Dell K080D manual Using the Operating System Media

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photos, and music files) on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using Dell Factory Image Restore.

NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.

1Turn on the computer.

2When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options window.

3Select Repair Your Computer.

The System Recovery Options window appears.

4Select a keyboard layout and click Next.

5To access the recovery options, log on as a local user.

6To access the command prompt, type administrator in the User name field, then click OK.

7Click Dell Factory Image Restore.

NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.

8On the Dell Factory Image Restore welcome screen, click Next.

The Confirm Data Deletion screen appears.

NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.

9Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next.

The restore process begins and may take 5 or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.

10Click Finish to restart the computer.

Using the Operating System Media

Before reinstalling the operating system, try the following:

•Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 52)

Reinstalling Software

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Contents Dell Optiplex 960 Setup and Quick Reference Guide August K080D Contents Lockups and Software Problems Dell Technical Update Service Using the Hardware TroubleshooterMicrosoft Windows Vista Operating Returning Items for Warranty Repair or Credit Automated Order-Status ServiceContents Mini Tower Front View WiFi optional lightPower button, power light Optical drive About Your Computer About Your ComputerMini Tower Back View Space for optional wireless connector Mini Tower Back Panel ConnectorsPower connector PS2 mouse connector Serial connectorDesktop Front View Link integrity light Diagnostic lights About Your ComputerSecurity screw also an option Desktop Back ViewDesktop Back Panel Connectors Optical-drive slim-line Small Form Factor- Front ViewDrive or memory card reader Small Form Factor- Back View Small Form Factor- Back Panel Connectors About Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Desktop computer with network Internet service Cable or DSL modemComputer has the optional WiFi Adapter Capability USB wireless adapterInstalling Your Computer in an Enclosure Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows Vista Operating System Transferring Information to a New ComputerMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications PCIe x16 graphics card slot Gbps and 3.0 Gbps Sata Mini Tower two connectorsSmall Form Factor one connector Expansion Bus Bus speedAvailable device Floppy drive Mini Tower and Desktop one 34-pin connectorTwo 2.5-inch HDDs HDDsESATA One eSATA connector available in all platforms Serial Back-panel USB connectorsConnector available in all platforms Back panel one line-out connectorDiagnostic light Amber Specifications For power-on stateAmber light a boot failure has occurred. See Power Problems onMini Tower 165 W WiFi optional link lightRear of computer Power supply light Controls and Lights Network link light115/230 VAC Equivalent to 50 in/sec 127 cm/sec Equivalent to 20 in/sec 51 cm/secSpecifications Troubleshooting Tips Troubleshooting TipsUsing the Hardware Troubleshooter Power ProblemsDevices to verify that the computer Ensure that any power strips beingWorking by testing it with another Outlet and press the power buttonProblem may be with your Possible Power off computer, leaving Motherboard, powerFailure has occurred Rear of the power supply unit. If LED next to the switch illuminatesModules without error. If only one Light Pattern Problem Description Suggested ResolutionNormally, continue to install Faulty module or reinstalled allBattery failure has Minute, reinstall the battery, Installed properly Power supply unitIf the problem persists, Has occurred If the computer boots, addRestart the computer. If Identified a faulty module orFailure has occurred Information for your computer Memory failure has OccurredAre detected Detected, but a For memory module/connectorMemory Placement exist Configuration or Compatibility errorCard failure has System setup to ensure the bootInstalled on your computer Determine if a conflict exists byStandby mode Mouse, or press the power button to Memory ProblemsResume normal operation Lockups and Software Problems Other software problems Dell Technical Update Service Dell DiagnosticsInsert the Drivers and Utilities media Drivers Reinstalling SoftwareReinstalling Drivers and Utilities Reinstalling SoftwareProperties Click the Drivers tab→ Roll Back Driver Restoring Your Operating System You can restore your operating system in the following waysUsing Dell Factory Image Restore Using Microsoft Windows System RestoreUsing the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Using and maintaining devicesOverview, features, setup, Configuration informationObtaining Assistance Getting HelpGetting Help Fast Call for Help Loading iAMT drivers on installationDellConnect Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Index IndexReinstalling, 57 System Restore Power, 35 processor Reinstalling, 57 System Restore