 System Restore