Dell K080D Reinstalling Software, Identifying Drivers, Reinstalling Drivers and Utilities

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Reinstalling Software

Drivers

Identifying Drivers

1Locate the list of devices for your computer.

a Click the Windows Vista Start button™ , and right-click

Computer.

b Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

2Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 51).

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer. If you install drivers obtained from other sources, your computer might not work correctly.

Reinstalling Software

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Contents Dell Optiplex 960 Setup and Quick Reference Guide August K080D Contents Using the Hardware Troubleshooter Lockups and Software Problems Dell Technical Update ServiceMicrosoft Windows Vista Operating Returning Items for Warranty Repair or Credit Automated Order-Status ServiceContents Mini Tower Front View WiFi optional lightPower button, power light Optical drive About Your Computer About Your ComputerMini Tower Back View Space for optional wireless connector Mini Tower Back Panel ConnectorsPower connector PS2 mouse connector Serial connectorDesktop Front View Link integrity light Diagnostic lights About Your ComputerSecurity screw also an option Desktop Back ViewDesktop Back Panel Connectors Small Form Factor- Front View Optical-drive slim-lineDrive or memory card reader Small Form Factor- Back View Small Form Factor- Back Panel Connectors About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Desktop computer with network Internet service Cable or DSL modemComputer has the optional WiFi Adapter Capability USB wireless adapterInstalling Your Computer in an Enclosure Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetTransferring Information to a New Computer Microsoft Windows Vista Operating SystemMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications PCIe x16 graphics card slot Gbps and 3.0 Gbps Sata Mini Tower two connectorsSmall Form Factor one connector Expansion Bus Bus speedAvailable device Floppy drive Mini Tower and Desktop one 34-pin connectorTwo 2.5-inch HDDs HDDsESATA One eSATA connector available in all platforms Serial Back-panel USB connectorsConnector available in all platforms Back panel one line-out connectorDiagnostic light Amber Specifications For power-on stateAmber light a boot failure has occurred. See Power Problems onMini Tower 165 W WiFi optional link lightRear of computer Power supply light Controls and Lights Network link light115/230 VAC Equivalent to 50 in/sec 127 cm/sec Equivalent to 20 in/sec 51 cm/secSpecifications Troubleshooting Tips Troubleshooting TipsUsing the Hardware Troubleshooter Power ProblemsDevices to verify that the computer Ensure that any power strips beingWorking by testing it with another Outlet and press the power buttonProblem may be with your Possible Power off computer, leaving Motherboard, powerFailure has occurred Rear of the power supply unit. If LED next to the switch illuminatesModules without error. If only one Light Pattern Problem Description Suggested ResolutionNormally, continue to install Faulty module or reinstalled allBattery failure has Minute, reinstall the battery, Installed properly Power supply unitIf the problem persists, Has occurred If the computer boots, addRestart the computer. If Identified a faulty module orFailure has occurred Information for your computer Memory failure has OccurredAre detected Detected, but a For memory module/connectorMemory Placement exist Configuration or Compatibility errorCard failure has System setup to ensure the bootInstalled on your computer Determine if a conflict exists byMemory Problems Standby mode Mouse, or press the power button toResume normal operation Lockups and Software Problems Other software problems Dell Technical Update Service Dell DiagnosticsInsert the Drivers and Utilities media Drivers Reinstalling SoftwareReinstalling Drivers and Utilities Reinstalling SoftwareProperties Click the Drivers tab→ Roll Back Driver Restoring Your Operating System You can restore your operating system in the following waysUsing Dell Factory Image Restore Using Microsoft Windows System RestoreUsing the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Using and maintaining devicesOverview, features, setup, Configuration informationGetting Help Obtaining AssistanceGetting Help Fast Call for Help Loading iAMT drivers on installationDellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Index IndexReinstalling, 57 System Restore Power, 35 processor Reinstalling, 57 System Restore