Dell 3000 manual Restoring Your Operating System, Using Windows XP Device Driver Rollback

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Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

1Click the Start button and click Control Panel.

2Under Pick a Category, click Performance and Maintenance.

3Click System.

4In the System Properties window, click the Hardware tab.

5Click Device Manager.

6Right-click the device for which the new driver was installed and click Properties.

7Click the Drivers tab.

8Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver.

Manually Reinstalling Drivers

1After copying the required driver files to your hard drive, click the Start button and right-click My Computer.

2Click Properties.

3Click the Hardware tab and click Device Manager.

4Double-click the type of device for which you are installing the driver.

5Double-click the name of the device for which you are installing the driver.

6Click the Driver tab and click Update Driver.

7Click Install from a list or specific location (Advanced) and click Next.

8Click Browse and browse to the location to which you previously extracted the driver files.

9When the name of the appropriate driver appears, click Next.

10Click Finish and restart your computer.

Restoring Your Operating System

You can restore your operating system in the following ways:

Microsoft® Windows® XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.

Advanced Troubleshooting

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Contents Service tag Floppy drive light Power light Power button Network adapter connectorW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix How to use standby mode and hibernate mode What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows XP How to play CDs and DVDsSpecifications, and white papers Use the Service Tag toWhen you use Warranty, and repair informationPrinter Cable Setting Up a PrinterConnecting a USB Printer Setting Up and Using Your ComputerUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkConnecting to the Internet Network Setup WizardClick Checklist for creating a network Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP How to Copy a CD or DVD Using Blank CDs and DVDsCopying CDs and DVDs Media Type Read Write Rewritable Helpful TipsClick Hardware and click Device Manager Hyper-ThreadingSolving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsComputer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution If the problem persists, contact Dell seeIf the problem persists or Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aEnsure that the cables are properly Determine if a conflict exists byRestarting the computer see See Dell Diagnostics Dell Diagnostics Main Menu Option Function Tab Function Identifying Drivers What Is a Driver?Reinstalling Drivers DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Dell Operating System CD Using the Operating System CDReinstalling Windows XP Before You BeginResolving Software and Hardware Incompatibilities Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Modem connector Removing the Computer Cover Cable from your monitor into the blue connectorComputer cover Cover latch Back of computer Inside View of Your Computer Memory System Board ComponentsDDR Memory Overview Memory Installation GuidelinesSecuring clips Connector Removing and Installing Parts Installing MemoryNotch Memory module Cutouts Crossbar CardsInstalling a PCI Card Securing screw Filler bracket Removing and Installing PartsPCI Cards Not fully seated card Fully seated card Bracket Card Card cutoutRemoving a PCI Card Front Panel Removing the Front PanelSide hinges Front panel Top tab Tabs Insert Removing the Front-Panel InsertDrives Reattaching the Front PanelSide hinges Front panel Power Cable Connector General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsPower cable Data cable Hard DriveRemoving a Hard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Removing a Floppy Drive Floppy DriveTop bracket screw Drive bracket Floppy drive Installing a Floppy DriveCD/DVD Drive Removing a CD/DVD Drive Data cable Power cableAdding a Second CD or DVD Drive Installing a CD/DVD DriveDrive Securing screw Drive Alignment screwsSecond CD/DVD connector secondary drive BatteryBattery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Audio Connectors Three Connector size PinsConnectors VideoWattage Connectors PS/2 keyboard and mousePower Information Backup batteryOverview System SetupSystem Setup Screens Entering System SetupTo Off, AT , PS/2 , EPP , or ECP System Setup OptionsManufacturer Mode settingSystem Password option COM3Up from Hibernate or Off Remotely from SuspendDisk Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten PasswordsDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B FCC Identification Information Contacting DellAustralia Sydney Antigua and BarbudaArgentina Buenos Aires ArubaBermuda BahamasBarbados Belgium BrusselsChile Santiago Cayman IslandsCosta Rica ColombiaEcuador Denmark Copenhagen Website support.euro.dell.comDominica Dominican RepublicFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Guyana Greece Website support.euro.dell.comGrenada GuatemalaIreland Cherrywood Website support.euro.dell.com IndiaJamaica Korea Seoul Malaysia Penang 100Luxembourg Website support.euro.dell.com Macao101 102 103 Thailand 104Switzerland Geneva Website support.euro.dell.com TaiwanUruguay 105Turks and Caicos Islands Bracknell Website support.euro.dell.comVenezuela 106Business Virgin IslandsIndex 107Index 109 USB
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