Dell 3000 manual 103

Page 103

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

St. Lucia	General Support	1-800-882-1521

St. Vincent and the Grenadines	General Support	toll-free: 1-877-270-4609

Singapore (Singapore)	Technical Support (Dimension and Inspiron)	toll-free: 1800 394 7430
International Access Code: 005	Technical Support (Optiplex, Latitude, and	toll-free: 1800 394 7488
Country Code: 65	Precision)
Country Code: 65
	Technical Support (PowerEdge and PowerVault)	toll-free: 1800 394 7478
	Customer Service (Penang, Malaysia)	604 633 4949
	Transaction Sales	toll-free: 800 6011 054
	Corporate Sales	toll-free: 800 6011 053

South Africa (Johannesburg)	Website: support.euro.dell.com
International Access Code:	E-mail: dell_za_support@dell.com
09/091	Gold Queue	011 709 7713
Country Code: 27	Technical Support	011 709 7710
City Code: 11	Customer Care	011 709 7707
	Sales	011 709 7700
	Fax	011 706 0495
	Switchboard	011 709 7700

Southeast Asian and Pacific	Customer Technical Support, Customer Service,	604 633 4810
Countries	and Sales (Penang, Malaysia)

Spain (Madrid)	Website: support.euro.dell.com
International Access Code: 00	E-mail:support.euro.dell.com/es/es/emaildell/
Country Code: 34	Home and Small Business
City Code: 91	Technical Support	902 100 130
	Customer Care	902 118 540
	Sales	902 118 541
	Switchboard	902 118 541
	Fax	902 118 539
	Corporate
	Technical Support	902 100 130
	Customer Care	902 115 236
	Switchboard	91 722 92 00
	Fax	91 722 95 83

Appendix

103

Image 103

Contents Network adapter connector Service tag Floppy drive light Power light Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix How to use standby mode and hibernate mode What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows XP How to play CDs and DVDsSpecifications, and white papers Use the Service Tag toWhen you use Warranty, and repair informationPrinter Cable Setting Up a PrinterConnecting a USB Printer Setting Up and Using Your ComputerUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Connecting to the InternetClick Checklist for creating a network Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Using Blank CDs and DVDs How to Copy a CD or DVDCopying CDs and DVDs Media Type Read Write Rewritable Helpful TipsClick Hardware and click Device Manager Hyper-ThreadingSolving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsComputer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution If the problem persists, contact Dell seeIf the problem persists or Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aEnsure that the cables are properly Determine if a conflict exists byRestarting the computer see SeeDell Diagnostics Main Menu Dell DiagnosticsOption Function Tab Function Identifying Drivers What Is a Driver?Reinstalling Drivers DriversManually Reinstalling Drivers Using Windows XP Device Driver RollbackRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Dell Operating System CD Using the Operating System CDReinstalling Windows XP Before You BeginResolving Software and Hardware Incompatibilities Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Modem connector Removing the Computer Cover Cable from your monitor into the blue connectorComputer cover Cover latch Back of computer Inside View of Your Computer Memory System Board ComponentsDDR Memory Overview Memory Installation GuidelinesSecuring clips Connector Removing and Installing Parts Installing MemoryNotch Memory module Cutouts Crossbar CardsSecuring screw Filler bracket Removing and Installing Parts Installing a PCI CardPCI Cards Not fully seated card Fully seated card Bracket Card Card cutoutRemoving a PCI Card Removing the Front Panel Front PanelSide hinges Front panel Top tab Tabs Insert Removing the Front-Panel InsertReattaching the Front Panel DrivesSide hinges Front panel Power Cable Connector General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsHard Drive Power cable Data cableRemoving a Hard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Removing a Floppy Drive Floppy DriveTop bracket screw Drive bracket Floppy drive Installing a Floppy DriveCD/DVD Drive Removing a CD/DVD Drive Data cable Power cableAdding a Second CD or DVD Drive Installing a CD/DVD DriveDrive Securing screw Drive Alignment screwsSecond CD/DVD connector secondary drive BatteryBattery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Audio Connectors Three Connector size PinsConnectors VideoWattage Connectors PS/2 keyboard and mousePower Information Backup batteryOverview System SetupSystem Setup Screens Entering System SetupTo Off, AT , PS/2 , EPP , or ECP System Setup OptionsManufacturer Mode settingSystem Password option COM3Remotely from Suspend Up from Hibernate or OffDisk Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten PasswordsDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B FCC Identification Information Contacting DellAustralia Sydney Antigua and BarbudaArgentina Buenos Aires ArubaBermuda BahamasBarbados Belgium BrusselsChile Santiago Cayman IslandsCosta Rica ColombiaEcuador Denmark Copenhagen Website support.euro.dell.comDominica Dominican RepublicHome and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Guyana Greece Website support.euro.dell.comGrenada GuatemalaIreland Cherrywood Website support.euro.dell.com IndiaJamaica Korea Seoul Malaysia Penang 100 Luxembourg Website support.euro.dell.com Macao101 102 103 Thailand 104Switzerland Geneva Website support.euro.dell.com TaiwanUruguay 105Turks and Caicos Islands Bracknell Website support.euro.dell.comVenezuela 106Business Virgin IslandsIndex 107Index 109 USB

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