Dell 3000 manual 105, Turks and Caicos Islands, Bracknell Website support.euro.dell.com, Uruguay

Page 105

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Trinidad/Tobago	General Support	1-800-805-8035

Turks and Caicos Islands	General Support	toll-free: 1-866-540-3355

U.K. (Bracknell)	Website: support.euro.dell.com
International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
Country Code: 44
City Code: 1344	E-mail: dell_direct_support@dell.com
	Technical Support (Corporate/Preferred	0870 908 0500
	Accounts/PAD [1000+ employees])
	Technical Support (direct/PAD and general)	0870 908 0800
	Global Accounts Customer Care	01344 373 186
	Home and Small Business Customer Care	0870 906 0010
	Corporate Customer Care	01344 373 185
	Preferred Accounts (500–5000 employees)	0870 906 0010
	Customer Care
	Central Government Customer Care	01344 373 193
	Local Government & Education Customer Care	01344 373 199
	Health Customer Care	01344 373 194
	Home and Small Business Sales	0870 907 4000
	Corporate/Public Sector Sales	01344 860 456
	Home and Small Business Fax	0870 907 4006

Uruguay	General Support	toll-free: 000-413-598-2521

Appendix

105

Image 105

Contents Service tag Floppy drive light Power light Power button Network adapter connectorW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Tips on using Microsoft Windows XP What Are You Looking For? Find It Here Warranty informationHow to play CDs and DVDs How to use standby mode and hibernate modeWhen you use Use the Service Tag toWarranty, and repair information Specifications, and white papersConnecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer CableUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkConnecting to the Internet Network Setup WizardClick Checklist for creating a network Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP How to Copy a CD or DVD Using Blank CDs and DVDsCopying CDs and DVDs Media Type Read Write Rewritable Helpful TipsClick Hardware and click Device Manager Hyper-ThreadingBattery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesProduct Information Guide Ieee 1394 Device ProblemsLockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appearsOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem persists, contact Dell see Advanced TroubleshootingRemove the card, reinstall it see Problem Description Suggested ResolutionIf the problem still exists, install a If the problem persists orRestarting the computer see Determine if a conflict exists bySee Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function Tab Function Reinstalling Drivers What Is a Driver?Drivers Identifying DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Reinstalling Windows XP Using the Operating System CDBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Modem connector Removing the Computer Cover Cable from your monitor into the blue connectorComputer cover Cover latch Back of computer Inside View of Your Computer Memory System Board ComponentsDDR Memory Overview Memory Installation GuidelinesSecuring clips Connector Removing and Installing Parts Installing MemoryNotch Memory module Cutouts Crossbar CardsInstalling a PCI Card Securing screw Filler bracket Removing and Installing PartsPCI Cards Not fully seated card Fully seated card Bracket Card Card cutoutRemoving a PCI Card Front Panel Removing the Front PanelSide hinges Front panel Top tab Tabs Insert Removing the Front-Panel InsertDrives Reattaching the Front PanelSide hinges Front panel Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors Power Cable ConnectorPower cable Data cable Hard DriveRemoving a Hard Drive Small bracket tabs Drive bracket Drive bracketInstalling a Hard Drive Removing a Floppy Drive Floppy DriveTop bracket screw Drive bracket Floppy drive Installing a Floppy DriveCD/DVD Drive Removing a CD/DVD Drive Data cable Power cableAdding a Second CD or DVD Drive Installing a CD/DVD DriveDrive Securing screw Drive Alignment screwsSecond CD/DVD connector secondary drive BatteryBattery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Connectors Connectors Three Connector size PinsVideo AudioPower Connectors PS/2 keyboard and mouseInformation Backup battery WattageOverview System SetupSystem Setup Screens Entering System SetupTo Off, AT , PS/2 , EPP , or ECP System Setup OptionsSystem Password option Mode settingCOM3 ManufacturerUp from Hibernate or Off Remotely from SuspendDisk Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten PasswordsDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B FCC Identification Information Contacting DellArgentina Buenos Aires Antigua and BarbudaAruba Australia SydneyBarbados BahamasBelgium Brussels BermudaChile Santiago Cayman IslandsCosta Rica ColombiaDominica Denmark Copenhagen Website support.euro.dell.comDominican Republic EcuadorFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Grenada Greece Website support.euro.dell.comGuatemala GuyanaIreland Cherrywood Website support.euro.dell.com IndiaJamaica Korea Seoul Luxembourg Website support.euro.dell.com 100Macao Malaysia Penang101 102 103 Switzerland Geneva Website support.euro.dell.com 104Taiwan ThailandTurks and Caicos Islands 105Bracknell Website support.euro.dell.com UruguayBusiness 106Virgin Islands VenezuelaIndex 107Index 109 USB

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